Wednesday, March 23, 2022

Plz help me

Question: Plz help me

Oppo a5s my data back up please sir

Hi, mubshar Umar
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
Are you looking for restoration of the entire data on your phone or only the photos & videos?
Have you checked whether the content is still there in the trash of your phone or the bin in the Google Photos app?


Answer:



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Question: मेरे जितने फोटो हैं सब वापस हो जाऊंगा

मेरे जितने फोटो हैं सब वापस हूं मैं

Hi, Yogash Kumar Yogash Kumar
 
Welcome to Google Photos Community Support Forum & thanks for your query.
Any deleted picture is retained in the bin for sixty days.
If your delete action is recent, you will find all the items in the bin. The bin icon becomes visible in the library view. Tap that & recover everything available in the bin.
 
However, if your delete action has already crossed sixty days, or you have emptied the bin inadvertently, there is no way to recover anything through Google Photos.
 
However, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps;
and run a scan for anything to recover.


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Question: I've deleted some photos by mistake and deleted from bin as well I really need them back

I've deleted some of my photos from Google photos by mistake and deleted from the bin as well they r…

I've deleted some of my photos from Google photos by mistake and deleted from the bin as well they really really mean a lot to me and I really really want them back it's my request to help me out with this. I've deleted them from the bin but it has not been more than a week . Please help....!!

Answer:

Hi, aman raval
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
Nevertheless, when you tap the delete icon in the Google Photos app, a warning appears telling you what will happen if you proceed. On your phone, that message asks, "Remove from Google account & synced devices?"
 
When you attempt to manually empty the trash/bin in Google Photos, another warning appears that explains the consequences of permanently deleting those pictures and videos. 
If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures.
 
However, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps;
and run a scan for anything to recover.


Answer:

Thankyouuuu sooooo soooo muchhh........the recovery app helped a lot and i almost recovered all of the photos I wanted......and again thankkkk youuuu sooo very much for the advice......!!!🤗

Answer:

Hi, aman naval
Thanks for your reply.
This is the first-ever feedback I got about the successful use of a file recovery app.


Answer:

Hi, aman naval
Thanks for your reply.
This is the first-ever feedback I got about the successful use of a file recovery app.


Answer:

Hi, aman raval
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
Nevertheless, when you tap the delete icon in the Google Photos app, a warning appears telling you what will happen if you proceed. On your phone, that message asks, "Remove from Google account & synced devices?"
 
When you attempt to manually empty the trash/bin in Google Photos, another warning appears that explains the consequences of permanently deleting those pictures and videos. 
If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures.
 
However, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps;
and run a scan for anything to recover.


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Question: Google photos does not recognize rabbits as pets, so I can't make an auto-fill album with them.

I have 2 rabbits as pets, but Google photos does not recognize them as pets. So I can't auto-add pho…

I have 2 rabbits as pets, but Google photos does not recognize them as pets. So I can't auto-add photos and videos to their album because Google doesn't find them's faces.

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Question: My ex husband deleted The Google photo permission to family photos. What can I do?

My ex husband took away The permission so I can't see my and my kids photos anymore. It is so Sad be…

My ex husband took away The permission so I can't see my and my kids photos anymore. It is so Sad because he was responsable for The families' pictures and now we don't have our 10 year's Memories anymore. Is there something I can do to have this pictures again?

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Question: How do you send albums?

Are the albums always sent via FedEx?

Hi, Marbay Rod
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
You can share any album through the following steps.
Tap to open the album
Tap on share symbol <
Select the contact information of the recipient & tap send
 
The recipient will receive a push notification & email about the sharing.
On opening that, the recipient can access the shared album.


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Question: Raghubr ram

डी आर एम वाई जी जी



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Question: Does google photos automatically discard duplicate photos if so how do I do it. Thankyou

Get rid of duplicates

Hi, Dewayne Davis
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
By default, Google Photos never uploads the same picture multiple times.
What we see as duplicates have some difference in file format or metadata.
 
Regrettably, Google Photos doesn't provide any means to remove the apparent duplicates. You have to search those manually.
 
However, you will find some tips in this article on how to avoid duplicates in the first place & how to remove the ones which are already there.
 


Answer:

Hi, Dewayne Davis
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
By default, Google Photos never uploads the same picture multiple times.
What we see as duplicates have some difference in file format or metadata.
 
Regrettably, Google Photos doesn't provide any means to remove the apparent duplicates. You have to search those manually.
 
However, you will find some tips in this article on how to avoid duplicates in the first place & how to remove the ones which are already there.
 


Answer:



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Question: How can I save a screen shot as a PDF file



Hi, Greg C 7165
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
Open the screenshot in Google photos & tap the three dots.
Below the pic you will find an option to print that.
 
By default, save as PDF option will always be there. tap that, adjust the paper size etc. & complete the option.
That will save a PDF copy of your screenshot to your device.


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Question: Photographs won't show on main page

The photos that have been saved on my device but won't show on the main page of google photos.

Hi, Sakshi Arya 7646
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
Can you try to do so through another route? Please enter the link https://photos.google.com in any of the web browsers available on your phone. Log into your account & then see whether the photos become visible.
 
If you can see the pictures through this route, please inform.


Answer:

Hi,  Sakshi Arya 7646
 
Thanks for your reply
 
However, you have not confirm whether you could see the gallery view through the weblink?
Are you not able to see the pictures through the browser?
 


Answer:



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Question: Problem deleting photos

My android (Moto Z Force) is getting full. In Photos I tried "Free Up Space" and got: "Can't free up…

My android (Moto Z Force) is getting full. In Photos I tried "Free Up Space" and got: "Can't free up space.
Use free up space when items are backed up and can be removed from your device." I have not other option. My photos are being backed up. Turning on and off Backup and and sync doesn't do anything.
Also, if I select photos and move them to the trash (and then empty the trash) it isn't clear if they will be
deleted also from the cloud (I think they are).

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Question: Unable delete photos

I'm unable to delete some of my recent photos. Even after I delete them they still appear. This happ…

I'm unable to delete some of my recent photos. Even after I delete them they still appear. This happened like a 100 times. I also deleted them from device but still they appear. And I also deleted them from bin, but they appear again

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Question: Plz help me to recover my permanently deleted photos from google photo



Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.
 
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(  
 


Answer:

Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.
 
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(  
 


Answer:



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Question: My whatsapp floder not show

My whatsapp floder not show in albums suddenly

Hi, Deva New Collections & MDS Own Code
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
Did you make some changes in the settings of WhatsApp?
 
However, regretfully, your query is not related to some feature in the Google Photos app.
 
Nevertheless, WhatsApp hides the media folder from visibility to other apps, usually.
But, you will find directions on how to unhide that on WhatsApp FAQ pages.


Answer:

Addition
An empty folder is not shown, but as soon as you receive a fresh chat with a picture, the folder will become visible again. Just guessing of course because of no problems here. 

PS: be aware that Whatsapp murders pictures by taking away all relevant data and that may cause great troubles somewhere in future.


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Question: I have deleted my photos by mistake and I want to recover it.

By mistake deleted my photos , permanently deleted , pls I want to recover it help me

Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.
 
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(  
 


Answer:

Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.
 
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(  
 


Answer:



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Question: How to shrink a 194 Mg video file?

How to shrink a large video file 193 Meg to send over the web.

Hi, Peter Morse
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
You can achieve some some size reduction through Google Photos through these means.
  • Save the video in high quality. Then that will produce some compression
  • Trim the leading & trailing ends of the video by removing some frames through the video editor in Google Photos.
However, that may not produce the desired size reduction.
Then you will have to look for some proprietary apps to do so.


Answer:

Addition
Use Wetransfer to send that video - no preparations needed. 
But the receiver must understand how to unzip. 
So you may need to mail some instructions also.


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Question: How can i add backup & sync WhatsApp Images-> Private folder to google photos?

When i sent images through WhatsApp contact, WhatsApp stores in WhatsApp Images folder which we can …

When i sent images through WhatsApp contact, WhatsApp stores in WhatsApp Images folder which we can backup & sync in photos. 
When someone send the images it stores in WhatsApp Images-> Private folder which is not set to backup & sync. Please help me out. Thanks

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Question: Videos in google photos get blurry when the original video is deleted from my phone

Hello, I'm having issues with deleting original videos from my iPhone's photos app. As long as the o…

Hello,

I'm having issues with deleting original videos from my iPhone's photos app. As long as the original videos are still in my photos app, the quality of the videos in google photos looks fine. But as soon as I delete the original video, then the video quality on google photos goes down despite being uploaded at original quality. It's been months since those videos have been uploaded, so they should've processed by now. 

I've been trying to figure this out for almost a year. I had posted a question and got no answer, and now I just noticed that it was locked. I want to clear space on my phone so hopefully  this time someone from Google answers and let's me know how I can fix this or if this is a bug they are working on.

Thank you


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Question: Gift Card for Google Photos

Is there a way to buy someone a gift card to be used to order a photobook through Google Photos? I b…

Is there a way to buy someone a gift card to be used to order a photobook through Google Photos? I believe the Google Play gift cards can only be used in the Google Play Store, but I am not certain on this. The person that wants to send the money does not have a Google account. TIA.

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Question: Had a video photo sent to me yesterday we but unable to see it

Can see video photo sent to me yesterday:



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Question: All of my old photos from 2014-2018 were whipped from my google account

I have had google photos since 2014. I was trying to empty my iPhone photo album to create more spac…

I have had google photos since 2014. I was trying to empty my iPhone photo album to create more space on my iCloud. When I went to open google photos a few days ago, it asked to make sure I was logged into my google account, and then it went to sync all of the photos on my iPhone. When I looked at the history, all of my photos that were previously on google photos, from 2014-2018, were deleted. The only photos on the google account and the current photos on my iPhone. Is there any way to get those other photos back? The only place they were saved was on Google Photos.

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Question: Kya 1st June se humara Google back data.account se apne ap delete ho jayega kya??.

Kya 1st June se humara Google back up data..apne ap account se dekte ho jayega kya.??

Hi, neema parnami
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
I believe you are saying something about the photos & videos backed up through Google Photos.
 
The content uploaded by you is going to be available even after 1st June 2021 & also will continue to occupy the same amount of space even after that, as on today.
However, if you edit anything existing, that will start occupying space
Any new uploads will occupy space irrespective of the quality.
And, once your reach the 15 GB limit, then you will lose access to your collection unless you delete something.
 
आपके द्वारा अपलोड की गई सामग्री 1 जून 2021 के बाद भी उपलब्ध होने वाली है और उसके बाद भी उतनी ही जगह घेरती रहेगी, जितनी आज है।
हालाँकि, यदि आप किसी मौजूदा चीज़ को संपादित करते हैं, तो वह स्थान घेरना शुरू कर देगी
कोई भी नया अपलोड गुणवत्ता पर ध्यान दिए बिना स्थान घेर लेगा।
और, एक बार जब आप 15 जीबी की सीमा तक पहुंच जाते हैं, तो आप अपने संग्रह तक पहुंच खो देंगे जब तक कि आप कुछ हटा नहीं देते।


Answer:

Hi, neema parnami
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
I believe you are saying something about the photos & videos backed up through Google Photos.
 
The content uploaded by you is going to be available even after 1st June 2021 & also will continue to occupy the same amount of space even after that, as on today.
However, if you edit anything existing, that will start occupying space
Any new uploads will occupy space irrespective of the quality.
And, once your reach the 15 GB limit, then you will lose access to your collection unless you delete something.
 
आपके द्वारा अपलोड की गई सामग्री 1 जून 2021 के बाद भी उपलब्ध होने वाली है और उसके बाद भी उतनी ही जगह घेरती रहेगी, जितनी आज है।
हालाँकि, यदि आप किसी मौजूदा चीज़ को संपादित करते हैं, तो वह स्थान घेरना शुरू कर देगी
कोई भी नया अपलोड गुणवत्ता पर ध्यान दिए बिना स्थान घेर लेगा।
और, एक बार जब आप 15 जीबी की सीमा तक पहुंच जाते हैं, तो आप अपने संग्रह तक पहुंच खो देंगे जब तक कि आप कुछ हटा नहीं देते।


Answer:



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Question: I set timer to take pictuers an they go to fast how do i slow them down

How do i slow down my timed pictures



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Question: Some pictures on S9 not showing in Google Photos

On my Samsung S9 I have a bunch of pictures that show in the Samsung Gallery app but they don't show…

On my Samsung S9 I have a bunch of pictures that show in the Samsung Gallery app but they don't show in Google Photos.  The strange thing is that in the DCM folders I can find all my pictures but Google Photos seems to ignore a selection of them. Any ideas how I can get these missing pictures to show in Google Photos? -

Answer:



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Question: All my album photo

My all albums photo

Hi, Tabrej Ansari 2
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
However, your query is unclear.
Are the albums missing?
Or the photos in those albums are missing?
Can you please clarify?


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Question: How can I stop Snapchat photos coming to google photos

I've tried everything



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Question: Moving photos

I have photos on my camera Every time I try to move them to folder the message says they can't be mo…



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Question: Googleusercontent

I did an reverse image search will my URL link be available in Googleusercontent.com I don't want th…

I did an reverse image search will my URL link be available in Googleusercontent.com I don't want that to happen because the picture was very private. Does Google does something like this? I will be doomed. I didn't share the picture with anyone.

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Question: Just enquiring about a video photo sent to look forHTTPS//we MMS we.co.uk

Have been looking what seen on mobile that a photo video was sent



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Question: How do I get my iPad/phone to access Google Photos? My apps still open camera roll to choose photo.

I'm trying to get my iPad/iPhone to default to google photo NOT (IPhone/pad) camera roll since I've …

I'm trying to get my iPad/iPhone to default to google photo NOT (IPhone/pad) camera roll since I've moved everything to google photo? I.e. Adding photo from gallery to a message. iPhone/pad apps only let me access my iPad/phone's gallery, which is now empty. Help! Thanks. I tried googling it, but no luck so I thought maybe I'm asking question wrong....in LOVE with the cool stuff Google Photos offers, want my phone to recognize THAT APP not Apple Photo app.

Answer:

Hi JoisyDiane,

Welcome to the Google Photos Product Help Forum!

It sounds like you have everything set up, but are not comfortable with how Google Photos interacts with native (and other) iOS apps.

Basically, iOS will always view the Apple Photos app as the ~Central/Core/Default~ one.  This is not really an issue once you get familiar with it (more than 99.5% of the photos I have taken in the last year were from my iPhone 8 Plus and I access them from my phone, iPad and computer).

Unless you are very constrained on space, don't be in a rush to delete (e.g., "Free up space") on your iPhone, assuming that is where most of your photos are coming from. You can then use iOS Messages directly. 

If you need to send an iOS message for an image not in iOS Photos but in Google Photos, go to the 3 dot menu for the desired image and "Download" it - it will then be in iOS Photos.  If based on your workflow this is a frequent need, you might consider using the Google Hangouts app on a computer  which will access Google Photos images directly.

Be careful if using iCloud Photo Library (not iCloud Settings backup) and Google Photos simultaneously, if you are inclined to to this check back and I will point out a related thread.

Don't use the Garbage Can for any image that you may ever want.  Only use "Free up space" or ~Delete device originals~.  Do all of your maintenance in the Google Photos app - it is safer.

Feel free to ask any follow-up questions or for clarification, if needed.
 
Best regards,  Dougsap (volunteer Google Photos user)


Answer:

The Google Hangouts app is for a computer? Sadly, I only own an iPhone (newest XS MAX) and a 3 1/2 year 4th gen iPad. Well, not THAT sad, I love my new phone. I USED to like to bring photos onto my iPad because screen is bigger to edit them, but my iPad can no longer edit photos from new phone. I think I potentially did a stupid thing and deleted all the photos BUT, of course, they're still in (thank god) Google Photos. 6,000 photos! See my problem? I'm gonna have to search and download as needed from Google Photos. Is there a "download a copy" feature? I don't want to start losing photos. I'm sorry, I'm an old lady now, Heh-heh-heh-heh...  25 years ago I was at the top of my game as a graphic designer,  now I'm home, just trying to keep my head above water with all the new tech stuff. 
Am I making sense? Is there anything else I can read that might help me learn that you can recommend? Thanks so much for your prompt reply!!! I was so happy!!


Answer:

Hi JoisyDiane,

>>> The Google Hangouts app is for a computer? Sadly, I only own an iPhone (newest XS MAX) and a 3 1/2 year 4th gen iPad. Well, not THAT sad, I love my new phone

Actually, the Hangouts App for a computer is pretty difficult to scroll to really old images.. Probably just as easy to download from the Google Photos App to iOS (and use whatever messaging tool you prefer). Actually, you are lucky not to have a general purpose computer because they have their own problems.

>>> I USED to like to bring photos onto my iPad because screen is bigger to edit them, but my iPad can no longer edit photos from new phone. 

Is this because you don't see them in the Google Photos App or a problem editing the format? I just realized that my 5 year old iPad is having trouble synching images for the past month (I have about 77,000 images in my Google Photos).. My wife and I pray almost everyday that the iPad Mini 5 will be realized this March as rumored..  If you don't see the images on your iPad you might try one of the (somewhat painful) workarounds here: https://support.google.com/photos/thread/280318?hl=en

If the issue precluded editing is a file format (HEIF...) than you MIGHT consider setting the format on your phone to ~Most Compatible~ (reference: https://support.google.com/photos/thread/157759?msgid=157772 )

>>> Is there a "download a copy" feature? I don't want to start losing photos. 

No, I don't believe so, but once you make a minor edit you ~Save a copy~ via the 3 dot menu.  Also, the Snapseed Photo Editor (also a Google Product) has some interesting features and there are a couple of export options.

>>> Is there anything else I can read that might help me learn that you can recommend?

The videos and other resources here are by Google Photos Expert Chris Guld

The second version of her Google Photos Book is good if you like books.

Good luck!   

Dougsap (volunteer Google Photos user)


Answer:

Thanks for all your help, I'll look into the links you provided. My iPad started giving me a message that it can no longer edit any NEW photos after I I started using one of the last OS updates on my iPhone 7s and now my newest phone, of course. I can see them on my iPad but not edit them. The message I get when I tried was DOES NOT SUPPORT THIS PHOTO FORMMAT or something like that. I have to all editing now on the XS MAX. At least that's one thing I like about it's bigger size (I have tiny hands and navigating that extra large phone can be a challenge!). I'm just going to have to get used to all this. Otherwise GOOGLE PHOTOS is really cool! I love the assistant feature! There's a lot to learn. Thank you again! Oh! You and your wife have 77,000 photos? Hee hee! I thought My messily 6000 was a lot!! 

Sincerely and appreciably, 
JoiseyDiane


Answer:

Hi JoisyDiane,

>>> The Google Hangouts app is for a computer? Sadly, I only own an iPhone (newest XS MAX) and a 3 1/2 year 4th gen iPad. Well, not THAT sad, I love my new phone

Actually, the Hangouts App for a computer is pretty difficult to scroll to really old images.. Probably just as easy to download from the Google Photos App to iOS (and use whatever messaging tool you prefer). Actually, you are lucky not to have a general purpose computer because they have their own problems.

>>> I USED to like to bring photos onto my iPad because screen is bigger to edit them, but my iPad can no longer edit photos from new phone. 

Is this because you don't see them in the Google Photos App or a problem editing the format? I just realized that my 5 year old iPad is having trouble synching images for the past month (I have about 77,000 images in my Google Photos).. My wife and I pray almost everyday that the iPad Mini 5 will be realized this March as rumored..  If you don't see the images on your iPad you might try one of the (somewhat painful) workarounds here: https://support.google.com/photos/thread/280318?hl=en

If the issue precluded editing is a file format (HEIF...) than you MIGHT consider setting the format on your phone to ~Most Compatible~ (reference: https://support.google.com/photos/thread/157759?msgid=157772 )

>>> Is there a "download a copy" feature? I don't want to start losing photos. 

No, I don't believe so, but once you make a minor edit you ~Save a copy~ via the 3 dot menu.  Also, the Snapseed Photo Editor (also a Google Product) has some interesting features and there are a couple of export options.

>>> Is there anything else I can read that might help me learn that you can recommend?

The videos and other resources here are by Google Photos Expert Chris Guld

The second version of her Google Photos Book is good if you like books.

Good luck!   

Dougsap (volunteer Google Photos user)


Answer:

Hi JoisyDiane,

Welcome to the Google Photos Product Help Forum!

It sounds like you have everything set up, but are not comfortable with how Google Photos interacts with native (and other) iOS apps.

Basically, iOS will always view the Apple Photos app as the ~Central/Core/Default~ one.  This is not really an issue once you get familiar with it (more than 99.5% of the photos I have taken in the last year were from my iPhone 8 Plus and I access them from my phone, iPad and computer).

Unless you are very constrained on space, don't be in a rush to delete (e.g., "Free up space") on your iPhone, assuming that is where most of your photos are coming from. You can then use iOS Messages directly. 

If you need to send an iOS message for an image not in iOS Photos but in Google Photos, go to the 3 dot menu for the desired image and "Download" it - it will then be in iOS Photos.  If based on your workflow this is a frequent need, you might consider using the Google Hangouts app on a computer  which will access Google Photos images directly.

Be careful if using iCloud Photo Library (not iCloud Settings backup) and Google Photos simultaneously, if you are inclined to to this check back and I will point out a related thread.

Don't use the Garbage Can for any image that you may ever want.  Only use "Free up space" or ~Delete device originals~.  Do all of your maintenance in the Google Photos app - it is safer.

Feel free to ask any follow-up questions or for clarification, if needed.
 
Best regards,  Dougsap (volunteer Google Photos user)


Answer:

Hi Cherry Cherry,

Welcome to the Google Photos Product Help Forum!

Yes, most of what has been said so far in this thread is ... Integration between Google Photos and other apps is better on Android than on iOS..

>>> I am having the same problem. All my photos are in google photos, and I cannot access them from iOS apps. If I want to post a photo to my FB timeline, I cannot access google photos. Wtf. 2020, and I cannot access my photos?

To access them on an iOS device where you have not taken the image (or have deleted it, or ~Freed up space~), first, select the image and "Save to device\

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Question: Where is the tool for retouching photos and straightening photos in Google photos?



There is no tool in Google Photos for either retouching or straightening (though there are tools for basic color adjustments, rotating and cropping). The photo editor in Google Photos is, by design, rudimentary.

External editors (such as Pixlr, e.g) are sophisticated and will work with images in Google Drive, so you may want to explore that. Don't, however, edit images in the Google Photos folder of Google Drive and expect the edits to sync with Google Photo; they won't.

Let me know if this helps (and if it does please select the Recommend button below this post so that others can more easily find the solution to similar problems).


Answer:

Yes. As I expected, I am once again disappointed with Google. Can't believe they discontinued the great Picasa for such a poor program.  Trying to be Apple photos but not even coming close.

Answer:

Everyone goes on with making the same mistake, because Google Photos did not replace Picasa, but Picasaweb only. And Picasaweb (closed in 2016) never have had a good editor either.  

That "rudimentary editor" on GP still can straighten and crop quite nicely, so you have overseen that option in the right-up corner. No red-eyes and small blemishes indeed and no texting also. 
But for more advanced editing you may use Google Snapseed or many other apps if your pictures never reach your desktop anymore :-)

Not clear why you don't use Picasa anymore, but last year it also was disconnected from all webservices - so it did become less comfortable to upload to Google Photos.


Answer:

Yes. As I expected, I am once again disappointed with Google. Can’t believe they discontinued the great Picassa for such a poor program.  Trying to be Apple photos but not even coming close.
 
@Susan: Others have similar sentiments. If you are interested, you can send a feature request to Google by opening Google Photos, going to the Menu (three short-horizontal lines in upper left), choosing Help & Feedback, then Feedback.
 
Also, in the meantime, I would be grateful if you pressed the Recommend button under my earlier response so that other users with similar questions can more easily find it.  Thanks so much.


Answer:

Apparently Susan is a Mac-user and that is a bad situation: the very last Picasa-version from December 2015 (3.9.141.305?) hardly can be found on the web and seems not functioning in the Mohave-version of Mac-OS either. I can't check that, because I am no Mac-user. 

So if she has transferred to a new Mac lately, it did become quite hopeless and that is strange, because on Windows she would have no installing-problems at all and I still can use Picasa everyday for many years ahead probably. And I have the small install-file on a thumb drive for some new computer.  

But even that fine Windows-version (3.9.141.259) can't sync its folders with Google Photos anymore and that makes Picasa much less comfortable for most old users (but not for me). 

So in general it is correct to conclude: Picasa is over hélas and there is no comparable freeware available because for many Adobe software is a step too big - even apart from the costs. And these advanced editors do not sync to Google Photos either because they have their own cloud. 

However on mobile the situation is much better, because apart from the limited editor in Google Photos, free apps like Adobe Photoshop Express and Google Snapseed offer a lot of fine editing tools which can work together with Google Photos quite comfortable. 

So even if Susan still has new pictures from her normal camera,  she can do the import and primary selection via Apple Photos on her Mac and then export to Google Photos straight into a new album. 
And thereafter she can do a lot of fine editing on her iPad, because that will be far more comfortable and precise then on her small iPhone :-)

That seems more realistic to me then waiting on any improvements in the GP-editor next Christmas :-)


Answer:

Apparently Susan is a Mac-user and that is a bad situation: the very last Picasa-version from December 2015 (3.9.141.305?) hardly can be found on the web and seems not functioning in the Mohave-version of Mac-OS either.
 
There are probably half a dozen programs that are up-to-date and can do what Picasa did. I liked Picasa, also, but it is not irreplaceable.


Answer:

if google photos can't retouch....what is the best program (free) to go to??  I hate that Picasa left us...it was a great app..I used it to fix cracks in photo's, take someone out of the picture, now they take the it away from us...

Answer:

The least thing what you could have done before typing complaints, is reading what was written before at https://support.google.com/photos/thread/1100717?msgid=1159093
No Google here, so don't expect any improvements from them.


Answer:

"I used Picasa to fix cracks in photo's, take someone out of the picture"
Picasa was (and still is) a basic editor with a very basic "retouch" tool. I hardly used it except for removing spots. On the computer you can use the free Faststone or the much more sophisticated GIMP and probably many others.


Answer:

Where is the blemish tool? What is the point of a photo which will not allow you to remove small blemishes like a spot on your chin. Soo disappointed in Google

Answer:



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Am receiving the following error The remote server returned an error: (400) Bad Request when posting from Live Writer to Blogger.  I can post text but when I add pictures I get the error.   I have tried to create a new album in Google Photos but to no avail. I am not the only blogger to be experiencing this problem.  I notice that instead of the usual 2000 there are 2400 pictures in my last album,  Was able to post yesterday.  Others have said that this is a problem that has occurred today 16th Jan 2019 Any ideas

Answer:



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Question: I try to upload photos (I have more than 12 GB unused storage space) but "upload failed" message.

I tried to upload photos but a message appears: upload unsuccessful". I've tried one by one - the sa…



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Question: paying for extra storage not possible

I would like to buy extra storage but the payment with debit card is not accepted. I wanted to pay w…

I would like to buy extra storage but the payment with debit card is not accepted. I wanted to pay with Ideal Rabobank I do not have a credit card. Could you let me know how should I make the payment?

regards,
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Question: B&S - Try's to sync photos already backed up in photos, continuously.

Hello. I have just 'upgraded' to Back up and Sync. All my photos have been backed up but the softwar…

Hello. I have just 'upgraded' to Back up and Sync. All my photos have been backed up but the software keeps trying to sync photos that have already been backed up in photos. It does it every time I reboot for around 20k of my photos. All of which then fail (the sync) as they have already been backed up. Its been doing this for a week. How do you make it stop?

Answer:

I have the same problem.

It was working perfectly before with the old Photos sync and then made the switch as it was being deprecated. I'm on a Mac, runing the latest MacOS, the photos are on a folder on an external harddrive (which is never removed), all beuatifully arranged by folder data etc. As soon as i do a restart (which usually happens in the am) it kicks all off again... Its insane..


Answer:

Apologies if is too late, but take a look at this doc. https://docs.google.com/document/d/1SrfCAPltZJJvQkQUXvlcByktkGTinrUiIbbddMbHsq8
It's really an issue you have to take up wiith Google at the Backup and Sync Support page using the Contact us option to chat or email details of the issue.  We can sometimes help once the initial problem is resolved but our experience is limited, Regards, Peter


Answer:



====================End Question=====================


Question: Unable to free up space

Hi, I have been encountering this issue where I am unable to use free up space function. Nothing hap…

Hi, I have been encountering this issue where I am unable to use free up space function. Nothing happens no matter how many times I've clicked the button, or occasionally it'll crash and I've to restart the app. I've tried clearing cache, reinstalling, clearing data. Nothing works. My phone is a Samsung galaxy note 10+.

Answer:

Hi, MALIK AHMAD
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
However, can you please provide the following information?
How much is the free space on your phone now?
Further, how much space will get freed once you use the "Free up space" option?
That will help in suggesting a suitable answer.


Answer:

Hi,  MALIK AHMAD
 
Thanks for your reply
 
The free up space option is to be used at regular intervals.
 
I have noted through many thread that accumulating a large number creates problems.
 
Nevertheless, you can follow these steps to start freeing up space on your device.
  • First, ensure all the photos are backed up.
  • To verify that, [lease visit the link https://photos.google.com through any browser on your phone & check that everything is visible there.
  • Once assured, open the Photos app again.
  • Long press the first picture till a tick appears.
  • Then, while still in pressed condition, stroke down to select multiple pictures.
  • Once a sizable number of pics are selected, tap the three dots at the top right corner & tap the option "Delete from device".
  • You may have to repeat this action till the "Free up space" option remains unresponsive.
Nevertheless, after uploading a sizable amount, the option will work removing the rest of the pics automatically.


Answer:

Hi,  MALIK AHMAD
 
Thanks for your reply
 
Can you please try removing a single picture through that option & see whether the app takes some action?
 
Otherwise, please clear the cached & stored data, update the app & try once again.


Answer:

Hi,  MALIK AHMAD
 
Thanks for your reply
 
The free up space option is to be used at regular intervals.
 
I have noted through many thread that accumulating a large number creates problems.
 
Nevertheless, you can follow these steps to start freeing up space on your device.
  • First, ensure all the photos are backed up.
  • To verify that, [lease visit the link https://photos.google.com through any browser on your phone & check that everything is visible there.
  • Once assured, open the Photos app again.
  • Long press the first picture till a tick appears.
  • Then, while still in pressed condition, stroke down to select multiple pictures.
  • Once a sizable number of pics are selected, tap the three dots at the top right corner & tap the option "Delete from device".
  • You may have to repeat this action till the "Free up space" option remains unresponsive.
Nevertheless, after uploading a sizable amount, the option will work removing the rest of the pics automatically.


Answer:



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Question: Image unclear

All my pictures are shown like an old TV where is no signal. I uninstall and install the app so many…

All my pictures are shown like an old TV where is no signal. 
I uninstall and install the app so many times. 

Answer:

Hi Ovidiu Mocsi!

Check your photos at https://photos.google.com.
If you see that everything is working well on the site, then it's all about the application.
Here's how else you can do: 
• open Device Settings or the Google Play Store and delete the Photos app,
• Then in the Device Settings, select the Apps - Google Play Services - delete data section.
• Then go to Storage - delete cash. 
• After that, restart the device, and turn it off for 10-15 minutes.
• Then turn it on, and download the Photos app again. 
View result.


Answer:

Hi Ovidiu Mocsi!

Check your photos at https://photos.google.com.
If you see that everything is working well on the site, then it's all about the application.
Here's how else you can do: 
• open Device Settings or the Google Play Store and delete the Photos app,
• Then in the Device Settings, select the Apps - Google Play Services - delete data section.
• Then go to Storage - delete cash. 
• After that, restart the device, and turn it off for 10-15 minutes.
• Then turn it on, and download the Photos app again. 
View result.


Answer:



====================End Question=====================


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