Google photo QA: Photographs from Hollie anderson Smith

Question: Photographs from Hollie anderson Smith

Find my lost pictures

If you want to get a deleted item back, check your trash to see if you can get it back. If your photo or video has already been backed up and you deleted it, it will remain in your Trash for 60 days.

On your computer, go to the trash.
Place your cursor over the photo or video you want to restore, then click Done .
At the top right, click Restore . That photo or video will be restored to your Google Photos library and added back into any albums it was in.

Don't see the photo or video? If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:

You moved it to trash more than 60 days ago.
You moved it to trash, then emptied your trash.
You permanently deleted it from your trash.
You permanently deleted it from your device’s Gallery app, without backing it up first.

Answer:

If you want to get a deleted item back, check your trash to see if you can get it back. If your photo or video has already been backed up and you deleted it, it will remain in your Trash for 60 days.

On your computer, go to the trash.
Place your cursor over the photo or video you want to restore, then click Done .
At the top right, click Restore . That photo or video will be restored to your Google Photos library and added back into any albums it was in.

Don't see the photo or video? If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:

You moved it to trash more than 60 days ago.
You moved it to trash, then emptied your trash.
You permanently deleted it from your trash.
You permanently deleted it from your device’s Gallery app, without backing it up first.

Answer:

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Question: All my folders are set up for back up and sync. But photos don't back up.

All my folders are set up for back up and sync but the photos don't back up or take too long (months…

All my folders are set up for back up and sync but the photos don't back up or take too long (months). Currently it shows that i have over 2200 photos pending for back up, due to which i can't free up space. I have checked Wi-Fi and mobile internet setting. My back up is set for both. Also my previously backed up photos from my older android phones don't show in my current android phone.

Answer:

Hi, Manasi P

Welcome to Google Photos Community Support Forum & thanks for your query.

I find the backup is happening. However, the quantum to be backed up is huge.

# WIFI connectivity is intermittent. Too many devices connected to the same router thus restricting the bandwidth. I suggest you please do a speed test.

# Download & upload speeds are too asymmetric.

# Google Photos app is not allowed to use

Data in the background
Mobile data while roaming

# Activation of data saver through the settings.

# Putting a limit on the daily use of mobile data through the settings in the app.

# Putting a limit on the use of total data in a month through the settings in the phone.

# Activating battery saver or super saver mode.

Can you please go through these checks & confirm that these are addressed?

Answer:

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Question: Dlt question wapas kese laaye

Dlt photos wapas lana he

Hi, Tanujaiswal Priti

Welcome to Google Photos Community Support Forum & thanks for your query.

When we delete something from the phone, the sync action in the app removes it from the cloud also. The same action happens when we delete something in Google Photos, the app removes the matching content from the phone too.

Nevertheless, any deleted picture is retained in the bin for sixty days.

If your delete action is recent, you will find all the items in the bin. The bin icon becomes visible in the library view. Tap that & recover everything available in the bin.

However, if your delete action has already crossed sixty days, or you have emptied the bin inadvertently, there is no way to recover anything through Google Photos.

However, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps;

and run a scan for anything to recover.

Answer:

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Question: Backup photos

Bukap

Hi, garui Chaudhari

Welcome to Google Photos Community Support Forum & thanks for your query.

However, your query is unclear.

Is the backup is not happening as per the expectations?

Or, do you want the deleted pictures back?

Can you please clarify?

Answer:

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Question: Unable to delete photos permanently

I'm trying to delete few photos but I'm unable to do it

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Question: How can I stop my Gmail account Mel and photos automatically send my on other Gmail account

How can I stop my Gmail account Mel and photos automatically send my on other Gmail account Mera mai…

How can I stop my Gmail account Mel and photos automatically send my on other Gmail account

Mera mail ID se a dusra mail id ko automatic mera all Gmails and photos send ho ja raha hai Main Usko band karna chahta hun please help me 😔

Answer:

Hi, Gamer Ap Asish

Welcome to Google Photos Community Support Forum & thanks for your query.

Have you activated partner sharing?

Also in the Gmail, have you set up auto forward?

Otherwise, it's impossible for both the actions to happen.

Answer:

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Question: Plese contact me to executive of Goole plese request

I reset my device and I backup my phone but I don't get my photos and vedios in Google photos. Plese…

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Question: Prevent shaky videos

Prevent video shaking

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Question: What to add my own music

What to add my own music to a movie

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Question: When I edit a photo and click Save a Copy, it disappears from the photo app...

When I edit a photo and click Save a Copy, it disappears from the photo app... In addition it closes…

When I edit a photo and click Save a Copy, it disappears from the photo app...

In addition it closes my current photo and completely loses my place.

I was editing photos from the album screen.

Answer:

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Question: 'Your connection to this site is not secure" - how to stop this block in Photobook?

I have tried everything including rebooting, taking off all my virus and ad protection over several …

I have tried everything including rebooting, taking off all my virus and ad protection over several days - just to unblock Photobook payment which keeps saying "Your connection to this site is not secure" even though I do my banking through this connection. It is the only service provider blocking my payment on spurious security grounds. Let me be the judge of that. And Photobook is part of Google, so ridiculous if there is actually a security problem for payments on this one site.

Answer:

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Question: After moving to different albums my photos are not opening

I want the photos back which are opening after transferring to differ categories of albums

Hi, Patel Darshita

Welcome to Google Photos Community Support Forum & thanks for your query.

When we add something to an album, that creates only a tag & there is no apparent movment of the picture.
Nevertheless, can you please enumerate the steps through which you moved the pictures to albums?

Answer:

Hi, Patel Darshita

Thanks for your reply

Can you try to do so through another route? Please enter the link https://photos.google.com in any of the web browsers available on your phone. Log into your account & then see whether the photos become visible.

If that works, then please revert to know the further actions.

Answer:

Hi, Patel Darshita

Welcome to Google Photos Community Support Forum & thanks for your query.

Answer:

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Question: For some reason the sound quit working. I tested the speaker and it works...

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: I lost my shrijaachari@gmail.com account.. please, recover this Gmail account..

I lost my shrijaachari@gmail.com this Gmail account.. please, recover this Gmail account..

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Question: My text messages and calling is not working

text and calls not working

Hi russell thacker,
.

Looking for Google Photos support? If so, these details will greatly assist us in helping you:

1. What issue you have?

2. What you are trying to accomplish?

3. What results you hope to get?

4. What error messages (if any) are you getting?

5. Can you provide a screen shot?

Thanks!

Answer:

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Question: How do i retrieve photos ive incorperated together to hide from my child .

I wanted to unscramble photos I've hidden into another photo and put them back in my albums since my…

Hi, Anna Bumgardner

Welcome to Google Photos Community Support Forum & thanks for your query.

However, regretfully, there is no utility in Google Photos to unhide a picture hidden within another one.

You will have to look for some proprietary app to do so.

Answer:

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Question: Getting Photos from gmail to google photos? Surely can't be this awful??

I have been trying to clean out my gmail and have a number of emails that are there to store photos …

I have been trying to clean out my gmail and have a number of emails that are there to store photos and I can only seem to get them to google photos from gmail by adding them to drive and transferring them over, and then going back in and deleting them from drive?

I have to be missing something because this seems like the most cumbersome and unintuitive way of doing something so I'd appreciate any help thanks!

Answer:

Hi, Sharon Hughes 8451

Welcome to Google Photos Community Support Forum & thanks for your query.

Understand your distress.

There can be multiple suggestions on how to do the downloading & uploading of the pics more easily.

However, I would suggest the following steps.

Create a label for emails having attachments. You have to create the label using the desktop application.
Next, use your phone to access the Gmails aggregated under the newly created label. Go on downloading the pics to a designated folder on your phone.
Set up this designated download folder to sync with Google Photos.
Once, all the pics are backed up, then you can use the "Free up space" option to remove those from your phone.

Answer:

So instead of using two apps I should use two devices? I don't understand how this is easier? Why isn't there an 'add to photos' option like add to drive?

Answer:

Hi, Sharon Hughes 8451

Thanks for your reply.

First, the idea of storing photos as attachments to email is unusual in itself.

Again, I said, there can be multiple ways to achieve the result. I suggested the one that I felt to be easier.

Further, we suggest a way forward within the available outlines.

If you expect some new feature then you are welcome to suggest so through the help and feedback route.

Once a sufficient number of users express the same need, we may see that feature later on.

Answer:

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Question: My ex has synced my account through my email and or gmail. I can see hes syncing my photos now. If i

Stop my ex from syncing the things on my phone. Photos especially.

@ Deena Bayer

Only you can stop sharing to his account: see https://support.google.com/photos/answer/6193313

Answer:

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Question: Not showing the uploaded photos

The photos that I'm selecting to upload, are being successfully uploaded but aren't showing up in th…

Hi, Keiyona Choudhary

Welcome to Google Photos Community Support Forum & thanks for your query.

However, can you please clarify some points?

Why do you need to upload the pics? Activation of Backup & sync will do that automatically.
Do you have multiple accounts on your phone?

That will help in knowing the cause of the problem.

Answer:

Because I don't want to directly back them up nd sync them, also, this problem has been persistent since yesterday's morning.

And yes I've multiple accounts on my phone.

Answer:

Hi, Keiyona Choudhary

Thanks for your reply

If you have multiple accounts on your phone, then please add those in the Google Photos app also.

To do so, please tap your profile icon & then the drop down arrow near your current account.

Once done, switch over to the same account through which you are uploading the photos. The app will update the content & start displaying the thumbnails.

Answer:

Hi, Keiyona Choudhary

Thanks for your reply

However, could you find the pictures after switching to the right account?

Answer:

Hi, Keiyona Choudhary

Thanks for your reply.

However, this is a peer support forum. No Google Employees or representatives are reading any of the posts.

We are also users like you but volunteer to answer the queries through our knowledge & experience collected to date.

Since we all use a free product, there wouldn't be any Google support & hence the existence of such a peer support forum.

It's hard to believe that once you upload something to the cloud, the program says the upload is successful but you do not find anything.

There are only two possibilities.

You are trying to upload the same content again. The web page will say uploaded however, nothing will happen as Google Photos never uploads the same item once again.
You uploaded through multiple accounts & then you are trying to find in one single account. That's not possible. The upload through each account will reside in the storage space of that account only.

Nevertheless, can you please share the complete steps through which you upload the pics to Google Photos? Please do not miss any single step.

That information will help me to help you further.

Answer:

@keiyona

Back to your original post and in short:

The app does not show what is uploaded due to a wrong and thereby confusing and dangerous design.

Instead it shows what you have on device in the camerafolder and in other folders (if selected).

So you need to log-in on photos.google.com in the Chromebrowser to see what was uploaded in the account chosen in the backupsettings (if not changed continuously).

Pictures uploaded via another device are shown in the app logged-in with the account used in the other device, but still together with the pictures on the device used for viewing.

Hopefully this explains your problem.

Remark: on many devices the screenshot folder is in the camera-folder. The correct name of that folder should have been DCIM, but that is "too technical" and in most cases only the camerafolder is filled.

PS: using multiple accounts (why?) will make the app extremely confusing and should be avoided. Better to restrict to the site because then it always is clear to which account you are uploading and viewing and you do see the results in cloud immediately. And you can fill albums immediately also. Also on laptop.

Answer:

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Question: what happens with your photos after deleting an album

It seems as if the photos that are in the albums do not appear in all photos and was wondering if I …

It seems as if the photos that are in the albums do not appear in all photos and was wondering if I delete the album itself will the photos inside the album go back into all photos?

OK at first I thought that when you create an album the photos were removed from Main gallery but after doing some more investigation I think I've noticed that in fact they never left the all photos gallery but instead copy them and put them in separate specific albums...? Am I correct

Answer:

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Question: I want my permanently deleted photos back into drive

Recover all my permanently deleted photos

Hi,

If you have a question about recovering deleted photos/videos on Google Photos :

Please check in the Google Photos trash, maybe there are the photos/videos you are looking for. (Open Google Photos --> Trash)

If the photos/videos are permanently deleted, I think you cannot restore them.

Please see this article: https://support.google.com/photos/answer/6128858

Regards,

Answer:

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Question: How can i look at just videos

I went to albums to look for videos. There is no title with just videos

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Question: Why I am getting a notification before I delete a photo like this "delete it permanently"

I am getting a notification that delete it permanently before I delete a photo and then I am not abl…

Hi, Amitha Pechetti

Welcome to Google Photos Community Support Forum & thanks for your query.

It appears to me the bin in your Google Photos app is already full.

The bin can hold only 1.5 GB content.

Once full, the app will start showing the message "Delete permanently" as there is no more space in the bin.

Answer:

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Question: Permanent delete files for my mistake, please backup sir

Please permanently delete files backup sir

Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.

Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(

Answer:

Answer:

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Question: Signed in to google photos in one account can still see photos from another account can it be change

Choose other account on drive and photos

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Question: I deleted some photos from Trash please help me to recover

I want to recover the Photos deleted from Google Photos on 14th July 2019 from Trash. Please help me…

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Question: My photos are cloudy, I reset the settings and that didn't help

I'm Taking pictures and the photos are cloudy, not sharp, I have reset the settings back to factory …

Hello Tracy,

Thanks for posting in the Google Photos Help Forum.

I understand and I know how important Google Photos is for you. Please give the below steps a try in a sequence to help resolve the issue:

Check your internet connection (mobile data).
Close the Google Photos app and re-launch it.
Sign out and sign back in to Google Photos with the same Google Account.
Clear App data:

Open your device's Settings app (not the Google Settings app).
Touch Apps.
Select Google Photos in the list.
Touch Clear data.

Update the Google Photos app on your Android phone:

Visit the Google Play Store.
Open Google Photos.
Touch on Update.

Let me know how it goes.

Regards,

Amanda

Answer:

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Question: Can I get the deleted photos back

Preteen girls

Hi Bryan,

I’m sorry, it’s not possible to recover photos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

In addition I recommend that you contact the Google Drive support team to see if any deleted files may be recovered. Just open the Google Drive https://support.google.com/drive/?hl=en&authuser=0#topic=14940&contact=1 contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

====================End Question=====================

Question: Hi sir: please recover my missing photo from bin

Please recover my missing photo from the bin/trash

Hello Noman,

Welcome to the Google Photos Help Forum.

Could you please elaborate the issue or your query for me to assist you better? If you've deleted them from Google Photos and want to restore them, please know that photos/videos deleted from the Google Photos library, goes to the Trash for the next 60 days. So, in case, you deleted it by mistake you can always restore it from Trash folder within those 60 days (post deletion). But, if you don't find it in Trash, probably it must have been deleted more that 60 days ago. Google Photos doesn't have access to your cloud content. Unfortunately, restoring your lost/deleted photos and videos from Trash is the last resort.

If no, please let me know.

Regards,

Amanda

Answer:

Hi Noman,

Thanks for responding.

Unfortunately, photos deleted permanently (from Trash) cannot be restored.

Regards,

Amanda

Answer:

Hello Noman,

Welcome to the Google Photos Help Forum.

Could you please elaborate the issue or your query for me to assist you better? If you've deleted them from Google Photos and want to restore them, please know that photos/videos deleted from the Google Photos library, goes to the Trash for the next 60 days. So, in case, you deleted it by mistake you can always restore it from Trash folder within those 60 days (post deletion). But, if you don't find it in Trash, probably it must have been deleted more that 60 days ago. Google Photos doesn't have access to your cloud content. Unfortunately, restoring your lost/deleted photos and videos from Trash is the last resort.

If no, please let me know.

Regards,

Amanda

Answer:

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Question: without app very tride

plz help download this app screenshot

Hi, Ramesh Patel 5791

Welcome to Google Photos Community Support Forum & thanks for your query.

However, your problem is unclear.

Are you not able to download the Google Photos app?

Or, are you not able to take a screenshot?

Can you please clarify?

Answer:

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Question: My google photos doesn't classifying my photo by people's.

My google photos is not classifying the photos by faces. Different peoples in different groups.

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Question: facebook sharing

I would like to share a photo on Facebook. I don't see the option.

Hi, Sharon Ostrow

Welcome to Google Photos Community Support Forum & thanks for your query.

Once we install the Facebook app, the option to share a picture through Facebook becomes visible in the list of apps.

Are you not finding that? Can you please clarify?

Answer:

Hi, Sharon Ostrow

Welcome to Google Photos Community Support Forum & thanks for your query.

Once we install the Facebook app, the option to share a picture through Facebook becomes visible in the list of apps.

Are you not finding that? Can you please clarify?

Answer:

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Question: My app keeps crashing when I hit "free up space on your phone". Suggestions?? Help!

I have updated the app, restarted my phone, and cleared the caches. But it still just crashes/closes…

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Question: In my photos I can't see some of the pictures

In my photos there are pictures that are unable to be seen. How do I make them visible?

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Question: Google storage shows 7.5gb for Hoogle Photos but i am using Photos with 'high quality' option only.

I am using Google Photos with 'High Quality' storage option only till date, but in drive it shows 7.…

I am using Google Photos with 'High Quality' storage option only till date, but in drive it shows 7.5GB for Google Photos. Need help in fix this issue as the new change from June 1 about 'High Quality' storge will have agreat impact for me.

Answer:

Hi, Kowshik Mani

Welcome to Google Photos Community Support Forum & thanks for your query.

Although, you have chosen High-Quality as your storage format, there may be some non compliant content through.

Sharing route
Unsupported videos.
Any uploads done prior to selecting the option high-quality.

To know that, can you please visit https://photos.google.com/settings?

That page will offer two options a) Purchase additional storage or b) Recover storage.
The second option will offer to convert all original quality content to high-quality
Tap/click on that & then all the pictures in original quality will be converted to high-quality.

Answer:

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Question: Delete all photos, redux

Is there STILL no way to delete all photos at once? (I know about clicking the first and shift+click…

Is there STILL no way to delete all photos at once? (I know about clicking the first and shift+clicking the last, but I have over 20,000 photos and it won't let me do that.) It looks like I have a new hobby, whether I like it or not. Over the next several weeks I'll be spending a lot of time going "click/scroll/shift-click" over and over. This really stinks. I doubt I'll ever use Google for any kind of storage again if they make it this hard to get your data out. "Don't be evil" -- HA!

Answer:

Hello Ian,

Thanks for posting in the Google Photos Help Forum.

We appreciate your feedback and suggestions. Unfortunately, there isn't a way to deleted all photos at once without selecting them the way you explained.

I recommend sending this to our product team directly. Here's how you can do so:

Open Google Photos and make sure you're signed in.
In the top left, click Menu.
Click Send feedback.
Click Submit.

Here's a help article you can refer to - Steps to send us feedback.

Let me know if you have any questions.

Regards,

Amanda

Answer:

====================End Question=====================

Question: Ability to sync favorites in Apple photos is missing

I was really enjoying being able to have all of my favorites in Apple photos synced with Google phot…

I was really enjoying being able to have all of my favorites in Apple photos synced with Google photos. However, the option has disappeared in the settings and it is not working. It still works on my iPad however. It is really disappointing as I have re-downloaded the app, updated the app and have tried about just about everything. Any help would be greatly appreciated!

Answer:

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Question: Make photos private

====================End Question=====================

Question: All my photos disappeared from Thursday. I was looking through them thur, and Fri they're gone?

Photos disappeared over night??

====================End Question=====================

Question: I want all my permanently deleted photos

Is this compulsory for me please

Please note that we can NOT back up your photos. That is an action you, yourself must take.

If you are not the Original Poster, please DO NOT add you problem/issue to this thread as it will NOT get you an answer. Please create your own thread , in the proper Product Forum, concerning your problem/issue.ThisThis will enable us to give personalized help concerning your problem.

Now- with that out of the way let's deal with Rathla Anand's post in Google Photos.

Please note that, due to a variety of reasons, not all files can be recovered - but you can try!

1. Items deleted from your photos.google.com are stored in trash for 60 days and then are Auto-Deleted from trash and can not be recovered.

2. Items deleted manually from photos.google.com/trash can not be recovered.

3. Items deleted from your YouTube Channel can not be recovered.

4. Items deleted from your Gmail are stored in trash for 30 days and then are Auto-Deleted from trash and can not be recovered.

5. Items manually deleted from Gmail trash can not be recovered.

6. Items deleted from your Google Drive will be stored in Drive Trash for 30 days and then be Auto-Deleted from Trash and can not be recovered.

1).If you are using a regular personal account

You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:

https://support.google.com/drive/thread/5032072?hl=en#contact=1

2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.

If the answer is helpful, please click "Recommend" to help other users of the community.

Answer:

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Google photo QA

Wednesday, March 23, 2022

Photographs from Hollie anderson Smith

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