Google photo QA: No sound movie ehat can i fi

Question: No sound movie ehat can i fi

The movie has no sound

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Question: can I restore deleted photos and media in the trash

can I restore deleted photos and media in the trash

Hi Nur,

If you deleted an item and want it back, check your trash to see if it’s there.

On your iPhone or iPad, open the Google Photos app .
At the top left, tap Menu Trash .
Touch and hold the photo or video you want to restore.
At the bottom, tap Restore. The photo or video will be back:

In your phone’s gallery app
In your Google Photos library
In any albums it was in

If the item is not in your trash, it may be permanently deleted.You can find more information on the Google Photos Help Centre.

Answer:

Hi nur Kusumaning ayu,

If you delete your photos from trash also then is hard to recover it.You can take a reference of following link for recover your deleted photos.

https://productforums.google.com/d/msg/photos/YKq9-f0ZH5g/ixmvQ5qkAwAJ

I hope this will help you.

Answer:

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Question: Hi dear sir can u help me how to recover permently delteted files from google photos

Dear sir i want to recover my permenently delete photos from Trash kindly help

If you are not the Original Poster, please DO NOT add you problem/issue to this thread as it will NOT get you an answer. Please create your own thread , in the proper Product Forum, concerning your problem/issue.ThisThis will enable us to give personalized help concerning your problem.

Now- with that out of the way let's deal with Sami Garana's post in Google Photos.

Please note that, due to a variety of reasons, not all files can be recovered - but you can try!

1. Items deleted from your photos.google.com are stored in trash for 60 days and then are Auto-Deleted from trash and can not be recovered.

2. Items deleted manually from photos.google.com/trash can not be recovered.

3. Items deleted from your YouTube Channel can not be recovered.

4. Items deleted from your Gmail are stored in trash for 30 days and then are Auto-Deleted from trash and can not be recovered.

5. Items manually deleted from Gmail trash can not be recovered.

6. Items deleted from your Google Drive will be stored in Drive Trash for 30 days and then be Auto-Deleted from Trash and can not be recovered.

1).If you are using a regular personal account

You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:

https://support.google.com/drive/thread/5032072?hl=en#contact=1

2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.

If the answer is helpful, please click "Recommend" to help other users of the community.

Answer:

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Question: Photos & video restored

Plz my photos & video restored

Now- with that out of the way let's deal with lad nisha's post in Google Photos.

Please note that, due to a variety of reasons, not all files can be recovered - but you can try!

1. Items deleted from your photos.google.com are stored in trash for 60 days and then are Auto-Deleted from trash and can not be recovered.

2. Items deleted manually from photos.google.com/trash can not be recovered.

3. Items deleted from your YouTube Channel can not be recovered.

4. Items deleted from your Gmail are stored in trash for 30 days and then are Auto-Deleted from trash and can not be recovered.

5. Items manually deleted from Gmail trash can not be recovered.

6. Items deleted from your Google Drive will be stored in Drive Trash for 30 days and then be Auto-Deleted from Trash and can not be recovered.

1).If you are using a regular personal account

You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:

https://support.google.com/drive/thread/5032072?hl=en#contact=1

2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.

If the answer is helpful, please click "Recommend" to help other users of the community.

Answer:

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Question: How do i retreave deleted pictures. Autisyuc son deleted everythjng. I want my pictures bk .

sherrymallory43@yahoo..com

@Jackson & Sherry

No Google here - just volonteers.

But it is not allowed that children can play with your phone(s) and computer(s) to prevent such drama's - also with other private information. They should have their own tools.

If they are not in trash on the Library-page anymore, they can't be recovered (or never have been there because they were not backupped really). Also check the trash in any other gallery.

See restoring

Filerecovery apps like "Disk Digger" seldom seem to be successfull, but of course you may try.

I am sorry to tell this, but it is the same problem everywhere since smartphones are around.

PS: this forum is public, so please remove the mailadress to prevent nasty spamming in addition.

No Google here - just volonteers.

But it is not allowed that children can play with your phone(s) and computer(s) to prevent such drama's - also with other private information. They should have their own tools.

If they are not in trash on the Library-page anymore, they can't be recovered (or never have been there because they were not backupped really). Also check the trash in any other gallery.

See restoring

Filerecovery apps like "Disk Digger" seldom seem to be successfull, but of course you may try.

I am sorry to tell this, but it is the same problem everywhere since smartphones are around.

PS: this forum is public, so please remove the mailadress to prevent nasty spamming in addition.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: How do i set a downloaded picture as wallpaper

How do I set a download picture to my wallpaper

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Question: Back-up on Google Photos not functioning properly

Hi, I'm using a Nokia 8.1, recently updated to Android 11. Google Photos is my go-to app for backup …

Hi,

I'm using a Nokia 8.1, recently updated to Android 11.

Google Photos is my go-to app for backup of my photos. I've set it to backup my photos on mobile data with no daily limit.

For the last 1 month or so, the app is not properly backing-up any new photos. Any new photos taken show up in the "backing-up now" section, but it does not follow through. Even when connected to WiFi, it does not upload them. When I manually select the photos and click on the upload button, it says "will be uploaded when connected to WiFi\

Answer:

Hi, Akash Tripathi

Welcome to Google Photos Community Support Forum & thanks for your query.

Sorry to note you are facing a problem in backing up the pics.

As a first step, can you please evaluate the download & upload speeds on your phone?

Further, please try to reinstall the app through the following steps.

On your Android phone, open the Settings.
Tap Apps and notifications.
Tap Show all apps.
Tap Google Photos.
Tap Storage and cache.
Tap Clear storage.
Next, uninstall the Google Photos app.
Power off the phone & then restart.
Install the latest version of the Google Photos app through the Play Store.

Log into your profile & see whether that helps to overcome the current problem.

Then, there are some more settings that we overlook usually.

Limit over the use of mobile data in the settings of the phone
Allow photos app to use the data in the background.
Further, you may not be roaming. But still, enable the use of data while foaming. Recently, I have noted, even when I am in my home region, the phone may switch over to roaming even in the home circle.
Please select private DNS provider as dns.google in the network settings. Since you have Android 11, selecting a DNS provide is possible.
Disable any battery saver or super battery saver mode
Disable any data saver mode.

Please revert if you continue to face problems.

Answer:

Hi, thanks for your reply.

I tried everything you've told, except for uninstalling Photos (because Photos is a pre-loaded app in this phone). Instead I uninstalled all updates to the app and installed them back after restarting.

The problem is still there. The same.

Now it is stuck on this step (screenshot attached) and not showing even people or albums or shared photos. No favourites, no archive, nothing.

And it's the same even when connected to WiFi.

(All my photos are still there when I open Photos on the web. It's just this app that is not functioning properly.)

Answer:

Sorry, I didn't mention this earlier. Internet speed are good with peak speeds of 1 MBps upload and 3-4 MBps download.

Also I have also updated all apps on this phone just in case that matters.

Is this a frequent issue with Android 11 and Google Photos?

Answer:

Hi, Akash Tripathi

Thanks for your reply

Thanks for your reply.

In my opinion, 1 MBPS upload speed is too small.
My 4G LTE network offers me a download speed of 49 MBPS & an upload speed of 9 MBPS.

Also, you need to check the consistency of the signal. If that is wavering, the average speed will be much less.
Further, the bandwidth available to Google photos can get throttled if too many apps are running in the background.

Answer:

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Question: photo View error code 400 roku

Been working just fine all of a sudden

Hello again Greg,

Duplicate question at https://support.google.com/photos/thread/524512

Roku uses the deprecated Picasa API which is currently under extension until March 15th

See https://developers.google.com/picasa-web/docs/3.0/deprecation#extension

Apparently there is an issue with migration to the new Google Photos API

See https://github.com/chtaylo2/Roku-GooglePhotos/issues

Regards,

Peter

Answer:

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Question: Hi Can I change the shipping address and add text for Mother's Day?

I ordered one photo book with 100 pages for Mother's Day, but I forgot to write a note. Also I need …

I ordered one photo book with 100 pages for Mother's Day, but I forgot to write a note. Also I need to change the shipping address.

Please me know if I can and how.

Thank you

Gazelle Zonooz

Answer:

Hi Gazelle,

I recommend that you report the issue to Google as this help page explains under "Report a damaged photo book" https://support.google.com/photos/answer/7378812?co=GENIE.Platform%3DAndroid&oco=1 Or use this contact form https://support.google.com/photos/gethelp

If you subscribe to Google One there are additional contact options here https://one.google.com/support

Thank you so much for your help, but I'm confused, how can I report damage photo book when I haven't got it yet???

Please explain how I can fix the problem as soon as I can before Mother's Day.

Just want to change the shipping address. That's it .

Thank you in advance

Gazelle Zonooz

Answer:

Although the support option recommended here https://support.google.com/photos/thread/108445682/hi-can-i-change-the-shipping-address-and-add-text-for-mother%E2%80%99s-day?hl=en&msgid=108446794 mentions damaged photo books, it may be used to report any issues related to photo book orders such as an incorrect shipping address. Therefore, I suggest that you contact the Google Photos support team as explained there.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

Do you mean you can't find the Contact support here option under Library > Print store

in the Google Photos app?

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

Although the support option recommended here https://support.google.com/photos/thread/108445682/hi-can-i-change-the-shipping-address-and-add-text-for-mother%E2%80%99s-day?hl=en&msgid=108446794 mentions damaged photo books, it may be used to report any issues related to photo book orders such as an incorrect shipping address. Therefore, I suggest that you contact the Google Photos support team as explained there.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: How do I recover my photos from an old device

Accidentally reset my old phone need to recover my old photos

Hi Cliff,

If the photos are not here https://photos.google.com (be sure to sign in with all your Google accounts if you have more than one) nothing can unfortunately be done to recover them. Sorry.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: I want to restore my 3 year ago delete photo

I want to restore my 3 year ago delete photo

Hi,

If you have a question about recovering deleted photos/videos on Google Photos :

Please check in the Google Photos trash, maybe there are the photos/videos you are looking for. (Open Google Photos --> Trash)

If the photos/videos are permanently deleted, I think you cannot restore them.

Please see this article: https://support.google.com/photos/answer/6128858

Regards,

Answer:

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Question: How to recover Permenately google photos deleted

How to recover Permentaly google photos deleted

Hi,

If you have a question about recovering deleted photos/videos on Google Photos :

Please check in the Google Photos trash, maybe there are the photos/videos you are looking for. (Open Google Photos --> Trash)

If the photos/videos are permanently deleted, I think you cannot restore them.

Please see this article: https://support.google.com/photos/answer/6128858

Regards,

Answer:

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Question: Trying to find a photo, accidentally deleted

Trying to find a photo but it is deleted by accident

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Question: When someone makes a Facebook live video how can you find out the location of the video

How do you find out the location of a Facebook live video

Hi Zoey Lynn,

I'm sorry but as this is a forum just for answering questions about Google Photos we're unable to answer your question. You'd be better off finding a Facebook forum as they'll be able to give you a better answer than we can.

Good luck.

Answer:

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Question: Issues with Google Photos in Pixel 4a

I have bought a Pixel 4a phone in 2020 December which claimed unlimited photos back up. But just aft…

I have bought a Pixel 4a phone in 2020 December which claimed unlimited photos back up. But just after 4 months it is saying no storage left and asking to buy storage. I can give any details of you want. I want this issue to be resolved as soon as possible as I am getting more and more photos added to this phone.

Answer:

Hello Guru Lava Kumar Chinthakunta,

Pixel 3a upwards qualify for free unlimited storage if photos are backed up at HIGH QUALITY

Original uploads are not included and will use storage.

You can go to https://photos.google.com/settings and use Recover storage to reduce to zero, or subscribe to Google One to keep using Original uploads.

Regards,

Peter

Answer:

Hello Guru Lava Kumar Chinthakunta,

Pixel 3a upwards qualify for free unlimited storage if photos are backed up at HIGH QUALITY

Original uploads are not included and will use storage.

You can go to https://photos.google.com/settings and use Recover storage to reduce to zero, or subscribe to Google One to keep using Original uploads.

Regards,

Peter

Answer:

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Question: Can we restore permanently deleted (deleted from trash too) photos from google photos?

I have tried many recovery apps but none of them worked.

Hi praveena naidu,

Once your photos have been permanently deleted then you won't be able to get them back from Google Photos, first you'll need to check to see if they're still in your bin. You can find out how to do this by following the instructions at this link here.

There are apps that you can use on Android that may be able to restore deleted files, if you click this link here it'll take you a Play Store search for restoring deleted photos, you'll be able can find the highest rated apps to see if they help.

As a final attempt to get them back, you could follow these instructions and contact the Google Drive Team:

https://www.google.com/appserve/mkt/p/AFnwnKUsl-F_t0TUyIXrkfObI--uJtlfnEqPpLbeAP2-6U45llAcvRDGpWldi39hQWLt01HdYzieEvV2WG2_dY6lzxpovqAlFkWYvfVa_x0mC8kDUnz7r2AGs_-A5J1fULgzXWGY2iheDap39g

I hope you manage to find your photos, good luck.

Answer:

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Question: I want the option in videos that nest button & pause button and back button.. 🙏🙏please

I want button option

Hi, Well Wisher 6556

Welcome to Google Photos Community Support Forum & thanks for your query.

These options are very much there in the video player.

To make those visible, please tap the video once.

Answer:

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Question: Lost my files stored in file locker app provided by google play store.kindly help me to restore same

Ghhh

Hi, Vijender Singh 5330

Welcome to Google Photos Community Support Forum & thanks for your query.

However, regretfully, your query is not related to any feature in the Google Photos app.

I suggest, you please contact the developer of the file locker app.

Answer:

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Question: I am not able to use my photos as whatsapp profile photo directly?

My google photos is not showing the option of USE AS .. AS A RESULT I am not able to update my Whats…

Hello Rajesh

Selecting photos from WhatsApp has recently changed.

When you select Gallery, there is now also 3 dot option at the top right and if you tap the 3 dots you get the option to select

Photos which allows access to web copies and albums.

Regards,

Peter

Answer:

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Question: Can we get deleted photo from 2018 to 2020

Can we recover photo from 2018 to 2020

Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.

Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(

Answer:

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Question: Could anyone tell me how I could add the date/location on the photos?

How do can you add date/location to photos instead of putting it on every photo, as when you can see…

How do can you add date/location to photos instead of putting it on every photo, as when you can see when and wheres it's at when open photo. I want to be able to print of photos with it on

Answer:

Hi, Patsy Pickering

Welcome to Google Photos Community Support Forum & thanks for your query.

However, though updating the date & place is possible on Android phone also, that becomes too cumbersome?
Can you please use a desktop to do so?
Please confirm.

Answer:

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Question: Migrating ~20,000 photos (300GB) from one account to another ... near impossible to retain all data

My family have various GSuite and GBusiness (Pre-workspace era) accounts, and with new Workspace fea…

My family have various GSuite and GBusiness (Pre-workspace era) accounts, and with new Workspace features and functionality, it's worth while migrating these accounts into a new single workspace.

So the idea was, do a data migration, then find a way to sync Photos into the new accounts however this has been 100% a nightmare without losing a lot of data, info or albums.

Prerequisites:

I'll be deleting the older accounts once migration is complete
I want to keep meta data of location, dates and time etc.
I want to keep albums (100+)
I want to keep shared users for those albums (Took a while to set these up over the last 5 years)
The data in my Photos is ~28GB, in physical files that's about 300GB for about 20,000 images and videos.
Photos is free and therefore has no support, no other department, not even workspace, can handle it

What I've tried based on Googles advice

Added a partner account and then selected to SAVE in the new account, the issue with this is that it still depends on the original account, if that is deleted the data vanishes because it doesn't transfer the pictures into the new account storage, just shares and caches.
Downloading from Takeout, this seems to strip down the data and the meta comes down as JSON, however when importing the data back into the new account there is no way to add the meta back and therefore I lose all the shared to, locations, date and time and I ended up scrambling a lot of pictures, also there's a lot of upload restrictions for 300gb and I saw that almost 100gb went straight to my storage consumption and not into the photos consumption so I stopped at around 110GB.
The Backup & Sync app doesn't allow me to Pull images or Push images back into Photos, it only works if you originally use the Photos library app on Mac (not sure what the windows equivalent is), spent a whole day trying to get this to work but at no time could I pull or push images.
Third party apps, there's a lot of restrictions placed on the endpoints so this means, you can see the images and albums, but when syncing into the new system, you cannot add the albums back, because you can Read sub-folders (Photos being primary folder) but you cannot write sub-folders therefore you have yo manually create albums, dates and locations in Photos and manually import each and every single one. This was difficult to test and I gave up after half a day.
API's and doing it myself, same as 4 except unless you pay you also get rate limits and the support is not available for trial accounts or accounts with discounts, so cloud platform is a no. go for the first 30-91 days. (Don't take the 91 day trial with the credit, support is around $100 for 4hrs for developers)
A few other methods that seemed half backed, including Github apps which require full authorisation and that's pretty dangerous.

My current situation:

I have spent 5 days trying to migrate 1 photos accounts with 300GB of data
As I tried the partner sync, I now have 20,000 images stuck on the new account that I cannot remove, Google said that it could take a few days to unsync these images and deleting them does not remove them.
I have manually downloaded the almost 300GB photos data dump, haven bypassed Googles download limit that requires me to log in every hour otherwise the downloads will stop, and I have no way of dynamically syncing photos back into the new Photos account.
Another things I have discovered is that there is no way to bulk delete 20,000 shared images from the new account, if I select more than 200 nothing happens, if I select 25 is seems to delete maybe 12 of them.

Anyone with experience who successfully completed this process without losing 50% of the data they wanna keep? Anyone know how I can purge the partner data from the new account after disconnecting partner? I click delete and nothing happens, checking the Android logs as I select delete, seems like I'm being blocked from deleting.

This has by far been the worst experience I have ever had with Google. If you beg for support at all, you are simply told "Google Photos is a free product out with the core services, there is no support team".

I officially request that someone ask if a developer could perform a data migration, when asked, there is no response.

Answer:

@Place

Ugly to read, but almost nobody here (private volonteers) can have equivalent experiences with such bulk datatransfers.

I only can correct about Take-out: as far as the files present at Google have normal metadata because it are original camera images and no "downloads" from social media or other inferior sources, that metadata is kept in the files, so the additional json-files have no value.

Only in the exceptional case that descriptions were typed within Google Photos, these texts can not be found back in the files as standard captions, but in these json's only.

I do think that Take-out still is the best method because you can select per year now - together with some albums from the same year.

After reorganising the downloads and deleting all duplicates and jsons, you can upload per folder straight in new albums at photos.google.com to avoid all complications with the ugly Backup & Sync app. That's much less work then trusting automatics and then being confronted with its defects.

Can't add much more except that 300 Gb for 20.000 files is strange. Normal jpg-camera files would take 100 GB. So I am afraid that it are raw-files or there are a lot fat videos included.

Answer:

@rinus Thanks for the reply, I was just looking more into exif github projects that seek to merge the content back into the imagery, this may be a time consuming but perhaps the best option. I'm not sure how it reacts with the albums yet as I'm still waiting on the data to finish downloading. I'll try and add more data here when I've tested this out more.

Regarding the Takeout structure, it does add the json meta, however I have discovered several albums that contain only json and others with only images so definitely should be noted that grooming needs to happen before doing any uploads.

Next challenge after cleaning and grooming, how to import or upload them into the new account on bulk.

Answer:

The complaints about incomplete downloads from Take-outs can't be understood unless due to selecting to the 2 GB zip-size which may cause break-ups - especially if big videos are involved.

Very hard to test for us and if we can't verify ourselves, we can't escalate towards Google either because the technical circumstances are unclear.

But you seem to be technically advanced enough to find-out yourself :-)

I can add no more.

Best

PS: albums shared by others are not downloaded via Take-out. And albums shared by you can be downloaded incomplete if picture by others were added.

Answer:

PPS: Takeout structure

Photos uploaded to Google Photos using Original size are downloaded at Original size with Exif untouched.

Changes made in Google Photos are included in the json file, but do not modify the uploaded photo.

Albums are not downloaded as one entity, they can be spread over many zips so need to be extracted into one directory where the albums are automatically reconstructed with 1 jpg + 1 json for each photo

Videos are not broken up, even if 2GB selected. The zip will be the size of the video.

Answer:

Thanks Peter for correcting me.

PS: also High quality uploads will deliver high quality downloads (smaller files) with all (or most) exif untouched.

Answer:

Good evening everyone, thanks for the info, extremely helpful.

I found out the hard way that 2gb is NOT an option!!

I went with the 10GB option as it seemed a decent size but others recommended 50gb but I had issues with Chrome playing nice.

The issue I had was of course merging everything back into albums and sorting it properly once I had downloaded the data. (Pro tip, calculate the downloaded size then triple it, that's the space you need on your machine.)

The second issue I have faced is merging the json with the image and videos, that was a proper pain in the butt!

I downloaded and modified the google-photos-exif project as the issue here is that I want to retain the folder structures and the project requires 1 single folder that contains everything.

The other issue is naming, it's pretty difficult to do dynamically as the requirement is something like this:

Folder:

Vietname, Nov, 2019

Processing code:

yarn start --inputDir GOOGLE_IN/Vietnam\\,\\ Nov\\,\\ 2019 --outputDir GOOGLE_OUT/Vietnam\\,\\ Nov\\,\\ 2019 --errorDir ERRORS

Gotta \\ spaces and characters otherwise you won't be able to merge the json at all. As this is all based on folders as well, and I have something like 200 folders, it took some doing to merge the json with the imagery and videos.

It's taking a super amount of time to get to this stage, now the issue I'm having is storage size.

In my original account (GSUITE) my storage usage is 33gb for 20,000 images and videos in original quality.

In my new account (Workspace) my storage is immediately affected at Original and thus is 288gb.

I tried moving to high quality, it was about 6,000 images in the sample upload and was sitting at around 16gb. So calculating that out it's way too high for some reason, I tried directly into photos via the web, and in the Backup and sync app.

I suspect that it's changes in the T & C somewhere and mis-documented guidelines as when I check the mobile app, it tells me that at original quality. I get 130gb free before it touches my storage meaning it should be 158gb and not 288gb.

For now I'll leave it, try again tomorrow and maybe update more details here for others going through the pains of migrating.

This has not been easy!!

Thanks again.

P.S. If there's any demand for this, I can work out an opensource end-2-end solution.

Answer:

Quick update.

I managed to sync all 60,000 items into Photos now, the reason it's so many is because of duplication. When uploading, you NEED to do it through the Backup and sync app, OR through the mobile app otherwise it will count towards your data however doing this means you have the same image in say the year 2020, but in 2 different albums if you shared it as well.

I'm using DupeGuru with customisation on the filtering to adjust for variable number of copies. The main issue is that when I check the photo role, a lot of photos don't have the meta data day and month, because it was wrapped in the year folder which only has the year, in theory removing duplicates in the year folder will resolve this issue.

The downside to all of this is that while these are in albums in Backup and Sync app, photos doesn't recognise them and everything is just in a timeline.

I'm hoping to get past this stage and work on utilising the Photos API to create albums for me based on the list of albums and photos in the Backup and sync folder.

Fingers crossed!!

Answer:

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Question: How can back up whatsaap sender photos

Backup photos

====================End Question=====================

Question: Keep getting notices that 2000 pics cant be loaded to the cloud! How do i know which ones they are?

Trying to find & not lose! Phone & card full!!

Hello Jim,

Welcome to the Google Photos Help Community.

Just to let you know that photos and videos that aren't backed up will have this cloud icon

or circular-arrow icon based on the version of Google Photos App on your phone.

Meanwhile, could you please let me know if you're facing issue while adding photos to album? If yes, let me know the number of photos that you're trying to add it to the album?

Meanwhile, just to let you know that you can add/move 500 photos at a time, and the maximum album limit is 2000 photos. So that shouldn't be the problem. However, could you please check the photos files size and file type?

Just to let you know that your files won't be backed up if:

Photos larger than 75 MB or 100MP
Photos: .jpg, .png, .webp and some RAW files.

Keep me posted.

Best,

Sonya

Answer:

====================End Question=====================

Question: Recovery deleted photo

I have delete d my photo from iternal memories or gallery, how recovery my photo

Hi, Nabin Roy

Welcome to Google Photos Community Support Forum & thanks for your query.

When we delete something from the phone, the sync action in the app removes it from the cloud also. The same action happens when we delete something in Google Photos, the app removes the matching content from the phone too.

Nevertheless, any deleted picture is retained in the bin for sixty days.

If your delete action is recent, you will find all the items in the bin. The bin icon becomes visible in the library view. Tap that & recover everything available in the bin.

However, if your delete action has already crossed sixty days, or you have emptied the bin inadvertently, there is no way to recover anything through Google Photos.

However, if you are using an Android device, then you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps;

and run a scan for anything to recover.

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Question: I want to restore my three years ago delete photos

I want to restore my three years ago delete photos

Hi, Tara sunder Fangna

Welcome to Google Photos Community Support Forum & thanks for your query.

Did you delete the pics three years ago? Then there is no chance of recovery.

However, if you have deleted the pics clicked three years ago recently, then, you will find all the items in the bin. The bin icon becomes visible in the library view. Tap that & recover everything available in the bin.

However, if your delete action has already crossed sixty days, or you have emptied the bin inadvertently, there is no way to recover anything through Google Photos.

However, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps;

and run a scan for anything to recover.

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Question: Can i get permanently deleted videos from trash

I have to recover my permanently deleted videos

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Question: I cant find my backup photos anywhere

I tried to backup photos I checked every single folder

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Question: How do my back photos

Deleted photos

Hi there,

Please see this link on how to back up your photos.

https://support.google.com/photos/answer/6193313?hl=en-GB&ref_topic=6156061

If you have any other questions from there please post back and let me know.

Nikki

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Question: I get error loading clip once I try to edit a movie clip from videos which I selected from my google

Am not able to edit a movie clip, It tells me "error loading clip"

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Question: There is no sound in video

There is no audio in the video.

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Question: Share PDF & downloads

Photo downloaded to drive. How to share it via text msg....??

Hi, annemarie boettcher

Welcome to Google Photos Community Support Forum & thanks for your query.

However, can you please clarify whether do you want to use the Google Photos app to attach a picture on Google Drive to the text message? Or, some other means?

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Question: Since I started using google photos, I can no longer copy and paste my photos. How do I copy and pa?

I can not copy and paste my photos after installing google photos. How do I copy and paste?

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Question: How to delete display board

Whenever I am trying to delete display board. Photo already deleted from file display bord (Find pho…

Hi, Sajal Sarangi

Welcome to Google Photos Community Support Forum & thanks for your query.

To understand what do you mean exactly by the display board, can you please share some screenshots?

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Question: error code 400

So I've been using photo viewer on my roku pretty much since it came out all of a sudden its giving …

So I've been using photo viewer on my roku pretty much since it came out all of a sudden its giving me error code 400 I already uninstalled it from my roku I already unlinked all my accounts I redownloaded it to my roku I re linked all my accounts I've gone on the Internet I've got on the Web I've gone on my phone it all keeps coming back error code 400

Answer:

Hello again Greg,

Duplicate question at https://support.google.com/photos/thread/524512

Roku uses the deprecated Picasa API which is currently under extension until March 15th

See https://developers.google.com/picasa-web/docs/3.0/deprecation#extension

Apparently there is an issue with migration to the new Google Photos API

See https://github.com/chtaylo2/Roku-GooglePhotos/issues

Regards,

Peter

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Question: Shared Album Problem

Hi my girlfriend and I created a shared album and I accidentally saved the photos she uploaded to th…

Hi my girlfriend and I created a shared album and I accidentally saved the photos she uploaded to the album into my own library. Is there a way I can remove these photos from my library without removing them from the shared album as well? Whenever I select to delete the photos from my library a message comes saying "Remove from Google Account, Google Drive, synced devices and places where it's shared?"

Answer:

Hi Kevin,

Welcome to the Google Photos Product Help Forum!

I don't blame you for being cautious based on that message!

However, if you added the image to your Library with the "Add to library" (cloud with down arrow) the one in your "Photos" library is actually your own copy.

To exercise an abundance of caution, try deleting a test image of the group from "Photos" then see if the deleted image still shows in https://photos.google.com/u/0/sharing (it should). If not, recover it from https://photos.google.com/u/0/trash and let me know.

Best regards, Dougsap (volunteer Google Photos user)

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Question: recover permanently deleted photos from bin of google photos

recover permanently deleted photos from bin of google photos please help me to restore I mistakly de…

recover permanently deleted photos from bin of google photos please help me to restore I mistakly delete my bin photos of google photos, please recover photos otherwise it's spoil my whole life

Answer:

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Question: Need to unlock LGcricket phone

Trying to unlock phone

Hi, Joyce Williamson

Welcome to Google Photos Community Support Forum & thanks for your query.

However, regretfully, your query is not related to any feature in the Google Photos app.

I suggest, you please look into the documentation provided by your phone's manufacturer.

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Question: I'm trying to add a photo from google photos to my signature line in yahoo mail.

I'm trying to add a photo to my signature line in yahoo mail. I have copied the link from Google pho…

I'm trying to add a photo to my signature line in yahoo mail. I have copied the link from Google photos, but it just shows the link in my address line, it does not show the photo.

Answer:

Hi Nancy,

Welcome to the Google Photos Product Help Forum!

Google Photos is not really an image hosting site for websites (like Imgur or photobucket). Although you might be able to trick it to work for the short term, I believe, until/unless there are future changes in the charter and architecture for Google Photos you will be fighting a losing battle.

Here is what I believe is an easy workaround. I just tested it with a Yahoo email account:

Video : How to add an image or logo in Yahoo Mail Signature

The trick is (and there are probably multiple ways to do this but this is documented):

using http://tinypic.com/ to create a small photo, and then
Copying the Image (not the URL) in tinypic.com, and then
Pasting the image into the Yahoo email signature.

Good luck!

Dougsap (volunteer Google Photo user)

Answer:

Nancy,

P.S., I should mention that I tested this via the website not on a mobile device. If you have problems on your phone you might try a computer.

Best regards, Dougsap

Answer:

Hi there! you can add another image on your photo or text in this desktop program using a third-party tool namely "Apowersoft Watermark Remover". It has self-explanatory features that you can navigate even though you are just a beginner.

Answer:

Hi Nancy,

Welcome to the Google Photos Product Help Forum!

Here is what I believe is an easy workaround. I just tested it with a Yahoo email account:

Video : How to add an image or logo in Yahoo Mail Signature

The trick is (and there are probably multiple ways to do this but this is documented):

using http://tinypic.com/ to create a small photo, and then
Copying the Image (not the URL) in tinypic.com, and then
Pasting the image into the Yahoo email signature.

Good luck!

Dougsap (volunteer Google Photo user)

Answer:

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Question: How do unpost photos

Unpost pics

Hi, Lisa Smith 9407

Welcome to Google Photos Community Support Forum & thanks for your query.

However, your query is unclear.

From where do you wish to un-post the photos?

Can you please clarify?

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Google photo QA

Tuesday, March 22, 2022

No sound movie ehat can i fi

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