Google photo QA: My videos are not backing up and my phone storage is maxed out. Anyone else had this issue?

Question: My videos are not backing up and my phone storage is maxed out. Anyone else had this issue?

Uninstalled and re installed the app, turned on back up and sync. Only pictures are backing up

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Question: Retiring Picasa was bad news. Picasa was excellent software. We don't all have good upload speeds.

I am limited to ADSL internet here in rural Australia. Uploading many large files to the Cloud is no…

I am limited to ADSL internet here in rural Australia. Uploading many large files to the Cloud is not really an option - it takes forever:

Ping 24ms

DOWNLOAD 4.56Mbps

UPLOAD 0.93Mbps

... so you can see, it is never really going to happen for someone who takes more than a few photos.

Picasa was excellent, and I still run an old version under Linux.

I hope you will reconsider your decision to retire Picasa as a local appplication. It would be nice to work seamlessly in the Cloud, but it is just not going to happen here.

Answer:

John,

"I hope you will reconsider your decision to retire Picasa as a local appplication."

Picasa 3 is not retired as a local application, it's only retired as an uploader to Google Photos. If you have limited bandwidth I recommend to use Picasa to export photos with less pixels and maybe a bit higher compression like quality 85, and upload the exported files manually like explained here.

Answer:

John,

"I hope you will reconsider your decision to retire Picasa as a local appplication."

Answer:

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Question: Files you moved to the Trash but haven't been permanently deleted

Files you moved to the Trash but haven't been permanently deleted

Hi, Mahesh Dafada

Thanks for your query.

The files remain in the trash for sixty days. That's a safety margin against any inadvertent delete action.

Are you facing some problem in working of the Google Photos app because of that?

Answer:

Hi, Mahesh Dafada

Thanks for your query.

The files remain in the trash for sixty days. That's a safety margin against any inadvertent delete action.

Are you facing some problem in working of the Google Photos app because of that?

Answer:

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Question: How many photos can you selected ✔ at the same time?

I'm interested in how many photos can be selected at the same time in order to: • move to the archiv…

I'm interested in how many photos can be selected at the same time in order to:

• move to the archive

• delete

• put in an album?

That is, I want to know how many total photos I can select for mass action. There used to be 500 photos, but I remember that the number increased, although I don't know to what number the volume increases?

Answer:

Hello Andrew,

The most I have selected and moved to an album is just over 10,000

Why not just try,

Regards,

Peter

Answer:

Ok, thanks for your answer, Peter.

But I know that at the same time I can add 10,000 to the share album, and another 10,000 can be added by other members, and a maximum of 20,000.

▶ But I'm wondering how many photos can be selected for deletion from the library in trash, and also for sending to the archive.

This is exactly what I need to know

Answer:

Just checked my notes, I selected 10,128 to Add to album, add to archive, and delete. Also downloaded the album without any problems 18.5GB

Answer:

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Question: How to I restored photos and videos from 5 years aback

Hi, Kim Dnns

Welcome to Google Photos Community Support Forum & thanks for your query.

The pics may have been captured five years back.

However, did you delete those recently?

Any deleted picture is retained in the bin for sixty days.

If your delete action is recent, you will find all the items in the bin. The bin icon becomes visible in the library view. Tap that & recover everything available in the bin.

However, if your delete action has already crossed sixty days, or you have emptied the bin inadvertently, there is no way to recover anything through Google Photos.

Answer:

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Question: When photos are sent there's a message that appears couldn't transfer file, why am I seeing this

Getting sent photos to come through so I may view them

Hi, Jadonna Allen

Welcome to Google Photos Community Support Forum & thanks for your query.

However, can you please clarify through which route you are sending the photos?

Through an email?

Or some social media app?

Or through messaging in Google Photos app?

That will help to understand the exact problem.

Answer:

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Question: How to Download Photos to An External Device

I would like to download the photos in PHOTOS file to an external device such as an external hard dr…

Hi, Robert Franck

Thanks for your query.

Either, you can download photos one by one. Regrettably, there is no option to do so on a batch of photos.

Or, you can arrange for a bulk download by visiting the link https://takeout.google.com
Select the Google Photos app for data download.
Once the file is ready, you will get an email. Access that & unzip all the attachments on to the flash drive.

That will bring everything to the external drive.

Answer:

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Question: How to backup photos from Google photos to device storage

Bach up

Hi, Vishnu Radha

Welcome to Google Photos Community Support Forum & thanks for your query.

Either, you can download photos one by one. Regrettably, there is no option to do so on a batch of photos.

That will bring everything to your device.

Answer:

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Question: When was a picture on photos accessed last?

So, I had a bunch of personal photos uploaded on my google photos account, which was logged in on tw…

So, I had a bunch of personal photos uploaded on my google photos account, which was logged in on two other devices besides the one I use. One of these devices that I was still logged into was given to a friend of mine a long time ago (stupid of me, I know ugh), and he did access the photos app on my account, and I really need to know which photos did he look at.

I have signed out on all devices now, but it's been quite a while since I handed the Android device to him.

Is there a way I can find out which pictures he got to look at and when? Is there any way I can get access to raw logs?

Thank you very much.

Answer:

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Question: How does Back up & sync gives priority to a device when having two devices?

I own to android devices, a moto g6 and a pixel 4, moto was my previous device but since pixel camer…

I own to android devices, a moto g6 and a pixel 4, moto was my previous device but since pixel camera stoped working I decided to go back to moto, yesterday I've deleted photos I don't want anymore on the google photos app on the pixel, my question is, since the moto has different photos if I turn on back up & sync on it what will happen? There is a way to set the pixel as the master device and the moto as slave so when I activate back up & sync on the moto it takes all the files on the pixel backup without any overwrite or without deleting files also I don't want back up & sync to create one single mixture of files from both devices, do I have to log out on the moto so when I log in back again it only syncs to what's was stored on the back up created on the pixel? I prefer to avoid having to do factory reset

Answer:

Sorry Ramon,

Google Photos is Account centric, meaning that it will always backup all photos to the same account regardless of which device is used. Unless you use a different account for each device there is no way to achieve what you are asking for,

Regards,

Perer

Answer:

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Question: restore permanently deleted photos

i accidently erased for good a photo , need to recovered it , help assap

Hi, Sandrine Sleiman

Welcome to Google Photos Community Support Forum & thanks for your query.

Nevertheless, any deleted picture is retained in the bin for sixty days.

However, by the term permanently deleted, do you mean you emptied the bin also?

If not & If your delete action is recent, you will find all the items in the bin. The bin icon becomes visible in the library view. Tap that & recover everything available in the bin.

However, if your delete action has already crossed sixty days, or you have emptied the bin inadvertently, there is no way to recover anything through Google Photos.

Nevertheless, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps 

and run a scan for anything to recover.

Answer:

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Question: I ordered a photo book months ago and never received it. I paid $44.00 for it. What do I do?

Called Google and could not get through. I ordered a photo book months ago and paid $44.00 for it an…

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Question: Photos disappeared

Hi, I have a Google Pixel 3 and have created several photo albums on the Google photos app on the ph…

Hi, I have a Google Pixel 3 and have created several photo albums on the Google photos app on the phone. The phone backs up daily. When I go to my laptop and check the photos, some of the photos do not appear, despite being taken or added weeks and months ago. There doesn't appear to be any rhyme or reason for some photos to be there, but others not.

I have tried creating a new album on my phone with just the missing photos and I have just noticed that while they all appear in the album, on looking at the album homepage where all the albums and number of items in each album are listed, my new album is showing less items than it actually has! Plus the new album doesn't appear on the computer, even have backup and synching.

Can anyone help?

Thanks

Answer:

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Question: Don't want to update my photos. How can stop constantly getting requests to update

Stop update requests

Hi, John Vigliotta

Welcome to Google Photos Community Support Forum & thanks for your query.

However, its unlcear what update requests you are getting through the photos app?

Can you add the displayed text in your reply?

Nevertheless, if you can add a screenshot of the message then that would be much better.

Answer:

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Question: All my archive file save in screen shots, recent photo, camera photos what's up photo save in my d

All my screenshot, photos, and videos backup in my device'.

Hi, Mukund Khandelwal

Welcome to Google Photos Community Support Forum & thanks for your query.

By backup in my device do you mean bringing back all the content from Google Photos back to your device?

Answer:

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Question: Upload issue

Ever since the latest iOS app update (SEVERAL months ago), I've had trouble uploading photos to my a…

Ever since the latest iOS app update (SEVERAL months ago), I've had trouble uploading photos to my albums in Google Photos. After I select the photo(s) to be uploaded and which album to upload to, the app appears to go through the upload process. However, after the upload bar shows as 'finished' the app appears to 'hang' and I need to click the "X" in the top left corner. The photos then do not show up in the designated album unless I select them again, and reupload once more. It is frustrating to have to do this when uploading dozens at a time, and having to reselect and upload twice just to get them into the album. Is anyone else experiencing this situation? Is there a clear solution? I've tried deleting and reinstalling the app (clearing cache), and restating phone several times. No luck thus far.

I have chatted with Google Photos on Twitter and they can't find a solution. Am I just left waiting for an app update? Thanks in advance!

Answer:

@Claire

That's extremely frustrating, but first you should check in the general IPhone-settings for the Google Photos app if the app is allowed to work in background.

Secondly you should be aware that albumbuilding is a matter of being connected to good wifi, because these albums exist in the cloud only.

Third: I would try try other way around: open the album on the Library-page of the app and then choose "Add pictures" (you also can see then which pictures already were selected for that album, so don't deselect these).

Just guessing, but simple enough to try.

Goodnight from here.

Answer:

@Claire

That's extremely frustrating, but first you should check in the general IPhone-settings for the Google Photos app if the app is allowed to work in background.

Secondly you should be aware that albumbuilding is a matter of being connected to good wifi, because these albums exist in the cloud only.

Just guessing, but simple enough to try.

Goodnight from here.

Answer:

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Question: Video size

How do I resize a video so it's smaller to send via email

Hi, Kathy T 2049

Welcome to Google Photos Community Support Forum & thanks for your query.

The moment we select high-quality over original quality some size reduction happens automatically

To have some more size reduction, you can trim that by removing some frames from the start & end in the video editor available in the Google Photos app,

To do so,

Open the video.
The video will start playing instantly without showing controls. To make that visible, tap once & pause the video.
At the bottom, you will see an icon with three horizontal lines & sliders over that. Tap the icon & then that will show various choices to edit.
Here, at the bottom, you will notice a broad bar with two thick white lines at each end. That is the collection of all the individual frames in the video.
Tap any of the white lines & slide horizontally to deselect some frames from either end. Then save the trimmed copy.

However, if you do not wish to do trimming, then you may have to look for some proprietory apps to achieve the size reduction.

Answer:

Videos can't be sent by e-mail unless they are smaller then 25 MB and most are not.

And a bit of trimming will not help very much.

And downsizers (if you found any) will ruïne their quality.

So select the video in the Google Photos app and then hit the Share-icon (lying V) and then select Link at the bottom. Thereafter start a new mailmessage and paste the link in the text area by holding your finertip pressed there for a while and then choose Paste.

Also tell the receiver that they should not be afraid that the video is shown in Google Photos and that they don't need an account for viewing and that they simply can download the video to their computer via the 3 dots.

Good luck

PS: you also can use Wetransfer, but then the receiver needs to unzip and many don't know how to do that.

Answer:

Videos can't be sent by e-mail unless they are smaller then 25 MB and most are not.

And a bit of trimming will not help very much.

And downsizers (if you found any) will ruïne their quality.

Good luck

PS: you also can use Wetransfer, but then the receiver needs to unzip and many don't know how to do that.

Answer:

Hi, Kathy T 2049

Welcome to Google Photos Community Support Forum & thanks for your query.

The moment we select high-quality over original quality some size reduction happens automatically

To have some more size reduction, you can trim that by removing some frames from the start & end in the video editor available in the Google Photos app,

To do so,

Open the video.
The video will start playing instantly without showing controls. To make that visible, tap once & pause the video.
At the bottom, you will see an icon with three horizontal lines & sliders over that. Tap the icon & then that will show various choices to edit.
Here, at the bottom, you will notice a broad bar with two thick white lines at each end. That is the collection of all the individual frames in the video.
Tap any of the white lines & slide horizontally to deselect some frames from either end. Then save the trimmed copy.

However, if you do not wish to do trimming, then you may have to look for some proprietory apps to achieve the size reduction.

Answer:

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Question: I accidentally deleted photos from Google photos bin. I need to recover them. Please help.

I accidentally deleted photos from Google photos bin. Need to recover them ASAP . Tried Google drive…

If you are not the Original Poster, please DO NOT add you problem/issue to this thread as it will NOT get you an answer. Please create your own thread , in the proper Product Forum, concerning your problem/issue.ThisThis will enable us to give personalized help concerning your problem.

Now- with that out of the way let's deal with Chaitanya Shinde's post in Google Photos.

Please note that, due to a variety of reasons, not all files can be recovered - but you can try!

1. Items deleted from your photos.google.com are stored in trash for 60 days and then are Auto-Deleted from trash and can not be recovered.

2. Items deleted manually from photos.google.com/trash can not be recovered.

3. Items deleted from your YouTube Channel can not be recovered.

4. Items deleted from your Gmail are stored in trash for 30 days and then are Auto-Deleted from trash and can not be recovered.

5. Items manually deleted from Gmail trash can not be recovered.

6. Items deleted from your Google Drive will be stored in Drive Trash for 30 days and then be Auto-Deleted from Trash and can not be recovered.

1).If you are using a regular personal account

You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:

https://support.google.com/drive/thread/5032072?hl=en#contact=1

2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.

If the answer is helpful, please click "Recommend" to help other users of the community.

Answer:

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Question: How to unhinde people? Ifi had hide someone??

I want to unhide one person as I had hided his profile in people nd pet

Hi, Aparaajit Naveen

Welcome to Google Photos Community Support Forum & thanks for your query.

I understand your query is related to unhiding a person in people view.
To do that, please follow these steps.

Tap the "view all" option in the people view,
Tap the three dots to reveal the option "hide and show". Tap on that.
Then the app will display the hidden persons with a symbol of an eye with a slanted line across that. Tap that & unhide that person.

Once done, the photos grouped against that person will become visible in the people view.

Answer:

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Question: I have some pictures in my album of not the same person. How do I change?

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Question: Memory photos blank

Photos showing in memories are blank. Why is this? Only stated happening this week.

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Question: Hoe to recover permanently deleted photos

approximately 2 weeks ago i permanently deleted many photos

Emanuel, Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.

Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(

Answer:

The stay in the phone but do not leave the phone there is a way you can get them because I have done it before did I just have a different phone so I don't know how to do it with this I do know the photos don't never leave phone

Answer:

Answer:

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Question: How i do backup my photos?

Only wants backup my photos

Hi Surajul,

these instructions explain how to back up your photos with Google Photos https://support.google.com/photos/answer/6193313?co=GENIE.Platform%3DAndroid&oco=1

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: Bug: Google Photos "share by link" functionality

Bug report: Google photos "share by link" results in a 404 if link is followed by me, the owner of t…

Bug report:

Google photos "share by link" results in a 404 if link is followed by me, the owner of the shared album, and results in a redirection to the Google Photos landing page if someone else follows the link.

Frequency: Once

Occurs with one particular link, a second test album was created and the share link is correct.

Faulty link available on request from Google support engineers as it contains personal photos.

Answer:

Sorry, Google Photos do not provide any user support, if you have a Google One account you have 24/7 support.

All I can suggest is that you turn off sharing for that album, then try again as a new shared album, Peter

Answer:

Hi,

Thanks for the info. I'm not looking for support per-se but just looking for somewhere to file a bug report.

Any ideas?

Regards

Answer:

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Question: Trying to find out where do I put my replacement phone number.

Put a backup phone number on my Google account.

Hi, Louanna Prince

Welcome to Google Photos Community Support Forum & thanks for your query.

The query is not realated to any feature in Google Photos.

Nevertheless, to update your account related information, please visit the link https://myaccount.google.com/security

Answer:

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Question: Part of photo/ pixels missing on saved photos on the Google Photos app

I was going through old photos on my Google Photos App (on web) and noticed that some photos had pix…

I was going through old photos on my Google Photos App (on web) and noticed that some photos had pixels missing. For example one photo I have with my cousin, there is a patch of skin greyed out due to missing pixels. I know the original does not have this. I also noticed on another photo where a weird patch of pixels were all black as well. I tried refreshing and checked on mobile but this is a consistent issue on the same photos

Answer:

@ katherinewo

Corrupt photos can happen everywhere I guess, also on Google Photos. That's why we need a backup.

Do you have copies of these photos elsewhere? That's the only real safety against loss.

Answer:

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Question: I want to transfer photos from "Lightroom" to San Disk.

I edited several photos in Lightroom. Now I want to put them on a San Disk to share with others. I c…

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Question: Need to delete download: "spendthrift"

Delete download "spendthrift": unable

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Question: How can I forbid unknown people from adding me to shared albums?

Recently I've started receiving spam through some random photo being shared with me by random differ…

Recently I've started receiving spam through some random photo being shared with me by random different people in Google photos. Blocking particular person won't help because it comes from different emails. What could help is to have some setting which would forbid adding me to any albums for people who I don't know (for example who are not in my contact list or who I haven't ever interacted with). Is there a setting like that? If not, are there plans to introduce a setting like that which could protect Google photos users from spam?

Answer:

Hi, Alena Levina

Welcome to Google Photos Community Support Forum & thanks for your query.

There is no setting to stop spamming.

If someone knows your email ID, spamming is inevitable.
However, you have the following options to stop that further as outlined in this helpdesk article.

Block & report someone in Google Photos

Once reported, the spammer may lose access to the Google account.

Answer:

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Question: How do I add soundtrack to slideshow

I'm trying to make a slideshow with a soundtrack from a video already in photos.

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Question: My phone app can't see my photos

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Question: Accidentally delet all photo want to resore

Accidentally delet photos permanently want to resore

Hi Rë Han,

If the deleted photos are still in the Google Photos Trash you might be able to restore them as explained in these instructions https://support.google.com/photos/answer/6128867?co=GENIE.Platform%3DAndroid&oco=1

Otherwise it’s not possible to recover photos permanently deleted from the Trash. However, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: Retrieve pictures deleted in Google drive trash

I'm trying to restore my pictures but I can't find them in Google trash

Hi, Patience Dube 1472

Welcome to Google Photos Community Support Forum & thanks for your query.

However can you please clarify the following?

Did you delete the photos which were stored as files on the Google Drive?

Or, did you delete those through the Google photos app or web program?

Answer:

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Question: New samsung s21 ultra. How do you stop the automatic slide show on the lock screen?

New samsung s21 ultra. How do you stop the automatic slide show on the lock screen?

Hi, jules dakota

Welcome to Google Photos Community Support Forum & thanks for your query.

However, your query is not related to any feature in the Google Photos app.

You should look into the documentation provided by your phone's manufacturer.

Answer:

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Question: Do I need a seperate email, address on iPad to stop personal syncing on to my work google photos

I have an iPhone and all my personal photos are syncing with my work google photos on my I pad. I ha…

I have an iPhone and all my personal photos are syncing with my work google photos on my I pad. I have tried turning of back up and sync on all accounts but they still appear. I did ask some one who said I had to delete my personal email of my iPad as it controls all counts but doing this means I loose every thing of the iPad and I can't do that. Please help

Answer:

Hello Helen,

The Google Photos app acts as a portal to view the Device copy AND the Google Photos 'backed up' copy. It does not store any photos.

Photos actually backed up to Google Photos can only be seen at the Google Photos Backup location - Tap here and sign in with your work account to see check.

Regards,

Peter

Answer:

Do you see them on photos.google.com when signed in with your work account?

Answer:

Then you have Backup switched on and your work email selected in the Backup and sync settings.

If you still have problems, delete both the Google Photos app and the Google Drive app (if installed) then take a test photo and check again.

Photos will only backup to the account selected in the settings Backup & sync - iOS

Answer:

I have deleted the google photo app from my phone but it is still happening. I can not delete google photos of my iPad as I need them for work. Hopefully there is an answer to my problem.

Answer:

I assume you don't have Google Drive installed. You will need to also delete Google Photos and Google Drive (if installed) from the iPad.

If you have iCloud enabled that will also effectively share all photos with both devices.

Answer:

Do you see them on photos.google.com when signed in with your work account?

Answer:

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Question: With no more google drive sync, how do I auto download photos to my PC?

I synced my google photos with google drive. Then used the 'backup and sync' tool to automatically d…

I synced my google photos with google drive. Then used the 'backup and sync' tool to automatically download photos I tool on my phone to my computer. On my computer I have Amazon photos that automatically uploads those photos to amazon cloud.

So I have two cloud copies of my photos and a copy on my computer. PERFECT! I was happy.

Now google is killing this. Very sad day

Is google going to release a new google photo windows tool that replaces the above drive functionality?

With no more google drive sync, how do I auto download photos to my PC??????

So so evil we are losing this.

Answer:

I'm in the same boat. Others have recommended that we leave feedback on photos.google.com asking for a local backup of Google Photos, so I just did that.

Answer:

@Sam

Sounds perfect indeed, but you have (had) 3 castles build on sand because everything is (was) syncing with everything and a safe backup should not sync - just increment.

Sofar Google did not announce a better solution to create such an incremental backup on disc, so we all have to wait until next Christmas.

But like Brendan you may ask for via feedback on https://photos.google.com under the 3 small lines.

For the moment I only can advice to stop the downsyncing in the Drive-section of the Backup & Sync app on your computer to take away that dangerous connection.

But you can leave the Google Photos folder on Drive in peace - it does not take storage and perhaps Google will return to it in future again because of too much complaints.

And if you are on modern Windows, you may install the OneDrive app on your phone to pickup new shots and sync down to the OneDrive folder in the Windows Explorer. But to prevent a third storage in cloud, you should manually move the new pictures in the Camera-album into the appropriate month-folder in the Google Drive folder connected to Amazon weekly.

To prevent downsyncing of thousands of pictures still present on your phone, you may apply the Free-up space option in the Photos-app on your phone when having good wifi - that will remove all files already stored at Google before you start to switch-on Camera-uploads in the OneDrive app.

Instead of OneDrive you also can use the Dropbox-app, but then you also need to install a Dropbox on your computer.

Good luck again

Answer:

Same here. Just left feedback. I was using dropbox for this but decided to upgrade my Google Drive storage and only use Google as my back up provider. Looks like my choice was not that good.

Answer:

@Alkis

You should not use Dropbox instead of Google Photos, but just for syncing down your new smartphone pictures (no social media garbage) to you computer and then manually move the files out of the Camera-folder into your own backup folder - then the pictures down clutter in Dropbox unless temporarily.

But to have a clean start, you should use the free-up space option in the Google-app to cleanup your phone memory and you should switch-off the downsync in the Drive-section of the Backup & Sync app on your computer to prevent any riscs. The Google Photos folder can be left there: it does no harm and takes no storage.

Answer:

That will make no sense because it was a bad method causing endless troubles for many.

So they should design a new method straight from Photos instead.

But they did not announce anything and that is ugly bad management.

So read about the workarounds described before.

Answer:

I'm in the same boat. Others have recommended that we leave feedback on photos.google.com asking for a local backup of Google Photos, so I just did that.

Answer:

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Question: Everything in my photos , and news. The faces , pictures are so distored! I'm freaking ping out !

Everything , reboot , Try to change setting pictures, Google it.

Everything , reboot , Try to change setting pictures, Google it.

Answer:

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Question: How can I deactivate my Google photo account?

I want to deactivate my Google photo account .

Hi, Techi Jenam

Welcome to Google Photos Community Support Forum & thanks for your query.

There is no separate Google Photos account.

The service is offered gratis with every Google account.

If you wish to stop the use of the service, please take the following actions.

Deactivate backup & sync.
Download all the pictures stored in Google Photos to another storage media
Uninstall the Google Photos app.
If you cant uninstall the app, please disable that through the setting on your phone.

That will stop the usage of Google photos altogether.

Hi, Techi Jenam

Welcome to Google Photos Community Support Forum & thanks for your query.

There is no separate Google Photos account.

The service is offered gratis with every Google account.

If you wish to stop the use of the service, please take the following actions.

Deactivate backup & sync.
Download all the pictures stored in Google Photos to another storage media
Uninstall the Google Photos app.
If you cant uninstall the app, please disable that through the setting on your phone.

That will stop the usage of Google photos altogether.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: Wrong order

Wrong picture book not my picture s

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Question: How do I remove entities from the "suggested share list" in my photos?

Trying to create secure "private" storage of personal photos and albums.

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Google photo QA

Sunday, March 20, 2022

My videos are not backing up and my phone storage is maxed out. Anyone else had this issue?

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