Move photos archive phone
Hi, Jinu Patra
Welcome to Google Photos Community Support Forum & thanks for your query.
You can select multiple pictures & then tap on the tree dots. There you will find the option to "Move to archive". Tap on that.
Answer:
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Question: How do I get people from my pictures on my list of pictures to save in Google photos?
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Question: If I delete the app on my phone to save space will my photos still be accessible on my laptop?
My phone notified me that i am running out of space on my phone and I have hundreds of photos backed…
My phone notified me that i am running out of space on my phone and I have hundreds of photos backed-up on the app. To save space I need to delete the app but if I do will i lose all the photos saved on there or are they back up online for me to access on my laptop?
Answer:
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Question: Back up query
If i turn off back up.... And ibtake photo from my device... Than it will be there in photos..... No…
If i turn off back up.... And ibtake photo from my device... Than it will be there in photos..... Now if i delete it from my device than is it avilable in photos???
Answer:
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Question: In my Photos version (Moto One Fusion) there is no possibility to merge two people groups into one
When I enabled the people grouping, at People & Pets some people had more than one group created. Si…
When I enabled the people grouping, at People & Pets some people had more than one group created. Since they are the same person, I would like to merge the two groups, but couldn't find a way either on Android app nor using the web Photos.
Answer:
Hi, William Wallace 309
Welcome to Google Photos Community Support Forum & thanks for your query.
Adding the same name through the contacts for the two groups expedites the merger.
When we update the name, the app or web page may ask "Same or different person?" When we tap on the same person, the groups get merged.
Answer:
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Question: I will apply to make move still many time but I don't get move
I making to make a move still many time I can't resived my photo Movie
Hi, Yash Singh 9747
Welcome to Google Photos Community Support Forum & thanks for your query.
Are you saying something about the creation of themed movies like "Mothers day" etc.?
You will notice some remarks on each theme. The Mothers day theme says " Works better if you have a lots of photos of the mother and child".
If the app doesn't find an adequate number of photos to fill in the theme, the movie creation may not happen.
You will notice some remarks on each theme. The Mothers day theme says " Works better if you have a lots of photos of the mother and child".
If the app doesn't find an adequate number of photos to fill in the theme, the movie creation may not happen.
Answer:
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Question: My google photos are linked with smb else's account and they have access to all of my phone photos
My photos from my previous phone (that was a Samsung android) are somehow linked to someone else's google cloud/account (who has never used the phone). No one has access to this phone anymore. It is a huge privacy issue and I have no idea how to solve it.
Answer:
@ Constantina Tsiara
If someone has access to your account, this person either knows your Uid and password, or has access to a device (phone/computer) where you signed in and did not sign out.
How do you know that someone can access these photos? Did someone tell you?
Do you still have the old phone?
Answer:
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Question: Photo delete lo wabas
Hi there,
1. Check your online account - photos.google.com
If your photos were successfully uploaded to your online Google Photos account they may be available there. Try visiting photos.google.com and searching for them. If you have more than one Google account, check all of them.
2. Check the trash - photos.google.com/trash
Once you delete photos from your Google Photos account, they're moved to Trash for the next 60 days. If you deleted them by mistake you can always restore them from the Trash folder within those 60 days. Here's the link explaining how to recover them from Trash. If you have more than one Google account, check the trash for all of them.
If you accessed the Trash and manually sent the photos for permanent deletion, or if the 60 days expired, there is no way to recover them from Google Photos.
3. Review other options
- visit picasaweb.google.com and search for your photos.
- have you made any backups of the photos on your phone, camera, computer, or elsewhere?
- there is a small chance that you can recover the photos using a recover deleted photos app.
- you can contact the Google Drive support team to see if any deleted files may be recovered. Use the Google Drive contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.
- If you ever shared the photos with anyone else, it's possible they may have a copy they could share back or send to you.
Sandie
Answer:
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Question: How can i delete duplicate photos in google photos
Hi, Sarena Justice
Welcome to Google Photos Community Support Forum & thanks for your query.
Google Photos never uploads the same picture multiple times.
What we see as duplicates have some difference in file format or metadata.
What we see as duplicates have some difference in file format or metadata.
Regrettably, Google Photos doesn't provide any means to remove the apparent duplicates. You have to search those manually.
However, you will find some tips in this article on how to avoid duplicates in the first place & how to remove the ones which are already there.
Answer:
Addition
Because it are a few pictures from low quality media like Snapchat, the look-alikes probably have got the date that you did have them synced again.
So if you look on the Search-pane under the thumbnails and you choose Recently added, you probably will see them immediately and then they can be deleted easily. But you should switch-off the backup temporarily in order to prevent that they also disappear in Snapchat itsel, unless that does not matter.
Good luck
Answer:
On occasion, Google Files will have a few duplicate photos for you to delete to suggestively free up space in the beginning of the app. That's as good as it gets!
Answer:
@Donna
Most problems are with look-alikes in Google cloud (photos.google.com) and Google Files only can scan local files.
Sofar no help from Google about this eternal complaint.
Answer:
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Question: My pictures received via Bluetooth can't open on my phone
Open my photos received via Bluetooth
Hi Gumede,
If you get a notification when the photos are received via Bluetooth, try sharing them to the Google Photos app.
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
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Question: Motion photo
How do I turn off Motion Photos?
Hi, Priscilla Rice
Welcome to Google Photos Community Support Forum & thanks for your query.
However, do you want to turn off the auto play of motion photo in Google Photos app? Or, wan to turn off clicking the motion photo itself?
Answer:
Hi, Priscilla Rice
Welcome to Google Photos Community Support Forum & thanks for your query.
A motion photo is similar to a video,
However, you will find a control to stop the auto play at the top.
Here is a screenshot explaining how to stop that.
Answer:
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Question: How to backup my photo
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Question: I just saw your recent update It means all photos videos and other data photo's will get deleted?
Hello I just saw your recent update that after 1st June 2021 nothing will count which is store befor…
Hello
I just saw your recent update that after 1st June 2021 nothing will count which is store before 1st June 2021.
It means all photos videos and other data stored in photo's will get deleted automatically..?
What can i do i want all those data
Answer:
Answer:
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Question: My photo albums are suddenly empty. Photos still in main directory.
I can find the photos in the main directory. However, my older albums are present but empty. The pho…
I can find the photos in the main directory. However, my older albums are present but empty. The photos were removed from the album without being deleted. Dozens of albums.
Answer:
Michael,
Answer:
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Question: My phone won't switch to the front xerq. There isn't even aan icon for it anymore
Resetting phone. Closing app. Deleting and reinstalling
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Question: On changing the phone the date of photos changed for many photos
Changed the phone and now the date of the photos have changed in back up.
Answer:
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Question: Can't sync and can't find my previous synched photos
I can't find my previous synched photos in Google which showed earlier which now everything is blank…
I can't find my previous synched photos in Google which showed earlier which now everything is blank. I can't even sync the current pictures with either Wi-Fi or data . Everything was smooth until it asked and I updated my Google photos and cleared the cache from apps manager.
Answer:
Hi, Rahul Veshvikar
Welcome to Google Photos Community Support Forum & thanks for your query.
Your photos collection is going to remain intact even after 1st June 2021. Those will continue to occupy zero space even after that date, unless you do some editing on those photos or videos.
However, when you upload something afresh, that will count towards space along with your Gmail & Google drive documents.
Once that fills up the 15 GB quota, then you will lose access to your photos unless you delete something.
Answer:
====================End Question=====================
Question: My photo albums are suddenly empty. Photos still in main directory.
I can find the photos in the main directory. However, my older albums are present but empty. The pho…
I can find the photos in the main directory. However, my older albums are present but empty. The photos were removed from the album without being deleted. Dozens of albums.
Answer:
Michael,
When you open one of these photos, does the info panel tell you in which album they are ?
I never experienced this and think (hope) that it is a temporary issue. It illustrates how important it is to have a real back up (=copies that are not two-way synced).
Answer:
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Question: My phone won't switch to the front xerq. There isn't even aan icon for it anymore
Resetting phone. Closing app. Deleting and reinstalling
====================End Question=====================
Question: On changing the phone the date of photos changed for many photos
Changed the phone and now the date of the photos have changed in back up.
Hi, Kuldeep Singh 8710
Welcome to Google Photos Community Support Forum & thanks for your query.
Can you try to do so through another route? Please enter the link https://photos.google.com in any of the web browsers available on your phone. Log into your account & then see whether the photos are displayed there correctly.
Answer:
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Question: Can't sync and can't find my previous synched photos
I can't find my previous synched photos in Google which showed earlier which now everything is blank…
I can't find my previous synched photos in Google which showed earlier which now everything is blank. I can't even sync the current pictures with either Wi-Fi or data . Everything was smooth until it asked and I updated my Google photos and cleared the cache from apps manager.
No previous photos is showing, No people to show. Every synched items is missing . I believe Google photos is not running properly. !??
Has all my photos been deleted ?
Where can I recover. Or Please suggest what to do?
Answer:
Answer:
Answer:
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Question: How to delete photo permanently
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
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Question: How to sync photos back to photos on iPhone
How do I sync photos back to my iPhone photos
====================End Question=====================
Question: I have turn off my partner sharing account but after i got all photos from that account
I have finish my partner sharing whith another account and how to turn off ther photos in my account…
====================End Question=====================
Question: I am trying to clear photos those are already backed up in it...but it fails to execute it
I am trying to delete photos those are already backed up but it is fail to execute that clear storag…
Answer:
Answer:
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Question: How do I sync photos from google photos back to my iPhone
How do I sync photos from google photos to my iPhone
@Nicole
Answer:
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Question: To update image identification
It would be better if every image was given with add face so that related images can be saved with t…
It would be better if every image was given with add face so that related images can be saved with their face & it shall also help for few images in which faces are not identified.
Answer:
Answer:
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Question: how do I backup my videos I've I deleted them from trash...?
to have back my videos deleted from trash
1. Check your online account - photos.google.com
Sandie
Answer:
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Question: Highlights not showing
I did a factory reset of my phone and my google photo stop showing highlights.... why is this?
====================End Question=====================
Question: I want recover permanetly deleted photos.
I want recover some specific date of photos.
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
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Question: I know who did this to me. Stealing copies photos and Gmail account what can i do legally to these?
I need to know since I know the two people involved with copies of my video's and photos what can I …
I need to know since I know the two people involved with copies of my video's and photos what can I do legally to them? I've been trying to find out if I'm correct on the two people that did it. Alice West and Wayne Standley. I'm not sure of anyone else. Would you tell me if there were more. It's awful they enjoy targeting me. It's sad
Answer:
Sorry Thomas, but we can't handle account matters here.
Answer:
I'm frustrated, I've been trying to find out what I can do about these two people that took the took copies of all my photos and videos. They now have them for ever . Can send them out to whomever, they can sell them. Who st Google do I talk to. This reminds me a couple years a lady named Melissa Champlain took copies of my medical records and posted them on Google "Ask.the community " on the reviews. They took them down but people saw and message me. Google wouldn't get back to me. Someone that knows what kind of laws are broken and what i need to do. I have the information on the people that took my property. They've sent me a obscure messages with tricky ways of opening and when you do you see a video or some pictures that belong to me. So I know they have them. Nobody is telling me if that email address is safe to use. Thanks for getting back no one else does.
Answer:
Original Poster - Thomas Cosgrove
Answer:
Answer:
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Question: I've lost the photos and videos from a few days ago!
To backup my videos to get them back but there's none! The videos are very crucial!!!
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Question: I want all of my photots back on the camera where they came from not the 100 differnet places they r
I just want all of my photos back on my camera not all over in albums or 100 other places i cant sha…
I just want all of my photos back on my camera not all over in albums or 100 other places i cant share them. I want it simple and in one spot where they all used to be.
Answer:
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Question: I want to delete my device folder but it is not deleting
I want to delete my device folder named as "ENHYPEN artist" and "ENHYPEN fan" but it is not deleting
====================End Question=====================
Question: My videos are not running
I am trying to open videos but none of them are opening videos are not running
Answer:
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Question: Storage doubt
Answer:
Answer:
====================End Question=====================
Question: GETTING READY FOR BACKUP but never backs up. It has stopped backing up. Please help
Checked backup settings , restarted phone , checked app update , ckeared cache memory but still pron…
Answer:
Checked all the suggested remedies and found none of them is the cause of my problem. One clue i want to share with experts. With the same wifi and internet service provider my google photo account in iphone / iOS quickly does the backup where as in android it gets stuck. Checked for all the updates for android and google etc. All are updated. All permissions are granted. No battery saver issue. Did several restarts , rebooting and those basic stuffs.
Answer:
Nevertheless, I use an Android phone only.
However, the moment I capture a screenshot on my phone, that becomes available on my desktop Google Photos the next moment. The backup happens at that lightning speed.
Answer:
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Question: If 100gb is not fully used within month, we can use the storage after that or we have to buy again?
If we buy 100gb storage and after one month that 100gb is not fully used. So the remaining storage w…
If we buy 100gb storage and after one month that 100gb is not fully used. So the remaining storage will continue or it will expire after one month completion?
Answer:
Answer:
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Question: I have lost my photos, what Im sure that I had on google photos when I changed my phone
I need to find my photos from my work what I took during 2 years. I have lost when I changed my busi…
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Question: .CR2 files backed up in google photos do not have Facial recognition
Hi, so I took a few RAW .CR2 photos and had them backed up into google photos. It backs them up fine…
Hi, so I took a few RAW .CR2 photos and had them backed up into google photos. It backs them up fine, and even shows me a small thumbnail. But it doesn't perform any facial recognition on them. Is there no support for .CR2 files for this? Seems like an easy thing to implement and are there any plans for it? I don't want to back up converted images to .jpg, it kind of defeats the purpose of a backup. facial recognition is important for me to be able to search for them at a later date.
Answer:
====================End Question=====================
Question: After 1st june 2021 is google photos will remove all my photos
I heard the news about Google photos that they will remove the photo backup from 1st june 2021 Is it…
I heard the news about Google photos that they will remove the photo backup from 1st june 2021
Answer:
Hi, Purnima Bantawa
Welcome to Google Photos Community Support Forum & thanks for your query.
Can you try to do so through another route? Please enter the link https://photos.google.com in any of the web browsers available on your phone. Log into your account & then see whether the photos become visible.
If that works well, then please revert to know the further action.
Answer:
Hi, Purnima Bantawa
Thanks for your reply
I suggest, now you uninstall & reinstall the Google Photos app through the following steps.
I suggest you clear the cached & stored data of the Google Photos app & then reinstall the app.
- On your Android phone, open the Settings.
- Tap Apps and notifications.
- Tap Show all apps.
- Tap Google Photos.
- Tap Storage and cache.
- Tap Clear storage.
- Next, uninstall the Google Photos app.
- Power off the phone & then restart.
- Install the latest version of the Google Photos app through the Play Store.
Log into your profile & see whether that helps to overcome the current problem.
Nevertheless, if there is insufficient free space on your phone you may face the problem again.
Additionally, please go through the checklist below to see whether any of that applies to your phone.
There can be multiple reasons for the backup not to happen.
# The quantum of photos to be backed is high.
# WIFI connectivity is intermittent. Too many devices connected to the same router thus restricting the bandwidth.
# Download & upload speeds are too asymmetric.
# Google Photos app is not allowed to use
- Data in the background
- Mobile data
- Mobile data while roaming
# Activation of data saver through the settings.
# Putting a limit on the daily use of mobile data through the settings in the app.
# Putting a limit on the use of total data in a month through the settings in the phone.
# Activating battery saver or super saver mode.
Try to resolve these issues & confirm whether the backup happens quickly.
Answer:
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Question: How to delete photo permanently
Hi, Jashan Preet 4181
Welcome to Google Photos Community Support Forum & thanks for your query.
First delete a photo through the Google Photos app.
Next empty the bin.
That will delete the photo permanently.
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
Hi, Jashan Preet 4181
Welcome to Google Photos Community Support Forum & thanks for your query.
First delete a photo through the Google Photos app.
Next empty the bin.
That will delete the photo permanently.
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: How to sync photos back to photos on iPhone
How do I sync photos back to my iPhone photos
====================End Question=====================
Question: I have turn off my partner sharing account but after i got all photos from that account
I have finish my partner sharing whith another account and how to turn off ther photos in my account…
====================End Question=====================
Question: I am trying to clear photos those are already backed up in it...but it fails to execute it
I am trying to delete photos those are already backed up but it is fail to execute that clear storag…
Hi, Rajat Awasthi
Welcome to Google Photos Community Support Forum & thanks for your query.
However, your query is unclear.
Are you trying to use the "Free up space" option?
Or, are you trying to delete the photos on your phone through Google Photos app? Or, through some gallery app or file explorer on your phone?
Can you please clarify?
Answer:
Hi, Rajat Awasthi
Thanks for your reply
However, how much is the free space now on your phone?
Also how much space are you going to gain through the free up space option?
That will enable to understand the exact problem.
Answer:
====================End Question=====================
Question: How do I sync photos from google photos back to my iPhone
How do I sync photos from google photos to my iPhone
@Nicole
Did you check the Recently deleted folder in the Apple Photos app?
You can't sync backwards from Google, but if you shrink the display to monthview, you can select a month full by hitting the month's name and then you hit the icon with the arrow in the wrong direction and then select Save on device. Repeat this for the months of this year, but not more in order to keep enough space on your phone for new shoots and especially for the ugly videos which use many gigabytes nowadays.
You can view all years in the Google app when having wifi and you seldom will need an old picture for some chat, but that can be downloaded individually then.
Best
PS: never use the Free-up space option again, but then you must keep checking your local space and delete the oldest pictures yourself every month and most people are too lazy for doing that :-)
Answer:
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Question: To update image identification
It would be better if every image was given with add face so that related images can be saved with t…
It would be better if every image was given with add face so that related images can be saved with their face & it shall also help for few images in which faces are not identified.
Answer:
Hi, Suraj S 4401
Welcome to Google Photos Community Support Forum & thanks for your query.
Your suggestion is welcome.
However, please use the "Help & feedback" option to suggest improvements.
Answer:
====================End Question=====================
Question: how do I backup my videos I've I deleted them from trash...?
to have back my videos deleted from trash
Hi Esmer,
1. Check your online account - photos.google.com
If your photos were successfully uploaded to your online Google Photos account they may be available there. Try visiting photos.google.com and searching for them. If you have more than one Google account, check all of them.
2. Check the trash - photos.google.com/trash
Once you delete photos from your Google Photos account, they're moved to Trash for the next 60 days. If you deleted them by mistake you can always restore them from the Trash folder within those 60 days. Here's the link explaining how to recover them from Trash. If you have more than one Google account, check the trash for all of them.
If you accessed the Trash and manually sent the photos for permanent deletion, or if the 60 days expired, there is no way to recover them from Google Photos.
3. Review other options
- visit picasaweb.google.com and search for your photos.
- have you made any backups of the photos on your phone, camera, computer, or elsewhere?
- there is a small chance that you can recover the photos using a recover deleted photos app.
- you can contact the Google Drive support team to see if any deleted files may be recovered. Use the Google Drive contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.
- If you ever shared the photos with anyone else, it's possible they may have a copy they could share back or send to you.
Sandie
Answer:
====================End Question=====================
Question: Highlights not showing
I did a factory reset of my phone and my google photo stop showing highlights.... why is this?
====================End Question=====================
Question: I want recover permanetly deleted photos.
I want recover some specific date of photos.
Hi Pankaj,
I’m sorry, it’s not possible to recover photos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: I know who did this to me. Stealing copies photos and Gmail account what can i do legally to these?
I need to know since I know the two people involved with copies of my video's and photos what can I …
I need to know since I know the two people involved with copies of my video's and photos what can I do legally to them? I've been trying to find out if I'm correct on the two people that did it. Alice West and Wayne Standley. I'm not sure of anyone else. Would you tell me if there were more. It's awful they enjoy targeting me. It's sad
Answer:
Sorry Thomas, but we can't handle account matters here.
But the very basic thing you always can do, is changing your Google password (nothing more) - assuming these people do harm your Google apps merely.
Of course then you also should update your new password in these apps.
Good luck
PS: be aware that any shared album via Google Photos with these in which you did not have switched-off collaboration, can be misused by adding ugly pictures to that album. Best to delete such an album immediately.
Answer:
I'm frustrated, I've been trying to find out what I can do about these two people that took the took copies of all my photos and videos. They now have them for ever . Can send them out to whomever, they can sell them. Who st Google do I talk to. This reminds me a couple years a lady named Melissa Champlain took copies of my medical records and posted them on Google "Ask.the community " on the reviews. They took them down but people saw and message me. Google wouldn't get back to me. Someone that knows what kind of laws are broken and what i need to do. I have the information on the people that took my property. They've sent me a obscure messages with tricky ways of opening and when you do you see a video or some pictures that belong to me. So I know they have them. Nobody is telling me if that email address is safe to use. Thanks for getting back no one else does.
Answer:
Original Poster - Thomas Cosgrove
I need to know since I know the two people involved with copies of my video's and photos what can I do legally to them? I've been trying to find out if I'm correct on the two people that did it. Alice West and Wayne Standley. I'm not sure of anyone else. Would you tell me if there were more. It's awful they enjoy targeting me. It's sad
Answer:
@Thomas
You did not even read my comment - we can do nothing against this - no Google here either - but if you have no Google One subcription, you can't have Google support either.
But it always are mistakes of users, because you seem to have shared with the people you named.
And then you can''t prevent what they do with your pictures.
Be aware that we talk about Google Photos here - not about any other apps or public blogs or sites.
PS: read what Google says about your data-safety under your profile in the Google Photos app.
Answer:
====================End Question=====================
Question: I've lost the photos and videos from a few days ago!
To backup my videos to get them back but there's none! The videos are very crucial!!!
====================End Question=====================
Question: I want all of my photots back on the camera where they came from not the 100 differnet places they r
I just want all of my photos back on my camera not all over in albums or 100 other places i cant sha…
I just want all of my photos back on my camera not all over in albums or 100 other places i cant share them. I want it simple and in one spot where they all used to be.
Answer:
====================End Question=====================
Question: I want to delete my device folder but it is not deleting
I want to delete my device folder named as "ENHYPEN artist" and "ENHYPEN fan" but it is not deleting
====================End Question=====================
Question: My videos are not running
I am trying to open videos but none of them are opening videos are not running
Hi, Rinu Srivastava
Welcome to Google Photos Community Support Forum & thanks for your query.
Can you try to do so through another route? Please enter the link https://photos.google.com in any of the web browsers available on your phone. Log into your account & then see whether you can play the video there.
Answer:
====================End Question=====================
Question: Storage doubt
Hi, Yash Sheth
Welcome to Google Photos Community Support Forum & thanks for your query.
After June 1 2021, your previously backed up photos and videos in high-quality format will continue to stay there occupying zero space as on today.
However, if you edit any of those, that will start occupying space irrespective of whether that is in high-quality.
Answer:
Hi, Yash Sheth
Welcome to Google Photos Community Support Forum & thanks for your query.
After June 1 2021, your previously backed up photos and videos in high-quality format will continue to stay there occupying zero space as on today.
However, if you edit any of those, that will start occupying space irrespective of whether that is in high-quality.
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Question: GETTING READY FOR BACKUP but never backs up. It has stopped backing up. Please help
Checked backup settings , restarted phone , checked app update , ckeared cache memory but still pron…
Hi, Rakesh Mishra 7371
Welcome to Google Photos Community Support Forum & thanks for your query.
There can be multiple reasons for the backup not to happen.
# The quantum of photos to be backed is high & correspondingly insufficient free space on phone.
# WIFI connectivity is intermittent. Too many devices connected to the same router thus restricting the bandwidth.
# Download & upload speeds are too asymmetric.
# Google Photos app is not allowed to use:-
- Data in the background
- Mobile data
- Mobile data while roaming
# Activation of data saver through the settings.
# Putting a limit on the daily use of mobile data through the settings in the app.
# Putting a limit on the use of total data in a month through the settings in the phone.
# Activating battery saver or super saver mode.
Can you please go through these checks & confirm that these are addressed?
Answer:
Checked all the suggested remedies and found none of them is the cause of my problem. One clue i want to share with experts. With the same wifi and internet service provider my google photo account in iphone / iOS quickly does the backup where as in android it gets stuck. Checked for all the updates for android and google etc. All are updated. All permissions are granted. No battery saver issue. Did several restarts , rebooting and those basic stuffs.
It is just not happening
Answer:
Hi, Rakesh Mishra 7371
Thanks for the additional information.
Nevertheless, I use an Android phone only.
However, the moment I capture a screenshot on my phone, that becomes available on my desktop Google Photos the next moment. The backup happens at that lightning speed.
Still, I suggest you make an internet speed test through both devices.
It may be so that your Android phone is getting less bandwidth out of the total available spectrum.
It may be so that your Android phone is getting less bandwidth out of the total available spectrum.
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Question: If 100gb is not fully used within month, we can use the storage after that or we have to buy again?
If we buy 100gb storage and after one month that 100gb is not fully used. So the remaining storage w…
If we buy 100gb storage and after one month that 100gb is not fully used. So the remaining storage will continue or it will expire after one month completion?
Answer:
Hi, Anjali Pandey 236
Welcome to Google Photos Community Support Forum & thanks for your query.
You have subscribed to the additional space. That's as if renting a house.
Even if you do not use that, you have to keep on paying the subscription fee every month the way you pay rent.
Even if you do not use that, you have to keep on paying the subscription fee every month the way you pay rent.
Answer:
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Question: I have lost my photos, what Im sure that I had on google photos when I changed my phone
I need to find my photos from my work what I took during 2 years. I have lost when I changed my busi…
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Question: .CR2 files backed up in google photos do not have Facial recognition
Hi, so I took a few RAW .CR2 photos and had them backed up into google photos. It backs them up fine…
Hi, so I took a few RAW .CR2 photos and had them backed up into google photos. It backs them up fine, and even shows me a small thumbnail. But it doesn't perform any facial recognition on them. Is there no support for .CR2 files for this? Seems like an easy thing to implement and are there any plans for it? I don't want to back up converted images to .jpg, it kind of defeats the purpose of a backup. facial recognition is important for me to be able to search for them at a later date.
Answer:
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Question: After 1st june 2021 is google photos will remove all my photos
I heard the news about Google photos that they will remove the photo backup from 1st june 2021 Is it…
I heard the news about Google photos that they will remove the photo backup from 1st june 2021
Is it
Then where we need to store our data
Answer:
Answer:
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Question: My name is paulos yonas, my phone was stolen and I lost my contacts and photos, so I want recover
Recover my lost contacts and photos
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Question: Olympus .orf files
I pay for 2TB of data per year. Backup and sync reports that my .orf files have been backed up. When…
I pay for 2TB of data per year. Backup and sync reports that my .orf files have been backed up. When I go to Google Photos, they are not there. They are in Google Drive though.
Answer:
Hi, Pooja Bidwai
Welcome to Google Photos Community Support Forum & thanks for your query.
After June 1 2021, your previously backed up photos and videos in high-quality format will continue to stay there occupying zero space as on today. Nothing is going to get removed.
However, if you edit any of those, that will start occupying space irrespective of whether that is in high-quality
Answer:
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Question: My name is paulos yonas, my phone was stolen and I lost my contacts and photos, so I want recover
Recover my lost contacts and photos
====================End Question=====================
Question: Olympus .orf files
I pay for 2TB of data per year. Backup and sync reports that my .orf files have been backed up. When…
I pay for 2TB of data per year. Backup and sync reports that my .orf files have been backed up. When I go to Google Photos, they are not there. They are in Google Drive though.
My understanding was that raw photos were compatible with Google Photos. It's really inconvenient to not have access to my raw photos in Photos as I use this to share with family.
Is this a bug?
Sean
Answer:
The range of Olympus-cameras which have raw-formats that are compatible with Google Foto's is rather restricted as you can see on this link
Answer:
I have the same issue .orf files are being skipped recently - it looks like it has already been reported here: https://support.google.com/photos/thread/12840066?hl=en.
Answer:
The range of Olympus-cameras which have raw-formats that are compatible with Google Foto's is rather restricted as you can see on this link
Answer:
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Question: How to make from videos in mia1 without mirror imaging? I can't find any option in my phone
I can't find any option in my android phone mia1 to prevent mirror imaging for front videos..inspite…
I can't find any option in my android phone mia1 to prevent mirror imaging for front videos..inspite of turning off the mirror imaging for the front picture I still find my pictures with mirror image...what should I do in such a case?
Answer:
Answer:
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Answer:
The range of Olympus-cameras which have raw-formats that are compatible with Google Foto's is rather restricted as you can see on this link
E-M1, E-M5, E-M10, E-P1, E-P2, E-P3, E-P5, E-PL3, E-PL5, E-PL7, OM-D E-M5 Mark II
If not in the list, your raw-files will stick on Drive only and will take storage there.
But you can share these folders, although I would advice not to share your backup because these folders are not prepared for sharing. Better to make neat folders with jpg-files for that purpose.
There is not much experience here with raw and Olympus is not very general either.
And no Google here to say sorry.
PS: not clear if you have forgotten to include raw in the settings under Change in the folderpanel.
And if High Quality is chosen instead of Original, compatible raws are converted into jpg's.
Answer:
I have the same issue .orf files are being skipped recently - it looks like it has already been reported here: https://support.google.com/photos/thread/12840066?hl=en.
Answer:
The range of Olympus-cameras which have raw-formats that are compatible with Google Foto's is rather restricted as you can see on this link
E-M1, E-M5, E-M10, E-P1, E-P2, E-P3, E-P5, E-PL3, E-PL5, E-PL7, OM-D E-M5 Mark II
If not in the list, your raw-files will stick on Drive only and will take storage there.
But you can share these folders, although I would advice not to share your backup because these folders are not prepared for sharing. Better to make neat folders with jpg-files for that purpose.
There is not much experience here with raw and Olympus is not very general either.
And no Google here to say sorry.
PS: not clear if you have forgotten to include raw in the settings under Change in the folderpanel.
And if High Quality is chosen instead of Original, compatible raws are converted into jpg's.
Answer:
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Question: How to make from videos in mia1 without mirror imaging? I can't find any option in my phone
I can't find any option in my android phone mia1 to prevent mirror imaging for front videos..inspite…
I can't find any option in my android phone mia1 to prevent mirror imaging for front videos..inspite of turning off the mirror imaging for the front picture I still find my pictures with mirror image...what should I do in such a case?
Answer:
Hi, Jasbir Singh 3034
Welcome to Google Photos Community Support Forum & thanks for your query.
First, you should contact the support forum of the manufacturer of your phone.
Next, regretfully, the editor in Google Photos doesn't provide any facility to mirror a video
However, you can find a suitable app on the play store to do so.
Next, regretfully, the editor in Google Photos doesn't provide any facility to mirror a video
However, you can find a suitable app on the play store to do so.
Answer:
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