Google photo QA: I don't see people and pets group there since 1 hour. Please fix this problem .

Question: I don't see people and pets group there since 1 hour. Please fix this problem .

I have done everything in setting.tried to switched off the phone too.. but still can't get it back.…

I have done everything in setting.tried to switched off the phone too.. but still can't get it back.

I want that column. I have so many pics of ky loved once in people and pets. So I don't have to found them. Please do it.

Answer:

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Question: Where is my photos

All my photos

Hi Lea,

I recommend that you look for your photos here, signing in with all your Google accounts if you have more than one:

photos.google.com
photos.google.com/archive
photos.google.com/trash
get.google.com/albumarchive
drive.google.com
other online photo or file storage platforms you use (e.g. Dropbox, OneDrive, Verizon, Samsung, Amazon)

I also recommend that you go through these steps for troubleshooting missing photos https://support.google.com/photos/answer/6306652

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: Two different persons collections r coming in one name.. How can v change that..?

Actually by mistake I selected YES when it asked me if two persons r same or different n so from the…

Actually by mistake I selected YES when it asked me if two persons r same or different n so from then on all the pics of both of them r coming in just one name..I need to change it.. is there any possibility.. Please help..! Thanks in advance

Answer:

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Question: I am not able to backup particular photos to my account

I am not able to backup some particular photos to my account.I don't know why but when I click on ba…

I am not able to backup some particular photos to my account.I don't know why but when I click on backup now it's not working and just not backing up some particular photos.

Answer:

Hi DJ,

Try to manually back up those particular photos. In the Google Photos app select the photos, tap the 3-dot icon, and then tap Back up now.

Hi Mahesh Dafada,

Once your photos have been permanently deleted then you won't be able to get them back from Google Photos, first you'll need to check to see if they're still in your bin. You can find out how to do this by following the instructions at this link here.

When you delete photos from your iOS photos library, iCloud usually conveniently keeps them in a Recently Deleted album in the iOS photos app. You might be able to restore your deleted photos by following these instructions:

Open the Apple photos app (not Google Photos)
Tap Albums at the bottom
Tap Recently Deleted
Select all the photos you’d like to restore
Tap restore at the top right

As a final attempt to get them back, you could follow these instructions and contact the Google Drive Team:

https://www.google.com/appserve/mkt/p/AFnwnKUsl-F_t0TUyIXrkfObI--uJtlfnEqPpLbeAP2-6U45llAcvRDGpWldi39hQWLt01HdYzieEvV2WG2_dY6lzxpovqAlFkWYvfVa_x0mC8kDUnz7r2AGs_-A5J1fULgzXWGY2iheDap39g

I hope you manage to find your photos, good luck.

Answer:

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Question: Subject is sd card

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Question: Can't Find Partners Shared Photos

My wife and I added each other as shared partners and have selected the share all photos. This has n…

My wife and I added each other as shared partners and have selected the share all photos.

This has never been a problem however now after updating (haven't updated in forever) there's no longer an option for me to see her photos.

Even if I go to settings and click on her name all I get is an option of what I'm sharing to her.

Where did they hide our partner photos?

:(

Answer:

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Question: Sync Google Photos with iPhone 8, iPad, and Windows 10 PC

I believe what I want is simple to describe but I've not found any software/vendor that supports it.…

I believe what I want is simple to describe but I've not found any software/vendor that supports it. Trying Google now ;)

I want all my photos synced to all my devices and the cloud. Simple right? I take a picture on my iPhone; bam! it's on my PC and everywhere else. I receive an email and save pictures to my PC and there they are on my iPad and everywhere else. Sounds like a simple, normal, wish but I can't find a way to do this! I really want it for my music, videos, etc too but this is Google Photos community so I'm pleased to meet you all and start here with just photos.

Bryan

Answer:

Don't understand why you don't use Apple iCloud and install the iCloud-app on your Windows-computer also. iCloud also can store music-files.

Maybe not free of charge after some time, but you can use reduced filesize (heic) for pictures and movies.

I do think that Windows-10 can handle these filetypes for viewing.

Use the Apple information available on their site.

Answer:

To my knowledge, iCloud does not sync with Windows. One can manually upload/download but my understanding, and last test with apple support in 2018, it did not sync.

Answer:

See https://support.apple.com/en-us/HT204283 and try.

I can't because i have no iPhone / iPad

Answer:

Thanks but I still don't think it sync's. Like other tools it can handle manually upload/download or backup. I'd still like to find someone who's figured this out for Google Photos because I do like that app.

Answer:

Unfortunately there is not currently a way to sync photos from the cloud to the PC hard drive automatically, nor does Google have a way to notify you when you have uploaded new photos.

Answer:

Last trial

I simply can't believe that Apple is such a stupid designer that you can't sync to Windows via iCloud.

But maybe you are right, just because you have no Mac.

Because you will have a Windows-account (normally), you have access to the Windows-cloud named OneDrive. Then you can install the OneDrive-app on your iPhone and set it for Camera-uploads.

Then you can pick-up the new pictures (and probably many old ones) in the Camera-album in the OneDrive-section in the Windows Filemanager. And these should be dragged into your normal picturefolders to prevent cluttering in the OneDrive-cloud which is not free of charge above 5 GB.

If you hardly take any photos with your iPad, it is not needed to install the OneDrive-app on the iPad.

Answer:

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Question: My backup has been in getting ready to backup for 12 +hrs now and has basically stopped backing up.

I bought 200gb and have 105gb in pics I want to put in backup. It started ok but just stopped and no…

I bought 200gb and have 105gb in pics I want to put in backup. It started ok but just stopped and now shows only status getting ready for back up. WiFi ok at 400mbps. Phone Xperia 5ii ok and brand new. If it doesn't start I will just cancel this.

Answer:

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Question: Why my Google photos doesn't sync up automatically?I have make all settings correct.

I have made all sync settings correct but it doesn't sync up automatically.It only begins to sync up…

I have made all sync settings correct but it doesn't sync up automatically.It only begins to sync up when I select the photos manually.Please help me,thanks.

Answer:

Hi, Ensam 515

Welcome to Google Photos Community Support Forum & thanks for your query.

Have you permitted the Google Photos app to use the mobile data in the background?
You will find that option in the main settings of the phone.

Answer:

Hi, Ensam 515

Thanks for your reply

However, I am looking for the setting of the background data option.

That will look like the screenshot below

Can you please check & confirm?

Answer:

Возможно нет синхронизации из-за того, что в настройках, вы не активировали "синхронизацию по мобильной сети". Если функция активировать фотографии синхронизироваться будут ещё и по мобильной сети а не только по Wifi.

Answer:

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Question: When we got the app updates for Google drive and Google photos. I have a message cant get it off

I'm trying to get the message off my app front ro be able to access my photos and videos

I believe I've heard some people having this issue have had to zoom out in order to see the x on the message. Is that possible for you?

Answer:

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Question: After restoring deleted photos from trash face grouping does'nt work

One day I deleted my all photos from my android Photos app. Then I restored all those from trash. Bu…

One day I deleted my all photos from my android Photos app. Then I restored all those from trash. But after restoring those deleted photos face grouping was'nt working. I tried by trigering face grouping switch several times but there was no response. How can I resolve this issue? Can anyone help me?

Answer:

Hi, Parvez Ali pvzabd

Welcome to Google Photos Community Support Forum & thanks for your query.

Please try reinstating the face grouping through the following steps.

Deactivate the face grouping first.
Next, open the Settings on your phone.
Tap Apps and notifications.
Tap Show all apps.
Tap Google Photos.
Tap Storage and cache.
Tap Clear storage.
Next, uninstall the Google Photos app.
Power off the phone & then restart.
Install the latest version of the Google Photos app through the Play Store.
Re-enable face grouping.

Depending upon the size of your collection, the app may take six to eight hours to bring back the people & pets tab.

Answer:

Hi, Parvez Ali pvzabd

Noted your reply

Did you recover the pics from the trash on your phone? Or, through the Bin in Google Photos app?

Are all the recoved pics on the cloud now?

You can verify that opening any picture.

Answer:

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Question: Want to rename the folder of camera

I want to rename the camera's folder

Hi, Alina Kharal

Welcome to Google Photos Community Support Forum & thanks for your query.

You can't rename the camera folder through the Google Photos app.
You will have to look for some other utility to do so.

Answer:

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Question: How do i know all pics on my S7 & SD card are backed up to the cloud?

I love to take pictures (all w my phone, now) but can't seem to get my head around what's backed up …

I love to take pictures (all w my phone, now) but can't seem to get my head around what's backed up and what's not!

Today, I've run out of storage in my Samsung S7 & the SD card - again!

Used to back up everything to external drives. Now that I'm on the cloud, i just see them in my Gallery and GP Cloud.

The simplest thing (for me - but maybe not the best!;) is to insert a new card, tfr phone stuff to it and fill up the phone, again!

I've lost lots of pics in the past - so very paranoid about deleting anything!!

Here's an added little twist - I keep getting notices that a couple of thousand pics can't be loaded to the cloud. Can't remember if they were too big or not std or what! Will have to wait till I see it again.

I know when I signed up for the cloud I said it was ok to resize them or whatever so they'd go up - or download - or whatever they call it this week!;)

Just didn't want to deal w external storage etc!

I know none of them are award winners - just memories - so ok to resize, as long as I can see them!!

Anyway, appreciate whatever you can suggest.

Thx!

jim, 1RaginCajunScot!;)

Answer:

Hi Jim,

Thanks for posting in the Google Photos Help Forum.

If your SD card photos are stored in some folders in your Android device, you can simply back up those folders to Google Photos. Here's how you can do so:

To back up device folder:

Open Google Photos app.
Go to the More option (three horizontal lines icon).
Go to Settings.
Go to 'Back up & sync' option.
Go to 'Back up device folder'.
Tap Back up device folders and select the folders (to enable) you want to back up.

Folders can include:

Photos you've downloaded.
Screenshots you've taken.
Photos saved by other apps (Facebook Messenger, WhatsApp, etc).

To check if the content is backed up, login in to photos.google.com to checked for your backed up photos and videos.

Let me know if you have any questions.

Regards,

Amanda

Answer:

Hi Jim,

Thanks for posting in the Google Photos Help Forum.

If your SD card photos are stored in some folders in your Android device, you can simply back up those folders to Google Photos. Here's how you can do so:

To back up device folder:

Open Google Photos app.
Go to the More option (three horizontal lines icon).
Go to Settings.
Go to 'Back up & sync' option.
Go to 'Back up device folder'.
Tap Back up device folders and select the folders (to enable) you want to back up.

Folders can include:

Photos you've downloaded.
Screenshots you've taken.
Photos saved by other apps (Facebook Messenger, WhatsApp, etc).

To check if the content is backed up, login in to photos.google.com to checked for your backed up photos and videos.

Let me know if you have any questions.

Regards,

Amanda

Answer:

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Question: Google photos back up

It says my google photos are backed up and I can free up space. Then, it wants to delete photos. Whe…

It says my google photos are backed up and I can free up space. Then, it wants to delete photos. Where are they being deleted from and where will I still have access to view and work with them?

Answer:

Hi Dave Paden,

You can easily remove all the photos from your device you've already uploaded to Google Photos by following the instructions at this link here.

Just select the correct tab for either Android or iOS and you'll find how to do it.

Your photos will safely remain in the cloud and you can view them in your phone in Google Photos, just like before but they won't actually be on your phone taking up space.

If you have anymore questions then please let us know.

Take care.

Answer:

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Question: After deleting photos from google photos they gobe from mobile too .I need them back please

I have deleted my photos from google photos but I found that they also gone from my gallery on my ph…

I have deleted my photos from google photos but I found that they also gone from my gallery on my phone , the problem is I didnt know that this is gonna happend so i need them back , what can I do to restore them by amyway please !

Answer:

Hi, Gehad Ahmed 7544

Welcome to Google Photos Community Support Forum & thanks for your query.

That happens because of the "Sync" feature in the app

Sync means that your photo library stays consistent across all devices that are signed in to your account with Google Photos.
For example, deleting a photo from one device will delete it from everywhere, and editing a photo on the web will edit the photo on the original device.

Nevertheless, any deleted picture is retained in the bin for sixty days,

If your delete action is recent, you will find all the items in the bin. The bin icon becomes visible in the library view. Tap that & recover everything available in the bin.

However, if your delete action has already crossed sixty days, or you have emptied the bin inadvertently, there is no way to recover anything through Google Photos.

However, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps 

and run a scan for anything to recover.

Answer:

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Question: I have a samsung s20 plus.

Free up space on samsung s20 plus crashes out

I have apprix 46gb to free up.

The free up button is pressed soon after the app crashes. Nothing is ckeared nothing happens.

Answer:

Hi, Vandna Govind

Welcome to Google Photos Community Support Forum & thanks for your query.

The free up space feature is to be used periodically.

Through many similar posts, it is noted that the free up space creates some problem when the amount to be freed becomes huge.

Can you please try creating some more free space on your phone by removing some unwanted apps & downloads?

Answer:

Hi, Vandna Govind

Thanks for your reply

I suggest, first you clear the cached & stored data through the steps.

On your Android phone, open the Settings.

Tap Apps and notifications.
Tap Show all apps.
Tap Google Photos.
Tap Storage and cache.
Tap Clear storage.
Next, uninstall the Google Photos app.
Power off the phone & then restart.
Install the latest version of the Google Photos app through the Play Store.
Log into your profile

Next, open the app & tap to open the first picture.

Slide up & then you will see a menu option "Delete from device". Tap that.
That action will remove the picture from your device only leaving the one on the cloud intact.
Next, slide to the left horizontally.
Repeat the same step.
Repeat this action for at least thirty to forty pictures.

That may create sufficient space on the device for the app to work on the "Free up space" command. Try that & confirm.

Answer:

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Question: Photos that I backed up are now missing, how do I get them back?

I had double checked that they backed up before I deleted the photos, now on my new phone, pictures …

I had double checked that they backed up before I deleted the photos, now on my new phone, pictures from now to November 2017 aren't there. I already looked at the trash and it said that the back up was complete. There are many valuable photos missing, how do I get them back?

Answer:

Hello Fallon,

Thanks for posting in the Google Photos Help Forum.

I understand and I'll be happy to help. Are the photos from the device camera folder or from the Google Photos library? If it is from Google Photos, it can be possible that the photos weren't uploaded successfully to Google Photos (cloud) and also make sure you're logged in to Google Photos with the same Google Account that you used during the backup. Photos/videos that are not synced or backed up, will still appear in Google Photos and will have this icon

(which means not synced/backed up) or some photos/videos will also show up with the two arrows in a circle mean backup is in progress.

Once the upload is complete there will be no icon on any photos/videos. Often, many of us misinterpret that they are all backed up because the photos/videos show up in Google Photos and we over see the icons on each photo/video. If the photos/videos weren't backed up they cannot be deleted from the Google Photos library nor Trash.

In case, you are uploading a large amount of data (photos/videos), please know that it might take 24-48 hours for the photos and videos to sync across all devices. Please ensure to have 'Backup & sync' enabled on the Google Photos settings while you're backing up your photos and videos. To check is the content is backed up, login in to photos.google.com to checked for your backed up photos and videos.

However, if you're sure they were backed up, I recommend you looking for your video here:

If a photo/s is deleted from Google Photos, it would go to Trash/Bin for the next 60 days (after deletion). Unfortunately, if the photos aren't found in Trash or deleted from Trash, I'm afraid, you might not find them else where to recover them because Trash is the last resort to retrieve your lost/deleted photos.

Meanwhile, please uninstall and reinstall the Google Photos app on your iOS device and login with the same Google Account to check if this sorts the issue.

Let me know how it goes.

Best,

Amanda

Answer:

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Question: Stop convertion of photos automatically into motion picture

Want to stop convertion of photos automatically into motion picture

Hi, Himanshi Namdev

Welcome to Google Photos Community Support Forum & thanks for your query.

The Google Photos app doesn't convert any static picture to motion photo.
That feature is embedded in the camera app.
Here is an article that explains the motion photo feature on Pixel phones.

https://support.google.com/googlecamera/answer/9937175?hl=en

You will be able to find similar details about the feature in your phone through the manufacturer of that.

Answer:

Hi, Himanshi Namdev

Thanks for your reply

The Google Photos app doesn't have any capability yet to convert any static picture into a motion photo.
The app can only play motion photos.
You may have turned on the motion photo feature in your camera inadvertently.
Now after revision, the app is playing those motion photos.
You can stop the autoplay at any time.
The two screenshots below explain how to do that.

Further, you can export the best frame & discard the motion photo.
The feature is meant for that purpose.
Sometimes, when we hit the capture button, we may miss the precisemoment when the actual action happens & then we feel bad.
However, if the motion photo feature is on, the camera captures frames one and half seconds before & after we click.
That helps in getting a perfect picture of some live action.

Answer:

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Question: I have motog how do I get hotspot?

Hotspot

Hi, Kay Parker 9361

Welcome to Google Photos Community Support Forum & thanks for your query.

However, regretfully, your query is not related to any feature in the Google Photos app.

You should look into the documentation provided by your phone's manufacturer.

Answer:

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Question: missing photobook draft

My photobook draft content is missing. The title is still there and when I clicked in, there is noth…

My photobook draft content is missing. The title is still there and when I clicked in, there is nothing in there. I've worked on it for a few days and it's not up to 90 days yet. Where can I get them back?

Answer:

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Question: permanent delete photos backup by not done please by reverse google photos

my google photos detele photos backup

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Question: How to recover old delete photo

Old delete photo

Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.

Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(

Answer:

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Question: In my google photos app. Group similar face folder-> show peta with people option is not there.why

In people view optionall people and also all photos are not showing why

Hi, Hema latha 3462

Welcome to Google Photos Community Support Forum & thanks for your query.

However, can you clarify somewhat more?
Is it so that the face recognition feature has not identified all the faces and only a few thumbnails appear in the people & pets section?

Answer:

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Question: My exported photos

I'm trying to get back my photos from being exported

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Question: Why are Photos skipped during manual upload?

I am on an iMac with Mojave and I am manually uploading photos using FireFox. I create an album and …

I am on an iMac with Mojave and I am manually uploading photos using FireFox.

I create an album and then drag and drop photos in the new album. I have been doing this for two evenings and have uploaded numerous albums already. Some albums have 1 or two photos skipped (I always assumed the photo my be crook, so no real drama)

But last night, it skipped my whole selection, I changed the album name and tried a different selection and the whole selection was skipped again. I did it with a third selection and again nothing was uploaded). I change my method of upload by selecting the images from my computer and still no luck. I checked that I did not run out of storage, and I still have plenty left.

Can someone tell me why a photo would be skipped during upload, so I can understand this better.

Answer:

Caused by Firefox - don't know why.

Google applications best can be used in Chrome - then you can stay signed-in also,

For all other garbage Firefox or Safari maybe good enough.

Answer:

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Question: Photes not permanent delete move to bin only

Photes cannot delete permanently only move to bin in photes

Hi, Pavithra .P

Welcome to Google Photos Community Support Forum & thanks for your query.

Any deleted picture will stay in the bin for sixty days.
That's a safety feature to safeguard against inadvertent deletion.

You have an option to delete the picture from the bin also or empty that permanently.
However, then, that becomes an irreversible action.

Once done, you will not be able to recover anything if you change your mind.

Answer:

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Question: recover photos

i accidently deleted photos permanently please recover it

Hi, Satyam Mishra 2400

Welcome to Google Photos Community Support Forum & thanks for your query.

By permanently deleted do you mean you emptied the "Bin" in the phone app or "Trash" on the desktop?

Then regret, that's an irreversible action.

There is no way to recover the pictures through google photos.

However, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps 
and run a scan for anything to recover.

Answer:

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Question: I have deleted my image and video. Which I want to recovered all things

Recovered all things

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Question: I want my old photos

I want my old photos

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Question: When I'm record video everything is ok but when I'm playing recored video voice is not coming.

Audio is not coming with record video.

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Question: Motorbike

Am trying to find motorbike

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Question: Some heic files cannot be uploaded

I just started using Google Photos and tried to upload all my photos to it. I have many heic photos …

I just started using Google Photos and tried to upload all my photos to it.

I have many heic photos taken with my Samsung phone. Most of them can be uploaded smoothly, but several photos could not be uploaded ( no matter from browser or app).

Here is an example:

https://drive.google.com/file/d/1GsW13uk1Ka_wN5iJ6ikv0f2A9mejP0in/view?usp=sharing

Also, as you can see, it can't be previewed on Google Drive too.

It's weird since most of the other photos taken with the same phone works smoothly.

Answer:

@kosi

No explanation possible.

Your file downloaded from Drive can be opened in the Windows viewer like any other heic or jpg file.

But if I try to upload via my Chrome-browser, I also get an error also.

But my general remark is that you should not use the heic- and hevc settings of your Samsung-camera-app because of lower quality compared to standard.

Then you also prevent future problems or problems for other users at sharing.

Best

Answer:

@Rinus Alewijnse

I haven't carefully compared the quality between different formats, while heic does save half of the space on average. Anyway, thanks for your advice : )

Answer:

@kosi

When you include incidental movies in hevc-format, you maybe right about a factor 2 less space on your phone, but at Google (assuming high quality setting), the difference is small and that will be relevant after June 1 because then Google will start counting them.

But half the size also is half the quality and that can be seen below:

The upper one (heic) has too much contrast and that makes the foreground too dark and the clouds too white. The shots were taken 18 seconds in between - so no big changes in the scene.

Of course it is impossible to compare many scenes, but this one is a typical outdoor scene.

The space on phone is no problem nowadays, but you need to get into the discipline that your delete the oldest month when a new actual month is started. You have to do that in some Gallery app to prevent that you also delete your copies at Google.

Best

Answer:

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Question: When I delete photos from google photo, Automatically delete from phone gallery, how can I stop this

I tried to search in settings, nothing, I tried removing the album from backing up, but still it sho…

I tried to search in settings, nothing, I tried removing the album from backing up, but still it showed my pics from that album on google photos and when I remove them from google photos, it deletes it from my phone gallery..

Answer:

Hello ZetKill Gaming,

The Google Photos app acts as a window to see photos backed up to Google Photos and photos in the Gallery.

For information, the delete options on Android are as follows

Free up space checks that a photo is backed up then deletes it from the local storage
Delete in the Google Photos app using the trash
- Deletes both the device copy and the backed up web copy
- If internet access is available the photo is put in the web trash and is permanently deleted after 60 days
- If Internet access is not available the photo is put in the app trash and is permanently deleted after 30 days or when the app data is deleted
Delete in the app using the 3 dot option to Delete from the device, either singly or by selecting a batch
- The photos remain backed up and can be seen both in the app and on the web
Delete using a Gallery app (Gallery Go etc)
- The photos remain backed up and can be seen both in the app and on the web

In all these cases the device copy is deleted and will no longer be visible in any Gallery app. Social media and other apps will not see any of the photos unless they are specifically designed to access the web copy.

To share to a third party app you can select a photo and choose the share option to select the sharing app.

Regards,

Peter

Answer:

Hello ZetKill Gaming,

The Google Photos app acts as a window to see photos backed up to Google Photos and photos in the Gallery.

For information, the delete options on Android are as follows

Free up space checks that a photo is backed up then deletes it from the local storage
Delete in the Google Photos app using the trash
- Deletes both the device copy and the backed up web copy
- If internet access is available the photo is put in the web trash and is permanently deleted after 60 days
- If Internet access is not available the photo is put in the app trash and is permanently deleted after 30 days or when the app data is deleted
Delete in the app using the 3 dot option to Delete from the device, either singly or by selecting a batch
- The photos remain backed up and can be seen both in the app and on the web
Delete using a Gallery app (Gallery Go etc)
- The photos remain backed up and can be seen both in the app and on the web

To share to a third party app you can select a photo and choose the share option to select the sharing app.

Regards,

Peter

Answer:

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Question: Export video file tags out of Picasa 3

Hello, I am trying to export VIDEO files I tagged using Picasa 3 into something that can be read by …

Hello, I am trying to export VIDEO files I tagged using Picasa 3 into something that can be read by Windows. As I understand, the tags are stored in a database, not in the video files themselves. Does anyone know how to export or transfer them?

Answer:

@Miguel

Which tags are your talking about?

Google Photos reads normal filedata but no captions and keywords etc.

But you can enter such data after uploading.

Be aware that they old dates, so if uploading via photos.google.com is ended you should select "Add to album" to have them together - else they get lost in your timeline.

Good luck

Answer:

Hello Rinus, thanks for your answer.

I mean the tags that I introduced in Picasa to classify and identify my videos. We are talking a few thousands of short videos (family stuff, holidays, etc.)

For pictures, these tags are saved in the image file (Exif), but for videos they are not, as far as I understand. They are stored in a separate database, made by Picasa.

What I would like is to somehow have these tags embedded in the video files, so that Windows, or other programs, could read them.

Do you think it is possible?

Answer:

Sorry Miguel, I did miss your reply.

I can't answer about any hidden tags in Picasa because I only have 3 old wmv-examples saved.

But when I view the hidden .picasa.ini file (this is a simple textfile), I don't see much more then some captions I have added and these can be copied into Google Photos one by one.

Better to assign these old videos to albums in Google Photos which you can give a searchable name.

Don't expect further answers here, because Picasa is rather obsolete (hélas).

Best

Answer:

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Question: Reset ke bad aade se jayada photos delete ho gye

Mene bahut kosis ki pr wapis ni mile

Hi, Deepak saini 6173

Welcome to Google Photos Community Support Forum & thanks for your query.

Possibly, the backup action did not happen for the photos which are not visible now.

The Google Photos app acts as a portal viewer. We continue to see photos from our phone plus the ones on the cloud together & get the wrong impression that everything is backed up.

However, the status needs to be checked periodically by tapping the profile icon & then observing the message on the backup & sync option.

Now since you have done a factory reset, the photos are nowhere
Nevertheless, you can try any file recovery app and see whether you can retrieve something from the phone memory.

Answer:

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Question: help google photos appears not backed up

hi I have been backing up photos and the other day it said I only had 200 pictures left to back up(o…

hi I have been backing up photos and the other day it said I only had 200 pictures left to back up(originally around 3000) then it's gone back to saying got 2500 left. I have already checked logging in and it is showing recent pictures so seems to indicate only a few hundred left but it seems to have started again. I don't know what to do as now most recent not backing up

Answer:

Hi Danielle,

I would suggest clearing the cache for the app. This will not delete any of your data. But it will essentially refresh the app and hopefully kick start the backup properly.

On your Android device, open the Settings app
Tap Apps (or Application Manager)
Tap Google Photos
Tap clear cache
Tap clear data

You will need to log into Google Photos again. Once you've done that, make sure that you have turned Backup and Sync on again.

Let us know how you go.

Answer:

hi thank you, this has took the photos left to back up to 73 however it is not displaying pictures I have taken in the last say 5 days, they are showing on my camera though. so it appears to have hung and gone back to the pics i last backed up.

Answer:

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Question: I want to own shell side as a black lady

Shell cashier co ordinator for 10 years

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Question: How will I create password in any folder

I am trying to create password in folder

Hi, Prashant Kumar 9312

Welcome to Google Photos Community Support Forum & thanks for your query.

However, regretfully, the Google Photos app doesn't offer any feature like locking some folder with s password.
You will have to look for some proprietary app in the play store.

Answer:

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Question: Download fotos through links which are sent to my gmail. Where are the fotos downloaded to?

I want to download all fotos and videos from Google foto. I chose to download through a link which w…

I want to download all fotos and videos from Google foto. I chose to download through a link which was sent to my gmail account. The icon "download" is checked and I have thus downloaded fotos.

However, I cannot find the downloaded fotos anywhere on my computer. Download destination is not mentioned anywhere in the process.

Where can I find my fotos?

Answer:

Hi, Lisa FR

Welcome to Google Photos Community Support Forum & thanks for your query.

Did you arrange the download through Google takeout?
If so, the content will be in zip format.
Have you retained the email through which you received the content?
If so, you can try downloading the content once again & note the download destination.

Alternatively, you can search using any file explorer app the zipped file.

Answer:

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Google photo QA

Monday, March 21, 2022

I don't see people and pets group there since 1 hour. Please fix this problem .

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