Photo backup
====================End Question=====================
Question: I have accounts that i cant get in dont remember password pbone or email i want photos .how can
I've tried to remember passwords n revover them
Hi, Shawna Renee
Welcome to Google Photos Community Support Forum & thanks for your query.
I suggest, you please visit the link
https://support.google.com/accounts/answer/7682439?hl=en and follow the suggested steps to recover your account.
https://support.google.com/accounts/answer/7682439?hl=en and follow the suggested steps to recover your account.
Still, if you face some problem, please create a post in the support forum for Google Accounts. The link is
https://support.google.com/accounts/community?hl=en
Answer:
====================End Question=====================
Question: My files,and apps are showing up like I am a "teen" I am about to be 60, and have no computer at hom
Trying to get my phone back to uncensored..as I am 60 years old, not a teenager.
Hello there,
Welcome to the Google Photos Help Forum.
Keep me posted.
Regards,
Amanda
Answer:
====================End Question=====================
Question: How do i move my photos back to my gallery?
How do I move my photos back to my gallery?
Hi, Frank Farris
Welcome to Google Photos Community Support Forum & thanks for your query.
To bring back the pics to your phone's gallery, either, you can download photos one by one. Regrettably, there is no option to do so on a batch of photos.
Or, you can arrange for a bulk download by visiting the link https://takeout.google.com/;
Select the Google Photos app for data download.
Once the file is ready, you will get an email. Access that & unzip all the attachments into your phone's gallery.
That will bring everything to your phone.
Answer:
For more options, see this link.
Answer:
====================End Question=====================
Question: For the last two days this app is showing 'getting your photos' but never got it
I signed in and out of my account and cleared datas and caches of the app but still it isn't working
It just keeps saying 'getting your photos'
Please fix this
Answer:
====================End Question=====================
Question: Where is my movie
====================End Question=====================
Question: How to I transfer video files from my BBz10 to my new Pixel 4a? My BBz10 says the files are too lar
How can I save and transfer video files from my BBz10 to my Pixel 4a? My BBz10 says the files are to…
Answer:
Once done, you can download all the pictures on the PC & then sync that folder with Google Photos through the desktop app available at
https://photos.google.com/apps.
Answer:
I installed BB Link years ago when I first got my BBz10. It worked just fine until I updated my BB OS with a recommended Android shell to improve performance. I believe that is when the BB Link quit working. Anyone have any ideas to make the Link work again. My goal remains to rescue my photos, videos and a few text messages from my BBz10 before I migrate to my Pixel 4a.
Answer:
I found the answer on a BB Community site... "Crackberry". All that was needed was to disable a security function that was added during a Wndows 10 update and then all is well. I was able to upload my media files from my BBz10, save them to a file on my PC then select the ones desired to upload to Google Photos. Of course, then it is necessary to re-enable the security feature. Thank you to all that tried to help. It is much appreciated!
Answer:
Answer:
Answer:
====================End Question=====================
Question: How to Edit videos and Cut videos
I want to edit a video.trim a video
Answer:
====================End Question=====================
Question: Flipping words
Flip the photo to make the printed words are in the right direction
Answer:
====================End Question=====================
Question: College aii
====================End Question=====================
Question: Some my photos lose in Google drive
My photos very privacy. Am format my phone. Then google drive open not see photos. Only see am open …
Answer:
====================End Question=====================
Question: College created 9 photos one pram is not working salve my problem.
Answer:
Addition
Answer:
====================End Question=====================
Question: PNG File help
I'm technologically challenged and don't know how to open a PNG file I came across in my phone. I've…
I'm technologically challenged and don't know how to open a PNG file I came across in my phone. I've tried to look up how to open it. However I really just don't get it. Could someone please help me out with this. I don't know where it came from or how it got in my phone.
Answer:
@Clifford
Answer:
====================End Question=====================
Question: Recover my video from Google photo . All delete permanent for trans please recover 10 gb video
Recover my video from Google photo . All delete permanent for trans please recover 10 gb video
Answer:
You are google expert . Please recover video from Google photo . It is permanent delete from Google Photos and bin.
Answer:
====================End Question=====================
Question: I'd like to send pictures in my gallery to a website. Anybody out there know how to do this?
Trying to upload pictures bro a website.
Answer:
====================End Question=====================
Question: How to move photos to sd card
Trying to move photos from Dropbox to external sd card
Answer:
====================End Question=====================
Question: Tagging People
Why is it that instead of Google making space for new faces when adding new ones, they replace older…
Why is it that instead of Google making space for new faces when adding new ones, they replace older faces that I've taken time to manually tag?
Answer:
====================End Question=====================
Question: Where is my movie
====================End Question=====================
Question: How to I transfer video files from my BBz10 to my new Pixel 4a? My BBz10 says the files are too lar
How can I save and transfer video files from my BBz10 to my Pixel 4a? My BBz10 says the files are to…
Hi, George Kuehl
Welcome to Google Photos Community Support Forum & thanks for your query.
Have you uploaded the videos to Google Photos? Are you not able to download the video to the Pixel phone through Google Photos?
Answer:
Hi, George Kuehl
Thanks for your reply
I understand BBz10 has BB OS. So you can't install the Google Photos app on that in a routine manner.
However, since you have posted this query in the Google Photos forum, I am suggesting a way to get your pics through Google Photos.
You need to download the BB link app on your phone to enable connecting your phone to your PC.
Once done, you can download all the pictures on the PC & then sync that folder with Google Photos through the desktop app available at
https://photos.google.com/apps.
After that, the app will upload all the pics to Google Photos & then these will become visible on your new phone also.
Answer:
I installed BB Link years ago when I first got my BBz10. It worked just fine until I updated my BB OS with a recommended Android shell to improve performance. I believe that is when the BB Link quit working. Anyone have any ideas to make the Link work again. My goal remains to rescue my photos, videos and a few text messages from my BBz10 before I migrate to my Pixel 4a.
Answer:
I found the answer on a BB Community site... "Crackberry". All that was needed was to disable a security function that was added during a Wndows 10 update and then all is well. I was able to upload my media files from my BBz10, save them to a file on my PC then select the ones desired to upload to Google Photos. Of course, then it is necessary to re-enable the security feature. Thank you to all that tried to help. It is much appreciated!
Answer:
Hi, George Kuehl
Thanks for your reply
Glad to know you could resolve your problem.
Answer:
Hi, George Kuehl
Thanks for your reply
Glad to know you could resolve your problem.
Answer:
====================End Question=====================
Question: How to Edit videos and Cut videos
I want to edit a video.trim a video
Hi, muhammed Nasihkp
Welcome to Google Photos Community Support Forum & thanks for your query.
You can trim a video through these steps.
- Tap to open the video
- Tap once again to make the controls visible
- Tap the edit symbol
- Adjust the sliders to remove frames from leading and trailing ends. See the screenshot below. You can slide the preview bar in the middle to verify whether the selected content is the desired one.

- Save once done.
Answer:
====================End Question=====================
Question: Flipping words
Flip the photo to make the printed words are in the right direction
Hi, Rominia Hall
Welcome to Google Photos Community Support Forum & thanks for your query.
To flip the words, you need to flip the entire image.
The Google Photos app doesn't have this feature right now. However, you can do so through another app Snap seed.
To do so, please follow these steps.
- Tao to open the photo
- Tap Edit
- Slide the menu bar with the leading tab "Suggestions" towards the left to reveal the option "More". Tap on that
- Slide the menu bar with the leading tab "Markup" to reveal the option Snap seed. However, that will be available only when you have Snap Seed installed on your phone
- Once in Snap Seed, tap on the Tools option in the bottom row,
- On the next screen, tap on "rotate"
- Now, in the bottom bar, you will see a filled and another hollow triangle juxtaposed. Tap on that.
- That will create a mirror image. Save this new edit.
Answer:
====================End Question=====================
Question: College aii
====================End Question=====================
Question: Some my photos lose in Google drive
My photos very privacy. Am format my phone. Then google drive open not see photos. Only see am open …
This is not the Google Photos support community ; however the following is provided for general advice, and assistance.
If correctly synced to your Google account, your photos/videos can be viewed at https://photos.google.com/ on a pc, or in your device using the Google Photos app from Google Play. Make sure you are signed into the correct account. Read Find missing photos & videos for initial help. If that doesn't help:-
- Have you signed into the correct account where the photos are stored?
- Photos may not have been correctly synced to Google.
- Search Trash/Bin in a desktop PC, or your device, in the photos page or app, if needed.
- Use the Google Photos app, downloadable from Google Play.
- Photos/videos deleted from Trash/Bin at https://photos.google.com/ cannot be recovered.
- Google delete photos/videos if in Google Photos Trash/Bin for > 60 days. If removed by Google after 60 days, cannot be restored.
- Read Delete & restore your photos & videos for further information.
If you did not delete these yourself, you need to immediately make your account more secure.
(Deleted YouTube videos are usually unrecoverable However this page may help, small print - YMMV. For specific YouTube assistance, please ask in the YouTube help community.)
We can't assist any further in this forum with problems which specifically relate to Google Photos, or YouTube. Please ask in the correct forum, (links above), if you need more help.
Answer:
====================End Question=====================
Question: College created 9 photos one pram is not working salve my problem.
Hi, Veera Anjaneyullu
Welcome to Google Photos Community Support Forum & thanks for your query.
The collage-making feature doesn't work when the count of selected pics crosses eight.
You will have to use some proprietary app to do so.
Answer:
Addition
This problem seems device-specific and is escalated. but sofar no solution.
You can try to do the same at Google on photos.google.com in the Chrome-browser.
If the collage is saved, you also will see it on your Android.
Good luck
Answer:
====================End Question=====================
Question: PNG File help
I'm technologically challenged and don't know how to open a PNG file I came across in my phone. I've…
I'm technologically challenged and don't know how to open a PNG file I came across in my phone. I've tried to look up how to open it. However I really just don't get it. Could someone please help me out with this. I don't know where it came from or how it got in my phone.
Answer:
@Clifford
A normal png-file like a screenshot should give no problems.
But probably you got a special png and if you don't know how you got it, just neglect or delete it.
This problem does not have anything with Google Photos.
Answer:
====================End Question=====================
Question: Recover my video from Google photo . All delete permanent for trans please recover 10 gb video
Recover my video from Google photo . All delete permanent for trans please recover 10 gb video
Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(
Answer:
You are google expert . Please recover video from Google photo . It is permanent delete from Google Photos and bin.
Please sir try to video recover . I am ready pay ammount.
Answer:
====================End Question=====================
Question: I'd like to send pictures in my gallery to a website. Anybody out there know how to do this?
Trying to upload pictures bro a website.
Hi, Patti Friedman
Welcome to Google Photos Community Support Forum & thanks for your query.
You can't upload pictures to a website directly through the Google Photos app.
You need to download that first to your phone & upload it to the website.
You need to download that first to your phone & upload it to the website.
Answer:
====================End Question=====================
Question: How to move photos to sd card
Trying to move photos from Dropbox to external sd card
Hi, Jennifer Holder
Welcome to Google Photos Community Support Forum & thanks for your query.
Although there are multiple ways to transfer the content from the internal memory of the phone to an SD card, doing so through Google Photos allows retaining the backup and sync aspect.
Please follow the steps below to achieve the transfer.
- Open Google Photos.
- Tab Library.
- Tap the desired folder under Photos on the device like Camera, Screenshots etc.
- Select photos by long pressing then tap others after the tick confirms the first selection
- You can also long-press and stroke down while still in a pressed condition, to select a batch.
- Next, tap the 3 dot menu top right.
- Tap Move to folder.
- Tap New SD folder, type a folder name then tap Create.
Note that if the photos are backed up to Google Photos this will not remove them from the Photos, and even if the new folder is not selected for Backup & sync any contents will still be deleted if you delete that using the Google Photos app.
Answer:
====================End Question=====================
Question: Tagging People
Why is it that instead of Google making space for new faces when adding new ones, they replace older…
Why is it that instead of Google making space for new faces when adding new ones, they replace older faces that I've taken time to manually tag?
Now there are people all under one face that don't belong together, and then people who've had a face, now disappear completely?
Answer:
====================End Question=====================
Question: I want my photos to garraley
I wanted them in garalley so that I can be able to upload them anywhere
Answer:
Answer:
====================End Question=====================
Question: Why can't I get back those photos
To remove them from Google play store
====================End Question=====================
Question: My count name is Jane
====================End Question=====================
Question: How do I take two pictures from my galaxy and make one
I want to take my profile picture and a picture of a black panther I have and make it look like he's…
Answer:
====================End Question=====================
Question: +2 hours for a movie to be created for Mother's day?
Hi, I'm trying to create a movie for my mom. On my computer in Chrome, I selected Utilities>Movies>M…
Hi,

Answer:
====================End Question=====================
Question: I want my photos to garraley
I wanted them in garalley so that I can be able to upload them anywhere
Hi, Clara Chege
Welcome to Google Photos Community Support Forum & thanks for your query.
To bring back the pics to your phone's gallery, either, you can download photos one by one. Regrettably, there is no option to do so on a batch of photos.
Alternatively, you can install the Google One app there is a one time option to restore up to two hundred most recent photos to the device.
However, the local folder structure can not be restored.
To do so, there is no requirement to join Google One, the option is available to everyone.
However, the method may not be effective to recover something when the count is more than two hundred.
Or, you can arrange for a bulk download by visiting the link https://takeout.google.com/;
Select the Google Photos app for data download.
Once the file is ready, you will get an email. Access that & unzip all the attachments into your phone's gallery.
That will bring everything to your phone.
Answer:
Hi, Clara Chege
Welcome to Google Photos Community Support Forum & thanks for your query.
To bring back the pics to your phone's gallery, either, you can download photos one by one. Regrettably, there is no option to do so on a batch of photos.
Alternatively, you can install the Google One app there is a one time option to restore up to two hundred most recent photos to the device.
However, the local folder structure can not be restored.
To do so, there is no requirement to join Google One, the option is available to everyone.
However, the method may not be effective to recover something when the count is more than two hundred.
Or, you can arrange for a bulk download by visiting the link https://takeout.google.com/;
Select the Google Photos app for data download.
Once the file is ready, you will get an email. Access that & unzip all the attachments into your phone's gallery.
That will bring everything to your phone.
Answer:
====================End Question=====================
Question: Why can't I get back those photos
To remove them from Google play store
====================End Question=====================
Question: My count name is Jane
====================End Question=====================
Question: How do I take two pictures from my galaxy and make one
I want to take my profile picture and a picture of a black panther I have and make it look like he's…
Any 3rd party photo editing program should be able to do that.
Check for YouTube videos showing demos.
Answer:
====================End Question=====================
Question: +2 hours for a movie to be created for Mother's day?
Hi, I'm trying to create a movie for my mom. On my computer in Chrome, I selected Utilities>Movies>M…
Hi,
I'm trying to create a movie for my mom. On my computer in Chrome, I selected Utilities>Movies>Mother's Day Movie and selected my mom's face and my own. When I clicked done, I got the notice below. That was over two hours ago, and I still can't find the movie anywhere. Is there a way to check on the progress of my movie? Also I created a movie like this a week ago and it never appeared in a Utilities Library that seemingly doesn't exist...

Thanks in advance!
Answer:
Answer:
====================End Question=====================
Question: I have deleted by mistake my video permanent I want recover it
Plz Sir Its very important.I have deleted by mistake my video I want recover it
Answer:
====================End Question=====================
Question: I can't find my many folders in gallery nor in google photo
My many folders are missing in gallery and google photos. I didn't deleted them
====================End Question=====================
Question: About Google photos issue regarding download option
What is this option and nowadays there is new day new issues o Google photos what is the reason plea…
What is this option and nowadays there is new day new issues o Google photos what is the reason please do something today I was downloading photos then suddenly this message came and whenever i was deleting photos there was a temporary delete option and again it was coming automatically that deleted photo
Answer:
====================End Question=====================
Question: Google photos says i can free up 70 GB. But when i try it does nothing. Please help!
Google photos says all items are safely backed up and I can free up 70 gb of storage but when I sele…
Answer:
====================End Question=====================
Question: After backup I used the free up space option....now i want all the images that got deleted! how?
I used the free up space option and my photos that are back uped got deleted I want them back ... I …
I used the free up space option and my photos that are back uped got deleted I want them back ... I tried to check the google drive if they are there but i can't find then in google drive too
Answer:
====================End Question=====================
Question: How to save shared photos of selected people?
How to save photos in shared library? I dont like to save allk of them, but of selected people only.…
How to save photos in shared library? I dont like to save allk of them, but of selected people only. (the option is there but does not work)
Answer:
I shared the library of one test account with another, and it turned out that the option to add only selected people is not even there. The reason may be however that "Face grouping" is not yet officially available in Europe. I have it activated in one account (that happened during holidays in Thailand), but not in both.

Answer:
I shared the library of one test account with another, and it turned out that the option to add only selected people is not even there. The reason may be however that "Face grouping" is not yet officially available in Europe. I have it activated in one account (that happened during holidays in Thailand), but not in both.

Answer:
====================End Question=====================
Question: Why photos in whatsApp dont apear in gallery?
Photos which sent to me in whatsApp don't appear in gallery?
Photos which sent to me in whatsApp don't appear in gallery?

Answer:
Answer:
Addition
Answer:
====================End Question=====================
Question: WHY DOES MY FACE GROUPING NOT WORK
My face grouping used to work and now it doesn't. Every time I tried it on it won't go on and the bu…
My face grouping used to work and now it doesn't. Every time I tried it on it won't go on and the button literally just turns off. I'm so upset and have contacted Google multiple times. HELP ME PLEASE.
Answer:
====================End Question=====================
Question: Can u back up Google Photos in High Quality (instead of Original) with 100GB Google 1 subscription?
Hi all, hope this finds you all well, I just wanted to ask, 1) Can you back up Google Photos in High…
Hi all, hope this finds you all well, I just wanted to ask,
Answer:
Hello Rachael,
Not sure we can help here, I just created a Mother's and Father's in less than ten minutes, visible at Utilities - Google Photos
Each one has about 20 photos in it
Regards,
Peter
Answer:
====================End Question=====================
Question: I have deleted by mistake my video permanent I want recover it
Plz Sir Its very important.I have deleted by mistake my video I want recover it
Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(
Answer:
====================End Question=====================
Question: I can't find my many folders in gallery nor in google photo
My many folders are missing in gallery and google photos. I didn't deleted them
====================End Question=====================
Question: About Google photos issue regarding download option
What is this option and nowadays there is new day new issues o Google photos what is the reason plea…
What is this option and nowadays there is new day new issues o Google photos what is the reason please do something today I was downloading photos then suddenly this message came and whenever i was deleting photos there was a temporary delete option and again it was coming automatically that deleted photo

Answer:
====================End Question=====================
Question: Google photos says i can free up 70 GB. But when i try it does nothing. Please help!
Google photos says all items are safely backed up and I can free up 70 gb of storage but when I sele…
Hello,
Depending on how much data was deleted, it can take 24-48 hours or more for the update to appear throughout the system.
Answer:
====================End Question=====================
Question: After backup I used the free up space option....now i want all the images that got deleted! how?
I used the free up space option and my photos that are back uped got deleted I want them back ... I …
I used the free up space option and my photos that are back uped got deleted I want them back ... I tried to check the google drive if they are there but i can't find then in google drive too
Answer:
====================End Question=====================
Question: How to save shared photos of selected people?
How to save photos in shared library? I dont like to save allk of them, but of selected people only.…
How to save photos in shared library? I dont like to save allk of them, but of selected people only. (the option is there but does not work)

Answer:
I shared the library of one test account with another, and it turned out that the option to add only selected people is not even there. The reason may be however that "Face grouping" is not yet officially available in Europe. I have it activated in one account (that happened during holidays in Thailand), but not in both.
Is Face grouping officially available in your country ?

Answer:
I shared the library of one test account with another, and it turned out that the option to add only selected people is not even there. The reason may be however that "Face grouping" is not yet officially available in Europe. I have it activated in one account (that happened during holidays in Thailand), but not in both.
Is Face grouping officially available in your country ?

Answer:
====================End Question=====================
Question: Why photos in whatsApp dont apear in gallery?
Photos which sent to me in whatsApp don't appear in gallery?
Photos which sent to me in whatsApp don't appear in gallery?


Answer:
Hi, nagwa roshdy
Welcome to Google Photos Community Support Forum & thanks for your query.
However, regretfully, your query is not related to some feature in the Google Photos app.
Nevertheless, WhatsApp hides the media folder from visibility to other apps, usually.
But, you will find directions on how to unhide that on WhatsApp FAQ pages.
But, you will find directions on how to unhide that on WhatsApp FAQ pages.
Answer:
Addition
Which gallery are you talking about?
Do you see that picture in the Whatsapp-folder under Pictures on device on the Library-page of the Google Photos app?
If there and you open the folder, you can switch-on backup and then the picture(s) will become visible on the Photos-page also on the dates they were received.
Else come back to report more precisely because showing the same picture twice without any technical information around them, makes it impossible for us to guess what may be wrong.
Answer:
====================End Question=====================
Question: WHY DOES MY FACE GROUPING NOT WORK
My face grouping used to work and now it doesn't. Every time I tried it on it won't go on and the bu…
My face grouping used to work and now it doesn't. Every time I tried it on it won't go on and the button literally just turns off. I'm so upset and have contacted Google multiple times. HELP ME PLEASE.

Answer:
====================End Question=====================
Question: Can u back up Google Photos in High Quality (instead of Original) with 100GB Google 1 subscription?
Hi all, hope this finds you all well, I just wanted to ask, 1) Can you back up Google Photos in High…
Hi all, hope this finds you all well, I just wanted to ask,
1) Can you back up Google Photos in High Quality (instead of Original Quality) with Google One subscription of 100 GB? Or is the High Quality backup option only available on the free 15 GB backup?
Answer:
2) Backup in High-quality will not occupy any space if the upload is done before 1st June 2021.
3) The storage change after 1st June will be:- Every high-quality format upload will also count towards space & share that with Gmail & Google drive. You can continue to do so till you reach the 15 GB free limit. However, once full, you may lose access to the content unless you remove something or subscribe to Google 1
Answer:
====================End Question=====================
Question: Is there any way to run a RANDOM slideshow of ALL my google photos in a browser?
Just want to run a small window of all my photos while I work.
Answer:
====================End Question=====================
Question: My permanent photo deleted photo recover
Recover my photos
Answer:
====================End Question=====================
Question: why don't i gain more storage after i delete long videos ?
i have reached my limit and i decided to go delete long videos and other things to get some more spa…
i have reached my limit and i decided to go delete long videos and other things to get some more space to upload a video but eve after i delete the things i selected and delete them from my recently deleted my storage still says it's full
Answer:
Answer:
====================End Question=====================
Question: how to automaticlly download google photos to your pc
Hi Is there a way to automatically download all new photos on Samsung S7 camera to my pc (windows 10…
Hi
2) If we do have the High Quality backup option (alongside the Original Quality option) after paying for the 100GB Google One subscription, will all the photos that I will start to back up in High Quality (until 1 June 2021) take 0GB of storage (i.e. unlimited storage)? Or will the High Quality storage on 100GB (until June) still take a bit of storage (though not as much as Original Quality) as well?
3) And what will the Google Photos storage changes on 1 June 2021 mean for the 100GB Google One subscribers? will there be any storage changes for the Google One subscribers from 1 June 2021 as well? or is the change irrelevant for us the 100GB subscribers?
All help is much appreciated!!
Answer:
Hi, Achyut Chaudhary
Welcome to Google Photos Community Support Forum & thanks for your query.
Here are the answers.
1) High-quality backup isn't restricted to the 15 GB storage only, You can continue that even with the Google 1 plan.
2) Backup in High-quality will not occupy any space if the upload is done before 1st June 2021.
3) The storage change after 1st June will be:- Every high-quality format upload will also count towards space & share that with Gmail & Google drive. You can continue to do so till you reach the 15 GB free limit. However, once full, you may lose access to the content unless you remove something or subscribe to Google 1
Answer:
====================End Question=====================
Question: Is there any way to run a RANDOM slideshow of ALL my google photos in a browser?
Just want to run a small window of all my photos while I work.
Hi Carl,
Welcome to the Google photo Help Community.
To to do this:
1.Open photos.google.com.
2.Click on a photo to open it (ideally the first one)
3.Select 'Slideshow' from the overflow menu
4.The slideshow itself plays each image for around 5 seconds before seamlessly transitioning in to the next image. The slideshow also loops back to go through images again once it reaches the end.
Let me know if you have any questions.
Kind regards,
Amanda.
Answer:
====================End Question=====================
Question: My permanent photo deleted photo recover
Recover my photos
If you are not the Original Poster, please DO NOT add you problem/issue to this thread as it will NOT get you an answer. Please create your own thread , in the proper Product Forum, concerning your problem/issue.ThisThis will enable us to give personalized help concerning your problem.
Now- with that out of the way let's deal with ami yadav's post in Google Photos.
Please note that, due to a variety of reasons, not all files can be recovered - but you can try!
1. Items deleted from your photos.google.com are stored in trash for 60 days and then are Auto-Deleted from trash and can not be recovered.
2. Items deleted manually from photos.google.com/trash can not be recovered.
3. Items deleted from your YouTube Channel can not be recovered.
4. Items deleted from your Gmail are stored in trash for 30 days and then are Auto-Deleted from trash and can not be recovered.
5. Items manually deleted from Gmail trash can not be recovered.
6. Items deleted from your Google Drive will be stored in Drive Trash for 30 days and then be Auto-Deleted from Trash and can not be recovered.
1).If you are using a regular personal account
You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:
2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.
If the answer is helpful, please click "Recommend" to help other users of the community.
Answer:
====================End Question=====================
Question: why don't i gain more storage after i delete long videos ?
i have reached my limit and i decided to go delete long videos and other things to get some more spa…
i have reached my limit and i decided to go delete long videos and other things to get some more space to upload a video but eve after i delete the things i selected and delete them from my recently deleted my storage still says it's full
Answer:
Hello!
Depending on how much data was deleted, it can take 24-48 hours or more for the update to appear throughout the system.
Answer:
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Question: how to automaticlly download google photos to your pc
Hi Is there a way to automatically download all new photos on Samsung S7 camera to my pc (windows 10…
Hi
Is there a way to automatically download all new photos on Samsung S7 camera to my pc (windows 10).
I currently automaticall back them up into Google photos, but have to manually go to google phtos every time to download them. A few years ago, they got rid of having Google photos go into Google drive, which worked great for me, but who knows why they got rid of it.
It is not a 15Gb storage issue, but rather organizing them on my pc into tons of diffrent folders after I download them. How can I do this automatically every time i take new pictures on my camera.
thanks
Answer:
Answer:
Addition
Answer:
Hi
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Question: Google photo book
How do I pull photos from a specific album to my photo book
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
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Question: I subscribed to Google 1 for additional editing features. Worked once now tells me to subscribe.
I've opened Google 1 made sure subscription valid and email it is under. Made sure okay store is in …
I've opened Google 1 made sure subscription valid and email it is under. Made sure okay store is in proper email. It's also my phone's main email and back up email. I don't understand what I'm doing wrong
Answer:
Answer:
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Question: storage in google photos
in the beginning of 2021 i received an email from google telling me that starting from june 1st 2021…
in the beginning of 2021 i received an email from google telling me that starting from june 1st 2021 the storage available in google photos will become limited (15gb limit). however, it was clearly stated that all pictures saved on google photos up to june 1st will not count into the storage limit. it is now may 9th 2021 and just a couple of days ago i received an email from google telling me that i have run out of storage in google photos & that i cannot keep backing up my posts unless i buy more storage. i just don't get it. weren't we supposed to have unlimited storage up until june 1st ? why is there a 15gb limit on my account already and why have i reached it already if it didn't exist when i first started backing up my photos ?
Answer:
Answer:
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Question: Partner sharing loses the ability for them to see albums I have curated. Will Google fix this soon?
I have over 350 albums within Google Photos. Getting ready to pay money from June for this! HOWEVER:…
I have over 350 albums within Google Photos.
Getting ready to pay money from June for this!
HOWEVER: I need to know Google will improve things. I can have free Amazon photos, but have generally been pleased with the search capabilities within Google.
Answer:
Hi, M A Wisnev
Welcome to Google Photos Community Support Forum & thanks for your query.
Although not automatic, you can get the photos in bulk through the takeout route.
You can arrange for a bulk download by visiting the link https://takeout.google.com/;
Select the Google Photos app for data download.
Once the file is ready, you will get an email. Access that & unzip all the attachments into your phone's gallery.
That will bring everything to your phone.
Answer:
Addition
The syncing between Photos and Drive stopped in July 2019.
There is nothing automatic anymore so using Take-out is a good suggestion, but then in the browser on your computer. After selection Photos you should select albums and then you can select the years 2019, 2020 and 2021 and you also can select that you want an update every 2 months.
Perhaps best to choose a 10 GB zip size to prevent too much small zips.
After downloading and unzipping, you can delete all json-files and then you can start organising.
Part of the 2019-files until July can be deleted also.
If everything is done, you can delete the original zips.
Good luck
PS: if you still are syncing the Google Photos folder on Drive via the Backup & Sync app, I would suggest to stop syncing. and then to delete the GP folder on Drive to prevent problems in future.
Answer:
Hi
Maybe I asked the wrong question, and your last comment would help. I really don't care how , but just want the camera pics to download automaically on the pc every time I take some. So Takeout doesn't work. I did find that I could automatically upload them to One Drive, which is synced with my PC, so they shw up there. IS there a way to do the same with Google Drive or another google product.
thanks
Answer:
Then you should have told that from start, because there is no better method - apart from Dropbox.
Google simply seems not interested in pc's anymore, else they would have had a direct sync from Google Photos to pc from start instead of their strange detour via Google Drive.
And if you drag the new photos from the OD-Camerafolder on your PC to some unsynced folder for further processing, the pics will not clutter in OneDrive cloud either, unless you don't mind because of having 1 TB space there due to Microsoft 365.
Best
Answer:
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Question: Google photo book
How do I pull photos from a specific album to my photo book
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
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Question: I subscribed to Google 1 for additional editing features. Worked once now tells me to subscribe.
I've opened Google 1 made sure subscription valid and email it is under. Made sure okay store is in …
I've opened Google 1 made sure subscription valid and email it is under. Made sure okay store is in proper email. It's also my phone's main email and back up email. I don't understand what I'm doing wrong
Answer:
Hello Stacy,
Welcome to the Google Photos Community,
Unfortunately we don't have access to user payment details as it is all controlled by a dedicated team
If the Google One support link isn't available, please try the Google Pay support team https://support.google.com/pay/gethelp to find out is your subscription is still valid.
If you step through the options at you will see help articles.
If you do not see any helpful suggestions keep clicking Next and you will eventually reach a contact page <see screenshot online> where you have a choice of contacts who should be able to help.

Regards,
Peter
Answer:
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Question: storage in google photos
in the beginning of 2021 i received an email from google telling me that starting from june 1st 2021…
in the beginning of 2021 i received an email from google telling me that starting from june 1st 2021 the storage available in google photos will become limited (15gb limit). however, it was clearly stated that all pictures saved on google photos up to june 1st will not count into the storage limit. it is now may 9th 2021 and just a couple of days ago i received an email from google telling me that i have run out of storage in google photos & that i cannot keep backing up my posts unless i buy more storage. i just don't get it. weren't we supposed to have unlimited storage up until june 1st ? why is there a 15gb limit on my account already and why have i reached it already if it didn't exist when i first started backing up my photos ?
Answer:
Storage stores more than just Google Photos, it also contains Gmail, and Drive.
Free Storage is about "High Quality" photos- Original Quality Photos, Gmails, and Drive files have always counted against your free 15 GB storage.
Answer:
Storage stores more than just Google Photos, it also contains Gmail, and Drive.
Free Storage is about "High Quality" photos- Original Quality Photos, Gmails, and Drive files have always counted against your free 15 GB storage.
Answer:
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Question: Partner sharing loses the ability for them to see albums I have curated. Will Google fix this soon?
I have over 350 albums within Google Photos. Getting ready to pay money from June for this! HOWEVER:…
I have over 350 albums within Google Photos.
Getting ready to pay money from June for this!
HOWEVER: I need to know Google will improve things. I can have free Amazon photos, but have generally been pleased with the search capabilities within Google.
Classic example - I share my photos with my wife. She can see a stream of photos, but cannot see any of the albums I have carefully created.
Will Google be improving features moving forwards, such as this?
Better management of the many albums would be useful.
Answer:
Answer:
mmmm....350 albums.....more being created.....thanks for the reply, but I don't like the sound of your workaround for me!!
Guess I will just let my login get used by SWMBO as the ultimate workaround ;-)
I have to say I am still hoping that the move to charging for photo storage, which has been known about for 6 months or so, might be accompanied with some positive information on plans/roadmap.
Answer:
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Question: Retrieve photos from dead pixel 4XL
My Pixel 4xl died. It can't be turned on even with holding power and volume down button, can't charg…
My Pixel 4xl died. It can't be turned on even with holding power and volume down button, can't charge. I checked https://photos.google.com, seems most of the photos are not backed up there. Is there any other way I can retrieve the photos from the dead phone?
Answer:
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Will Google be improving features moving forwards, such as this?
Better management of the many albums would be useful.
Not scrolling back to the top of the albums when (for example) a name is changed.
Look forward to a positive response!
Thanks
Thanks
Answer:
Sorry Mike,
We can't give you a positive response as we are not aware of any plans to change the features you are looking for.
Google normally reply with a request to leave feedback, but it is a one way system with no visibility of the features roadmap.
My personal workaround is to share the albums, not sure what better management or scrolling back to the top means,
Regards,
Peter
Answer:
mmmm....350 albums.....more being created.....thanks for the reply, but I don't like the sound of your workaround for me!!
Guess I will just let my login get used by SWMBO as the ultimate workaround ;-)
I have to say I am still hoping that the move to charging for photo storage, which has been known about for 6 months or so, might be accompanied with some positive information on plans/roadmap.
Answer:
====================End Question=====================
Question: Retrieve photos from dead pixel 4XL
My Pixel 4xl died. It can't be turned on even with holding power and volume down button, can't charg…
My Pixel 4xl died. It can't be turned on even with holding power and volume down button, can't charge. I checked https://photos.google.com, seems most of the photos are not backed up there. Is there any other way I can retrieve the photos from the dead phone?
Answer:
Hi Shanshan,
If the photos are not on the https://photos.google.com website there's unfortunately nothing Google can do. The only option is to bring the device for servicing in the hope it can be fixed, or to bring it to a data recovery service.
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
Hi Shanshan,
If the photos are not on the https://photos.google.com website there's unfortunately nothing Google can do. The only option is to bring the device for servicing in the hope it can be fixed, or to bring it to a data recovery service.
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
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