Tuesday, March 22, 2022

Google Photos Partner Sharing Notifications Turn Off Sound Only Mobile

Question: Google Photos Partner Sharing Notifications Turn Off Sound Only Mobile

Is there a way to turn off / disable the sound, but *not* the notification itself (not the Google Ph…

Is there a way to turn off / disable the sound, but *not* the notification itself (not the Google Photos image icon) in Partner Sharing on mobile phones?

In the Notifications settings there is only this :
When new photos are added by [name of partner] : on / off

It would be nice if it could be this:
When new photos are added by [name of partner] : sound / silent / off

Thank you in advance :-)

Answer:

Hello Julie,
 
Welcome to the Google Photos Community, I haven’t checked but if you go to the bottom of the notifications screen and tap Notification settings on this device then tap on Sharing there is a Silent option.
 
If that doesn’t work, we do not have a process to enable us to pass feature requests to the Google Photos team.
 
Please reach out to Google using the feedback option--> Leave Feedback (click here to see full article) 
I can assure you this feedback goes directly to the Google Photos team and is used in management reports to drive the roadmap for new or modified features.
 
Regards,
 
Peter


Answer:

Thanks Peter for your helpful reply ! :-)

I just realized that there were more options underlying the sub categories in Notifications and that I had to just tap on it and for some reason I was thinking it was just text and not a button ;-)

On Android, go into Google Photo Notifications :
There are 3 main categories ; Backup / Memories / Other
Scroll down to Other and tap on the sub category Sharing and then you will enter it's related options:
Tap on Advanced, tap on Sound and tap on None then tap on OK 
Optional : Tap to turn off Vibrate too if desired

Hope this helps.

Regards,
Julie


Answer:

Thanks Peter for your helpful reply ! :-)

I just realized that there were more options underlying the sub categories in Notifications and that I had to just tap on it and for some reason I was thinking it was just text and not a button ;-)

On Android, go into Google Photo Notifications :
There are 3 main categories ; Backup / Memories / Other
Scroll down to Other and tap on the sub category Sharing and then you will enter it's related options:
Tap on Advanced, tap on Sound and tap on None then tap on OK 
Optional : Tap to turn off Vibrate too if desired

Hope this helps.

Regards,
Julie


Answer:

Hello Julie,
 
Welcome to the Google Photos Community, I haven’t checked but if you go to the bottom of the notifications screen and tap Notification settings on this device then tap on Sharing there is a Silent option.
 
If that doesn’t work, we do not have a process to enable us to pass feature requests to the Google Photos team.
 
Please reach out to Google using the feedback option--> Leave Feedback (click here to see full article) 
I can assure you this feedback goes directly to the Google Photos team and is used in management reports to drive the roadmap for new or modified features.
 
Regards,
 
Peter


Answer:



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Question: Why is it that when i share a video from google to whatsup it tells me error

Ask a question



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Question: How do I permanently delete account or transfer to another person



Hello Lance,

Welcome to the Google Photos Help Forum.

Could you please elaborate the issue or your query for me to assist you better? If you've deleted them from Google Photos and want to restore them, please know that photos/videos deleted from the Google Photos library, goes to the Trash for the next 60 days. So, in case, you deleted it by mistake you can always restore it from Trash folder within those 60 days (post deletion). But, if you don't find it in Trash, probably it must have been deleted more that 60 days ago. Unfortunately, restoring your lost/deleted photos and videos from Trash is the last resort.

If no, please let me know.

Regards,
Amanda


Answer:



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Question: I couldn't back up my photos, the pop up always shows "Getting your photos ready for backup".

I have restarted my device and updated the google photos to latest version but i'm still facing issu…

I have restarted my device and updated the google photos to latest version but i'm still facing issue in backing up photos also unable to retrieve older photos.

Answer:

Hi, Aditya Jain 1826
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
I suggest, you deactivate the backup & sync for time being.
Next, clear the cached & stored data of the Google Photos app & then reinstall the app.
You can do that through these steps.
  • On your Android phone, open the Settings.
  • Tap Apps and notifications.
  • Tap Show all apps.
  • Tap Google Photos.
  • Tap Storage and cache.
  • Tap Clear storage.
  • Next, uninstall the Google Photos app. If your phone doesn't permit uninstallation, then please roll back all the updates.
  • Power off the phone & then restart.
  • Install the latest version of the Google Photos app through the Play Store.
Log into your profile & see whether that helps to overcome the current problem.
Nevertheless, if the backlog of backup is very high, the app may stall frequently.
I suggest, you try switching over to some high-speed data network till the backup is completed.


Answer:



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Question: Cannot open the file

Open link to add photos of damage



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Question: How to delete photos only uploaded by you in a collaborated album?

I am the owner of an album, I just want to delete all photos I uploaded, but not the ones that other…

I am the owner of an album, I just want to delete all photos I uploaded, but not the ones that others added in the album. Is there a way to filter those?

Answer:

Shaira,
 
Good evening. You can remove the pictures you added to a shared album by selecting them and choosing "Remove From Album" in the drop-down menu (click the 3-dot icon in the upper right corner). At this time, however, there is no function that can filter or sort the view to display only your pictures, so you'll have to scroll through the album and select your contributions one by one. 
 
Regards,
~ Greg
 


Answer:

Shaira,
 
Good evening. You can remove the pictures you added to a shared album by selecting them and choosing "Remove From Album" in the drop-down menu (click the 3-dot icon in the upper right corner). At this time, however, there is no function that can filter or sort the view to display only your pictures, so you'll have to scroll through the album and select your contributions one by one. 
 
Regards,
~ Greg
 


Answer:



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Question: I would like to order specific prints from an album, not the entire album. How can I do this?

I have tried to order specific photos from a google album, but can't figure out how. When I select t…

I have tried to order specific photos from a google album, but can't figure out how.  When I select the album, I can't reduce the quantity to zero on the unwanted pictures.

Answer:



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Question: My phone can't send photos following a recent update.

I have tried to reinstall APNs there are no circles on my photos to tick the select box either. My p…



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Question: I am not able to backing up photos after the latest update

I have up to 13 GB available in my google account but after the release of the latest update I am no…

I have up to 13 GB available in my google account but after the release of the latest update I am not able to back up photos and video so how should I resolve the problem

Answer:



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Question: Want a different section of people like things

....

Hi, Manali Rawat
 
Welcome to Google Photos Community Support Forum & thanks for your suggestion.
 
Also your suggestions are welcome.
 
However, you need to suggest that through the help & feedback route.
Once a sufficient number of users request the same feature, that may become available later on.
 


Answer:



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Question: I copied an MP4 from google drive to the google photos, but I don't see it in google photos.

I am trying to see MP4s in Google Photos I copied from google drive. I've read all the docs, sync dr…

I am trying to see MP4s in Google Photos I copied from google drive.  I've read all the docs, sync drive and photos was already on.  I just want this one MP4 to show up.

Answer:

You can't copy from Drive to Photos, so I do think you have copied the file into the Google Photos folder in Drive and that does not work, because that optional folder is for showing what is uploaded to Photos. 

You really have to download that file to your computer and then upload in https://photos.google.com using the UPLOAD-button right-up. 

And if you already sync normal Drive-folders to Photos, the MP4 should already be shown somewhere deep down in the Photos-library on the date of the video. And then uploading again does not work either.


Answer:

Thanks for the reply.  Its >700MB, when I've tried to upload it, its failed multiple times.   I used the google sync feature to get it into the cloud. 

Why should I have to do all this work just to make photos see it?  Make it easy google!  I think other formats this works, why not video too?   (as far as I can tell from the documentation, I didn't try it)


Answer:

I'm having the same problem. the file is in Google Drive but doesn't show up in Google Photos after I have followed the instructions to turn on Google Drive sync files in Google Photos. The file is an mp4.
All of this is to upload the file to YouTube. I don't have it saved on my PC. It's in the online Google Drive. Tried downloading to my PC first but that doesn't work.


Answer:

You can't copy from Drive to Photos, so I do think you have copied the file into the Google Photos folder in Drive and that does not work, because that optional folder is for showing what is uploaded to Photos. 

You really have to download that file to your computer and then upload in https://photos.google.com using the UPLOAD-button right-up. 

And if you already sync normal Drive-folders to Photos, the MP4 should already be shown somewhere deep down in the Photos-library on the date of the video. And then uploading again does not work either.


Answer:



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Question: I named a photo Sampson.my dog and son.it didn't group ALL OF THEM.

Find ALL the photos of Sampson and group them. Photos of Sampson



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Question: How can I change my profile on Facebook

I want to change my profile picture

Hi, Vilma Sanabria
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
However, regrettably, the Facebook app allows receiving pics through Google Photos only to include as a news feed.
To use any picture as a profile photo, you need to download that to your phone's gallery. Then Facebook can access that for further action.


Answer:



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Question: I'm receiving "generic error 7" when I attempt to share my Google Photos with another email. Help!

Closing out app and attempting to share again

I've got the same problem but I've found that the other account had wrongly blocked me.

Answer:

I'm sorry I thought google was my John Rhodes 871 I can go with google photo's and still they will share my older pictures and still us them as back up sorry didn't  understand that I want support.google.com/photo's  to be mypost

Answer:



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Question: My Google Photos are automatically showing in my friend devise even is haven't log in that devise.

My Google photos are automatically showing in my friend devise even i haven't log in this devise eve…

Hi, Kishor Mirgale
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
However, your photos will be available to your friend only through the following scenarios when you:
  • Activate partner sharing with your friend
  • Share pics with the friend
  • Create your account on a Friends phone
  • Share your login ID and password with your friend.
Please verify all these possibilities & then revert.


Answer:



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Question: I want to edit in landscape mode! Why can't I do that? Very frustrating.

All I want to do is edit in landscape mode!!! Photos won't allow that. Useless!

Hi, Ira Greenberg 1522
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
Sorry to note you are dismayed as the Google Photos app offers editing in the portrait mode only. 

However, another partner app of Google Photos, the Snap Seed allows editing in landscape mode. Can you please try that?


Answer:



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Question: Photos in the app are suddenly after the last update displayed in a horrible dark contrast setting.

How are photos displayed normally again. I got a xiaomi mi 9

You should do followings:
-Clear cache of google photos
-Uninstall updates
-Go to the Settings-display-contrast&colors select the standart contrast
-Update the google photos
İt should work fine until you select back the automatic contrast


Answer:

Please try the updated Google Photos 4.21.0.25980462 which is currently rolling out, if still the same leave feedback in the app using the 3 bar menu option: Help and feedback: Send feedback and include logs, 

Thanks,
Peter


Answer:

What model Android device does everyone have? I've notified the team about this issue and will let you know if more information becomes available.

Answer:

Thanks for the help. I found the problem now. It was the automatic contrast in my phone display settings. Changing it to standard makes the screen more yellowish but photos works fine now

Answer:

You should do followings:
-Clear cache of google photos
-Uninstall updates
-Go to the Settings-display-contrast&colors select the standart contrast
-Update the google photos
İt should work fine until you select back the automatic contrast


Answer:



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Question: When I try to look at a youtube video





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Question: Take the instructions off to view video from youtube

I can't see the video from youtube Because play fast forward and rewind is on the screen



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Question: How can i get photos saved in this account from another application

I tried searching them up in Google photos

Hi, Robert Chikuku
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
However, can you please specify which is that another application through which you are trying to get the photos?


Answer:



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Question: Why do photos pop up when my android phone is off?

Stop photos from popping up when phone is in a resting mode.



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Question: Change settings so I can watch youtube video

Fix settings so I can watch youtube video with nothing on the screen



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Question: I was trying to share a photo that was in my highlighted photo area I tap the picture and it disappe

I'm trying to locate a photo that was three years ago of my friend playing with two dogs and the pic…

I'm trying to locate a photo that was three years ago of my friend playing with two dogs and the picture disappeared it was three years ago it said...

Answer:

Then you have to look about 3 years back in your photostream. If you scroll down at the right side, a calendar will appear. Best to use small thumbnails by moving two fingers together on the screen to get month-view. Unless these pictures were removed but some recent action. 
Good luck


Answer:



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Question: Camera keeps going off line



Hi, Richard Washburn
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
However, regretfully, your query is not related to any feature in the Google Photos app.

I request you please look into the documentation provided by your phone's manufacturer.


Answer:



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Question: How do i get the stuff off my phone to clear my storge out where in my phone do i do that at

Clear out storage space because storage running low in my phone

Hello Bridget,

Thanks for posting in the Google Photos Help Forum.

If all your photos are backed up from your Android device gallery to Google Photos and you're trying to make some device space by deleting photos, that wouldn't delete them from Google Photos library then I'd recommend using the 'Free up space' option of Google Photos to do so. 

Here's a useful help article to know more about 'Freeing up space on your device'.

Let me know if you have any questions.

Regards,
Amanda


Answer:



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Question: How do I delete ALL my photos from Google? All ten years worth. Every single one.

I don't know how I set up Google to back up my photos but it did and now I can't use GMail. I use an…

I don't know how I set up Google to back up my photos but it did and now I can't use GMail. I use another and better cloud storage service anyway and want ALL my files removed from Google. But all the instructions I find tell how to do just a few "albums" at a time. That will take months. I just want to trash them ALL. How?

Answer:

Hi Don,
 
>>>How do I delete ALL my photos from Google? All ten years worth. Every single one. 
 
See the first 4 answers in this thread:
 
I have never used the Deletion tool in Github, but imagine it might be a rathole if you are not fairly technical.
 
Remember, you don't need to do it all at once. You just want to get your gmail working again then you can go at a slower pace.   You might clean up these as they are higher payback.
 
Don't forget to "Empty trash" periodically during clean-up and remember it might take some time for the clean-up to be reflected in you storage quota: https://www.google.com/settings/storage
 
It will be important to figure out how the images got there in the first place.. It sounds like Backup & Synch is turned on for at least one of your devices.
 
Good luck,  Dougsap (volunteer Google Photos user)
 
 
 


Answer:

Hi Don,
 
>>>How do I delete ALL my photos from Google? All ten years worth. Every single one. 
 
See the first 4 answers in this thread:
 
I have never used the Deletion tool in Github, but imagine it might be a rathole if you are not fairly technical.
 
Remember, you don't need to do it all at once. You just want to get your gmail working again then you can go at a slower pace.   You might clean up these as they are higher payback.
 
Don't forget to "Empty trash" periodically during clean-up and remember it might take some time for the clean-up to be reflected in you storage quota: https://www.google.com/settings/storage
 
It will be important to figure out how the images got there in the first place.. It sounds like Backup & Synch is turned on for at least one of your devices.
 
Good luck,  Dougsap (volunteer Google Photos user)
 
 
 


Answer:



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Question: Photos didn't backup after login with same mail please solve my issue

Photos are didn't backup after restart my phone before I had sync with my mail id plz solve this iss…

Hi, Ganta Laxmunaidu
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
However, can you please inform how many pics are left to be backed up?
You will find that information displayed on the backup & sync option.
That will help in suggesting the right solution.


Answer:



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Question: What is a raw folder for in pictures and how do I permanently get rid of it so I never see again?

When I take a photograph it makes a duplicate and puts it in a file called raw I don't want to file …

When I take a photograph it makes a duplicate and puts it in a file called raw I don't want to file called raw how do I permanently completely totally utterly utterly get rid of it it makes it to where I have to try to resend photos twice because it always picks the raw one first never used to have a raw folder and it's just something that has happened recently I don't like it I don't want it I want that option gone how do I make that happen

Answer:

That is not done by Google Photos, but probably you are using a specialised camera-app set for producing raw+jpeg files and that is why you get look-alikes. 
Raw alone would have some benefits when using specialised editors for creating somewhat better jpegs then the camera does automatically, but to my opinion this is useless for smartphone camera's. 
That's more a speciality for professional photographers with thick camera's and desktop computers with expensive software. 
Besides: when using the high quality setting in Google Photos, raw files are converted to jpeg-files automatically and then you would have two look-alikes of about the same quality. 
Best


Answer:

@Jason
There is no settings within Google Photos which can cause this - if not done yourself, it must be due to a recent update of your phone. 
So look carefully through the camera-settings because producing raw-files maybe a somewhat hidden option. Or you may have installed a more professional camera-app. 
You really must find-out yourself because this is no general Google Photos problem which can be escalated. Sorry.


Answer:



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Question: how can i order different photoalbums?

How can I order different photoalbums ?

Hi Timea,
 
You can only include more copies of the same photo book in a single order, not different photo books.


Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:



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Question: I want tha photo

Backe up photos

Hi, Kannan Dad
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
However, did you delete the photos on the phone inadvertently?
Or, did you use the "Free up space" option?
That will help in deciding the right answer.


Answer:



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Question: 2017 photo lalitkatiyar

2017



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Question: Please tell me how to lock a particular folder so that we only know the password of it in this appp

It's written in the question..

Hi,
Sorry, but as far as I know, it is not possible to set a specific password for an album on Google Photos.
I suggest you send feedback, here is a link to an article about sending feedback on Google Photos:
(Note: I don't think you get a response when sending feedback)
 
Regards
 


Answer:



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Question: Romantic album

Those photos are deleted please restore backup

Hi,
If you have a question about recovering deleted photos/videos on Google Photos :
 
Please check in the Google Photos trash, maybe there are the photos/videos you are looking for. (Open Google Photos --> Trash)
If the photos/videos are permanently deleted, I think you cannot restore them. 
 
Regards,


Answer:



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Question: Please. I need help l filled a form, they said l should fix the problem before l can move to steps.

Employer phone format, work hours. please just give me sample of format for employer phone number, a…



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Question: Photos are not available to post on texting.

Post photos in texting.

Hi, Karen Burton 6862
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
However, can you please specify which application you are using for texting?
Is it the standard MMS app on the phone?
Or something else?
That will help in deciding the right solution.


Answer:



====================End Question=====================


Question: Where are my photos

Where are my photos. The only ones in trash are the ones I put there. The ones over 6 months ago are…

Hi,
If you have a question about recovering deleted photos/videos on Google Photos :
 
Please check in the Google Photos trash, maybe there are the photos/videos you are looking for. (Open Google Photos --> Trash)
If the photos/videos are permanently deleted, I think you cannot restore them. 
 
Regards,


Answer:



====================End Question=====================


Question: I did not find my backup photos

I backup my photos 1 year ago.but now i did not find any photo..

Hi, Pankaj Kumar 1438
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
Sorry to note you are not finding 1 year back photos?
However, did you delete those on your phone assuming that everything is backed up?
 
Otherwise, Photos do not get deleted spontaneously without any user-generated action.
Further, when we delete something from the phone, the sync action in the app removes it from the cloud also & vice versa.
 
Nevertheless, any deleted picture is retained in the bin for sixty days,
 
If your delete action is recent, you will find all the items in the bin. The bin icon becomes visible in the library view. Tap that & recover everything available in the bin.
 
However, if your delete action has already crossed sixty days, or you have emptied the bin inadvertently, there is no way to recover anything through Google Photos.
 
However, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps;
and run a scan for anything to recover.


Answer:



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Question: Howt to back up my photos

My photos videos

Hello Rajesh,

Welcome to the Google Photos Help Forum.

Could you please elaborate the issue or your query for me to assist you better? Are you referring to backing upyour photos/videos from your Android device to Google Photos? If yes, to Backup your photos/video, before you start, make sure you're signed in. 
  1. On your Android phone or tablet, open the Google Photos app .
  2. Sign in to your Google Account.
  3. At the top, tap Menu .
  4. Select Settings  Back up & sync.
  5. Tap "Back up & sync" on or off.
Things to keep in mind about this setting:
  • Changing backup settings will affect all apps that use Back up & sync, such as Google Drive.
  • If you have Back up & sync on, deleting the Google Photos app from your device will not turn it off. To turn off Back up & sync, follow the instructions above.
Here's a useful help article to know about backing up photos and videos to Google Photos.
    If no, keep me posted.

    Regards,
    Amanda


    Answer:



    ====================End Question=====================


    Question: Deleted account

    Hi, I deleted my old gmail account and it's been 6 months. I desperately need to recover this becaus…

    Hi, 
    I deleted my old gmail account and it's been 6 months. I desperately need to recover this because there are some photos on there I need. Can you please help me with this issue?

    Answer:

    @ Rina B
    I am not too optimistic neither, but you can try to get more help at the Google account community: 


    Answer:



    ====================End Question=====================


    Question: Maintain correct chronological order in automatic album

    Hi, I recently edited some photos taken 6 months ago. All the edits were made to RAW pics using iOS …

    Hi,

    I recently edited some photos taken 6 months ago. All the edits were made to RAW pics using iOS Photos extensions (editors were Polarr and Pixelmator Photos, mostly).

    Google Photos noticed changes in the photos and updated the relevant thumbnails; all the pics were in their right place in the general "Photos" section (sorted chronologically).

    I also have an album set to automatically add any picture of family members. In the album, the edited photos appear last, as if the album sort is considering "last edited" dates instead of the creation date. I suspect it may be reading the creation date of the sidecar JPG file…

    Can anyone help me troubleshoot/work around this problem?

    Thanks!

    Answer:



    ====================End Question=====================


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