Zaniel
====================End Question=====================
Question: U.S. Wayfair Inc. of Boston apparently a political Co! Wayfair, Geek, affiliates!
Wayfair decided to be political and spit on half the country!
Wayfair, Geek, affiliates,
good riddens!
I'm an American Patriot and you just pissed off 1/2 of America!
Now, we know who you are!
We support My Pillow and America! Too bad you don't! Glad we know!
Answer:
====================End Question=====================
Question: Money issues
Actually yesterday, i.e., on 10 May, 2021 I had purchase google photos plan of 100 GB for Rs 130 per…
Actually yesterday, i.e., on 10 May, 2021 I had purchase google photos plan of 100 GB for Rs 130 per month. It has been deducted from my card but Google photos still not showing anything and I haven't received anything. Can you help me out.
Answer:
Answer:
====================End Question=====================
Question: Screenshot to email
How can I include a screenshot with an email.
====================End Question=====================
Question: Where is the option in settings for display advanced devices?
Where is the option for "display advanced settings
====================End Question=====================
Question: Were can i find all my miss or deleed pic
I would like to see everything I'm missing
Answer:
====================End Question=====================
Question: I need my photos back
I need my photos back after deleted in the trash
Hello Sujata,
1. Check your online account - photos.google.com
Answer:
====================End Question=====================
Question: 1 need to buy 1gb. of storage.
@Christine
Answer:
====================End Question=====================
Question: Why deleted all videos in my Instagram album
Videos
====================End Question=====================
Question: I want to have my deleted photos and videos back.
I want to recover my deleted images and videos. They are really important to me.
Hello Sir,
Answer:
====================End Question=====================
Question: i want my old messeges n posts
my old post n messages
====================End Question=====================
Question: Dates are no longer visible on photos after copying them from internal storage on phone to SD card.
Move photos from device internal storage to SD card retaining photo information.
Answer:
Answer:
====================End Question=====================
Question: Download all mi redme 4 setting
====================End Question=====================
Question: When I archive my photos they just pop back up again. How can I cure this?
Everything I can think of!
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
Do I understand correctly the archived photos show up in the main screen of the Google Photos app?
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
When the archived photos pop up again, can you please check whether they're missing from the Archive here? https://photos.google.com/archive
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
After moving to archive, there is nothing to delete in the mainstream. Unless with backup off, because then you stil will see the local picture(s) which should not be deleted (if you want to do that, you should do that in the device folder on the Library page or in a separate gallery).
Answer:
Answer:
====================End Question=====================
Question: I lost the icon from my homepage..how do i get it back?
I lost the icon and want it back on my homepage
Answer:
====================End Question=====================
Question: https://support.google.com/photos/thread/how-do-manually-add-a-photo-of-a-person-not-being-detected-
I couldn't find all the photos under his name suggest
====================End Question=====================
Question: Im not finding face group photos
Face group photos
Answer:
====================End Question=====================
Question: Old backed up videos not playing.
None of my older videos will play and I try to download and I get nothing. When I try to play them i…
None of my older videos will play and I try to download and I get nothing. When I try to play them in Google photos it shows processing then it says can't play video.
Answer:
====================End Question=====================
Question: Money issues
Actually yesterday, i.e., on 10 May, 2021 I had purchase google photos plan of 100 GB for Rs 130 per…
Actually yesterday, i.e., on 10 May, 2021 I had purchase google photos plan of 100 GB for Rs 130 per month. It has been deducted from my card but Google photos still not showing anything and I haven't received anything. Can you help me out.
Answer:
Hi, Deepali Jain 7909
Welcome to Google Photos Community Support Forum & thanks for your query.
I suggest, you please visit this link & submit all the relevant information there.
Answer:
====================End Question=====================
Question: Screenshot to email
How can I include a screenshot with an email.
====================End Question=====================
Question: Where is the option in settings for display advanced devices?
Where is the option for "display advanced settings
====================End Question=====================
Question: Were can i find all my miss or deleed pic
I would like to see everything I'm missing
If you want to get a deleted item back, check your trash to see if you can get it back. If your photo or video has already been backed up and you deleted it, it will remain in your Trash for 60 days.
- On your computer, go to the trash.
- Place your cursor over the photo or video you want to restore, then click Done
.
- At the top right, click Restore
. That photo or video will be restored to your Google Photos library and added back into any albums it was in.
- You moved it to trash more than 60 days ago.
- You moved it to trash, then emptied your trash.
- You permanently deleted it from your trash.
- You permanently deleted it from your device’s Gallery app, without backing it up first.
Answer:
====================End Question=====================
Question: I need my photos back
I need my photos back after deleted in the trash
Hello Sujata,
Please review the following information in case there are any options you haven't yet tried.
1. Check your online account - photos.google.com
If your photos were successfully uploaded to your online Google Photos account they may be available there. Try visiting photos.google.com and searching for them. If you have more than one Google account, check all of them.
2. Check the trash - photos.google.com/trash
Once you delete photos from your Google Photos account, they're moved to Trash for the next 60 days. If you deleted them by mistake you can always restore them from the Trash folder within those 60 days. Here's the link explaining how to recover them from Trash. If you have more than one Google account, check the trash for all of them.
If you accessed the Trash and manually sent the photos for permanent deletion, or if the 60 days expired, there is no way to recover them from Google Photos.
3. Review other options
- if you previously used Picasa, visit picasaweb.google.com and search for your photos.
- have you made any backups of the photos on your phone, camera, computer, or elsewhere?
- there is a small chance that you can restore the photos using a recover deleted photos app (Android). I haven't used them myself so have no specific recommendations. There may well be more app options if you visit the appropriate app store and try other search terms. I don't see any similar apps on the iOS store, but you could check yourself.
- you can contact the Google Drive support team to see if any deleted files may be recovered. Use the Google Drive contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.
- If you ever shared the photos with anyone else, it's possible they may have a copy they could share back or send to you.
Thanks.
Answer:
====================End Question=====================
Question: 1 need to buy 1gb. of storage.
@Christine
1TB (1000 GB) is not offered - so you need to take 2 TB (2000 GB).
But for your Android-camera????
What you you planning to do then?
And why don't you use a computer for storing your originals and then upload to Google in high quality - then 200 GB may be enough for years?
Answer:
====================End Question=====================
Question: Why deleted all videos in my Instagram album
Videos
====================End Question=====================
Question: I want to have my deleted photos and videos back.
I want to recover my deleted images and videos. They are really important to me.
Hello Sir,
Please Take a look at the below info.
Following is text from the official Google Photos Help page about deleting and restoring photos and videos:
Restore photos & videosIf you deleted an item and want it back, check your trash to see if it's there.
- On your Android phone or tablet, open the Google Photos app
.
- At the bottom, tap Library
Trash
.
- Touch and hold the photo or video you want to restore.
- At the bottom, tap Restore. The photo or video will be back:
- In your phone's gallery app
- In your Google Photos library
- In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Important:
- If you delete a photo or video that's backed up in Google Photos, it will stay in your trash for 60 days.
- If you delete an item from your Android device without it being backed up, it will stay in your trash for 60 days.
- If you see a photo or video in Google Photos that you think you deleted, it might be on a removable memory card. To delete it, use your device's gallery app.
Empty your trashIf you see a request to "Delete permanently" when you try to move an item to trash, your trash is full. Your trash can hold 1.5GB.Important: If you empty your trash, you permanently delete any items in your trash.Don't see the photo or video?If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
- You moved it to trash more than 60 days ago.
- You moved it to trash, then emptied your trash.
- You permanently deleted it from your trash.
- You permanently deleted it from your device's Gallery app, without backing it up first.
When you attempt to manually empty the trash bin in Google Photos, a warning message box appears that explains you are about to permanently delete those pictures and videos. If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures.
The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures:
If you deleted pictures or videos that were not previously backed up to your account through the Google Photos app, then unfortunately there's nothing that Google or any of the volunteers in this Help Community can do to recover them.
Files that existed only on your phone, ones that were never uploaded to the cloud, cannot be recovered or restored by a cloud storage service. Simply put, Google can't help you recover files it never had in the first place.
Thanks.
Answer:
====================End Question=====================
Question: i want my old messeges n posts
my old post n messages
====================End Question=====================
Question: Dates are no longer visible on photos after copying them from internal storage on phone to SD card.
Move photos from device internal storage to SD card retaining photo information.
@Denise
This does not have anything to do with Google Photos.
If the majority of pictures come from your own Android-camera, they will retain all data correctly.
However if many come from social media like Whatsapp, they simply will get the date of moving because they have no data of their own due to bad design.
You can't prevent that and we can't help.
PS: I never have seen dates on photos, but in Google Files the pictures are grouped per date.
Answer:
Then some app is misleading you, so you must be clear how you are viewing them.
Perhaps I can check then what is wrong and suggest a better viewer like Google Gallery Go.
PS: or the app used for transferring has murdered the data???
Answer:
====================End Question=====================
Question: Download all mi redme 4 setting
====================End Question=====================
Question: When I archive my photos they just pop back up again. How can I cure this?
Everything I can think of!
Hi Anne,
What do you mean that the photos pop back up again? Do the photos show up again in the main photo library?
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
Do I understand correctly the archived photos show up in the main screen of the Google Photos app?
Try archiving the photos from the https://photos.google.com website by opening them, clicking the 3-dot icon, and then clicking Archive. For more information on archiving photos see https://support.google.com/photos/answer/7362432
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
When the archived photos pop up again, can you please check whether they're missing from the Archive here? https://photos.google.com/archive
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
After moving to archive, there is nothing to delete in the mainstream. Unless with backup off, because then you stil will see the local picture(s) which should not be deleted (if you want to do that, you should do that in the device folder on the Library page or in a separate gallery).
Answer:
@Anne
Then you problably have switched-on backupping.
That is essential for corrrect functioning because that archive is in the cloud and not on phone.
Goodnight from here.
Answer:
====================End Question=====================
Question: I lost the icon from my homepage..how do i get it back?
I lost the icon and want it back on my homepage
Hello Kathy,
Please go to Get manufacturer help for your Android device to find a list of manufacturer help sites, or to raise a specific Android help question.
Regards,
Peter
Answer:
====================End Question=====================
Question: https://support.google.com/photos/thread/how-do-manually-add-a-photo-of-a-person-not-being-detected-
I couldn't find all the photos under his name suggest
====================End Question=====================
Question: Im not finding face group photos
Face group photos
Hi, Mayuri Netha
Welcome to Google Photos Community Support Forum & thanks for your query.
However, can you please confirm whether you have activated the "Group similar faces" option in the settings?
Answer:
====================End Question=====================
Question: Old backed up videos not playing.
None of my older videos will play and I try to download and I get nothing. When I try to play them i…
None of my older videos will play and I try to download and I get nothing. When I try to play them in Google photos it shows processing then it says can't play video.
I need all my old videos and photos and I can't find a fix. I've restart the photos app and cleared app data and cache and I still can't play old videos. I can play newer videos.
Answer:
Does it happened to your all older vedios uploaded from a specific device ? Or all devices ?
Answer:
====================End Question=====================
Question: Omkarsingh
Photos and videos
====================End Question=====================
Question: Why do my photos that I click to edit suddenly disappear to give a blank sheet.
Am trying to edit my photos
====================End Question=====================
Question: How do I take screenshot photos into the room to my gallery
How do I transfer my photos to my gallery
====================End Question=====================
Question: I received a message that my photos are backed up but they are not.
I've received a message that Google photos backed up my whatsapp images, documents and videos. After…
I've received a message that Google photos backed up my whatsapp images, documents and videos. After I've received that message I want to clarify that,so that I went to gallery and delete a picture from whatsapp images. Then I return to google photos to check if that image is deleted or not. I was shocked because that photo also deleted from Google photos. How can it happens. If one photo is backed up it'll never delete until I made it to go into the trash. But it's seems really strange, when i delete that photo in my gallery, it is also deleted in google photos. That's my problem.. I've lost my daily data on backing up all these images. Now I have nothing. What can I do to back up my whatsapp images and clean my smart phone's internal memory ?
Answer:
Answer:
====================End Question=====================
Question: If i delete an account and its photos off of my device will those photos stay on that account
I am trying to delete an account on my device but I'm not sure if it will permanently delete those p…
Answer:
====================End Question=====================
Question: How to get all photos and videos back on phone gallery
Need help urgently please need a call from you
Hello Sir,
Answer:
Answer:
====================End Question=====================
Question: Free Up Space on Your Phone Not Working
Hello, I've used this feature in the past; however it is not currently working for me. I tried over …
Hello,
Answer:
Hello Sir,
The vedio might have been crashed
Thanks.
Answer:
====================End Question=====================
Question: Omkarsingh
Photos and videos
====================End Question=====================
Question: Why do my photos that I click to edit suddenly disappear to give a blank sheet.
Am trying to edit my photos
====================End Question=====================
Question: How do I take screenshot photos into the room to my gallery
How do I transfer my photos to my gallery
====================End Question=====================
Question: I received a message that my photos are backed up but they are not.
I've received a message that Google photos backed up my whatsapp images, documents and videos. After…
I've received a message that Google photos backed up my whatsapp images, documents and videos. After I've received that message I want to clarify that,so that I went to gallery and delete a picture from whatsapp images. Then I return to google photos to check if that image is deleted or not. I was shocked because that photo also deleted from Google photos. How can it happens. If one photo is backed up it'll never delete until I made it to go into the trash. But it's seems really strange, when i delete that photo in my gallery, it is also deleted in google photos. That's my problem.. I've lost my daily data on backing up all these images. Now I have nothing. What can I do to back up my whatsapp images and clean my smart phone's internal memory ?
Answer:
"When I delete that photo in my gallery, it is also deleted in google photos."
When you delete from Gallery it does not delete from the Google Photos cloud https://photos.google.com/. It's more likely that the photo was not uploaded, and that you deleted the only copy. If so you cannot recover it from Google Photos. Your only chance seems a trash bin on the device of some recovery software.
Answer:
====================End Question=====================
Question: If i delete an account and its photos off of my device will those photos stay on that account
I am trying to delete an account on my device but I'm not sure if it will permanently delete those p…
Hi, Joshua Harps
Welcome to Google Photos Community Support Forum & thanks for your query.
Deleting an account from your device is not going to make any harm to the photos collection in that account.
Answer:
====================End Question=====================
Question: How to get all photos and videos back on phone gallery
Need help urgently please need a call from you
Hello Sir,
Why do you need them back in Gallery?
Because the Google photos apk is a gallery also and much more important.
Thanks.
Answer:
Some ways to download photos from Google Photos to your mobile device:
- In the Google Photos app on the Android device you can (only) download one at a time: open the photo, swipe upwards > tap "Download"
- On my Android I installed "File manager +" and can share multiple selected photos with that app. Maybe also with other File Managers? Let us know if you find some.
- You can share multiple selected photos with Google Drive, and download them from there.
See https://www.youtube.com/watch?v=H94BuHwmTB8 - You can go to https://photos.google.com/ on the phone, select several photos, tap 3-dots > Download. They will be saved as a ZIP file, on my device in the "Downloads" folder, where I can "extract" them.
- You can use https://takeout.google.com/settings/takeout, but be careful: you will also get lots of .json files which you will have to delete. I recommend to try with a small album to start with.
- You can download the photos on a computer, connect the Android phone with the computer (USB cable) and copy the photos to the device. See https://support.google.com/android/answer/9064445.
- For an iPhone you can use iTunes.
See also https://www.wikihow.com/Transfer-Images-from-Computer-to-Mobile-Phone - You can use the Google One app once to restore the 200 most recent photos.
See https://support.google.com/photos/thread/84975423 - On iOS it seems that you can select multiple photos > use the Share button > Save to device.
See also https://support.google.com/photos/thread/86166997
Answer:
====================End Question=====================
Question: Free Up Space on Your Phone Not Working
Hello, I've used this feature in the past; however it is not currently working for me. I tried over …
Hello,
I've used this feature in the past; however it is not currently working for me.
I tried over the weekend and assumed that maybe since it was freeing up quite a but of space that maybe it was just taking longer, but it's now 2 days later and it hasn't done anything.
When I press the button to free up space nothing happens. I wait a while and then eventually X out of it.
Any tips or tricks on what to try, or should I report this as a bug?
Answer:
====================End Question=====================
Question: Googel potos drive lock
I have immprontant potos in my Googel potos so I trying to set lock
I have immprontant potos in my Googel potos so I trying to set lock
Answer:
Answer:
====================End Question=====================
Question: We need more good cinimatic pictures
We need more cinimatic good pictures like white and black or other shades..
Answer:
====================End Question=====================
Question: I'm not seeing my gallery photos from my damaged samsung a105fn/ds on the a21s after backing up
To transfer all photos from gallery to the new Samsung a21
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: Some photos do not have facial recognition option
I use google photos to search on faces, and I have spent a lot of time getting faces correctly match…
I use google photos to search on faces, and I have spent a lot of time getting faces correctly matched with names. However, there are a lot of photos where there are no facial matches. What I mean is: where faces are clear and large, and are of established facial matches (family members that I have hundreds of facial matches already), in the info section, there is no "people" section. Meaning no face recognition for that picture, and no "one available face to add" prompt, so no way to add associate a name with the face. This seems to be random but pervasive in my entire collection, spanning 20 years and thousands of pictures. See attached picture, which is the same camera, same person on the same day in nearly the same pose. The auto facial recognition actually was successful to apply the correct name to the harder possibility, and there's no face associated with photo with the clearer face. Any suggestions?

Answer:
@ Scott Miller
Answer:
====================End Question=====================
Question: Why are my videos showing them in fast mode
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: Permanently delete files recover
My emergency photo delete in my recover plz
If you have uploaded your photos on google phots and deleted it please take a look at the below information.
Answer:
====================End Question=====================
Question: My saddi album photos missing
My wife pk
Hello Sir,
Answer:
====================End Question=====================
Question: Hey,I wanted to change my wallpaper but the device is saying "error, could not load media" pls fix
I've been trying to change my wallpaper but it's been saying that "error, could not change media"
====================End Question=====================
Question: My iphone didn't synch all the photos to google. How do I get them Back?
I tried a manual synch and not all the photos came through. I want to get them back and do not know …
I tried a manual synch and not all the photos came through. I want to get them back and do not know how. Many of them were incredibly important so I am anxious, angry and frustrated. Please, please, please let me know how to get them back!
Answer:
Do you want to download the photos from Google photos or look for delelted photos ?
Answer:
====================End Question=====================
Question: I can't delete photos
Every time I delete a photo it doesn't disappear, no matter how many times I try the photos and vide…
Every time I delete a photo it doesn't disappear, no matter how many times I try the photos and videos still stay. I've tried everything any way for me to fix this?
Answer:
====================End Question=====================
Question: Can I download this "People & pets" file to my computer?
I would like to have this file more accessible for my use.
Answer:
Answer:
====================End Question=====================
Question: When I open the app I am asked if I want to update. I hit update and it just keeps trying to loa.
Update the app like it asks me. But it will not load. Just keeps spinning. I have great wifi and unl…
Answer:
====================End Question=====================
Question: was making movie of my photos on googlephoto app in iphone, getting message error500,cant c it onli
create a movie from my photos
====================End Question=====================
Question: How do I create a folder with a password
Tried to take pictures and put them in a folder with a password long clicked on the pictures and it …
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: BUYING BOOK
I'm trying to purchase a photo book but it keeps saying try again later. I've been trying since yest…
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
I'm using the google photos app and each time I'm trying to check out and pay it keeps saying in unexpected error please try again later. It's already been 2 days.
Answer:
Can you try making the purchase from the https://photos.google.com/photobooks website?
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Answer:
====================End Question=====================
Question: Googel potos drive lock
I have immprontant potos in my Googel potos so I trying to set lock
I have immprontant potos in my Googel potos so I trying to set lock

Answer:
Hi, T.NARSIMHA T
Welcome to Google Photos Community Support Forum & thanks for your query.
However, regretfully, there is no provision to lock or hide any picture in Google Photos.
Answer:
====================End Question=====================
Question: We need more good cinimatic pictures
We need more cinimatic good pictures like white and black or other shades..
Hi, Ranjitha gowda
Welcome to Google Photos Community Support Forum & thanks for your query.
You are suggesting some enhancements in available features.
Nevertheless, you can suggest that feature through the help & feedback route.
Once a sufficient number of users request the same feature, that may become available later on.
Once a sufficient number of users request the same feature, that may become available later on.
Answer:
====================End Question=====================
Question: I'm not seeing my gallery photos from my damaged samsung a105fn/ds on the a21s after backing up
To transfer all photos from gallery to the new Samsung a21
Hi Gertrude,
If the missing photos aren't here https://photos.google.com (be sure to sign in with all your Google accounts if you have more than one) not much can unfortunately be done.
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: Some photos do not have facial recognition option
I use google photos to search on faces, and I have spent a lot of time getting faces correctly match…
I use google photos to search on faces, and I have spent a lot of time getting faces correctly matched with names. However, there are a lot of photos where there are no facial matches. What I mean is: where faces are clear and large, and are of established facial matches (family members that I have hundreds of facial matches already), in the info section, there is no "people" section. Meaning no face recognition for that picture, and no "one available face to add" prompt, so no way to add associate a name with the face. This seems to be random but pervasive in my entire collection, spanning 20 years and thousands of pictures. See attached picture, which is the same camera, same person on the same day in nearly the same pose. The auto facial recognition actually was successful to apply the correct name to the harder possibility, and there's no face associated with photo with the clearer face. Any suggestions?


Answer:
@ Scott Miller
I can only confirm what you observed: it works well in most cases, but not all. And there is nothing we (also users) or you can do about it. I notice on the screenshots that you can edit the people data (many accounts do not even have that option), but that does not help you when no face is detected. I wonder whether the face will be recognized later. Lat us know when that is the case.
The only work-around I know is to create an album, for example a "live album" for the most important people, and add manually the missing photos. But that's not really feasible systematically.
Answer:
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Question: Why are my videos showing them in fast mode
Hi Easter,
Do the videos play correctly on the https://photos.google.com website?
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
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Question: Permanently delete files recover
My emergency photo delete in my recover plz
If you have uploaded your photos on google phots and deleted it please take a look at the below information.
Hello Sir,
Please Take a look at the below info.
Following is text from the official Google Photos Help page about deleting and restoring photos and videos:
Restore photos & videosIf you deleted an item and want it back, check your trash to see if it's there.
- On your Android phone or tablet, open the Google Photos app
.
- At the bottom, tap Library
Trash
.
- Touch and hold the photo or video you want to restore.
- At the bottom, tap Restore. The photo or video will be back:
- In your phone's gallery app
- In your Google Photos library
- In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Important:
- If you delete a photo or video that's backed up in Google Photos, it will stay in your trash for 60 days.
- If you delete an item from your Android device without it being backed up, it will stay in your trash for 60 days.
- If you see a photo or video in Google Photos that you think you deleted, it might be on a removable memory card. To delete it, use your device's gallery app.
Empty your trashIf you see a request to "Delete permanently" when you try to move an item to trash, your trash is full. Your trash can hold 1.5GB.Important: If you empty your trash, you permanently delete any items in your trash.Don't see the photo or video?If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
- You moved it to trash more than 60 days ago.
- You moved it to trash, then emptied your trash.
- You permanently deleted it from your trash.
- You permanently deleted it from your device's Gallery app, without backing it up first.
When you attempt to manually empty the trash bin in Google Photos, a warning message box appears that explains you are about to permanently delete those pictures and videos. If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures.
The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures:
If you deleted pictures or videos that were not previously backed up to your account through the Google Photos app, then unfortunately there's nothing that Google or any of the volunteers in this Help Community can do to recover them.
Files that existed only on your phone, ones that were never uploaded to the cloud, cannot be recovered or restored by a cloud storage service. Simply put, Google can't help you recover files it never had in the first place.
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Question: My saddi album photos missing
My wife pk
Hello Sir,
Please take a look at the below link for more information.
Thanks.
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Question: Hey,I wanted to change my wallpaper but the device is saying "error, could not load media" pls fix
I've been trying to change my wallpaper but it's been saying that "error, could not change media"
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Question: My iphone didn't synch all the photos to google. How do I get them Back?
I tried a manual synch and not all the photos came through. I want to get them back and do not know …
I tried a manual synch and not all the photos came through. I want to get them back and do not know how. Many of them were incredibly important so I am anxious, angry and frustrated. Please, please, please let me know how to get them back!
Answer:
Hello Sir,
Let us know further so we can assist you further on this.
Thanks.
Answer:
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Question: I can't delete photos
Every time I delete a photo it doesn't disappear, no matter how many times I try the photos and vide…
Every time I delete a photo it doesn't disappear, no matter how many times I try the photos and videos still stay. I've tried everything any way for me to fix this?
Answer:
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Question: Can I download this "People & pets" file to my computer?
I would like to have this file more accessible for my use.
Hi, Robert Schultz 776
Welcome to Google Photos Community Support Forum & thanks for your query.
Yes, you can download the pictures in each album visible in People & Pets.
To do so, you need to click & open each album. Select multiple pictures & then click the three dots. That will show the option to download. Save the pictures to a separate folder to maintain the identity & name them accordingly.
To do so, you need to click & open each album. Select multiple pictures & then click the three dots. That will show the option to download. Save the pictures to a separate folder to maintain the identity & name them accordingly.
Answer:
Hi, Robert Schultz 776
Welcome to Google Photos Community Support Forum & thanks for your query.
Yes, you can download the pictures in each album visible in People & Pets.
To do so, you need to click & open each album. Select multiple pictures & then click the three dots. That will show the option to download. Save the pictures to a separate folder to maintain the identity & name them accordingly.
To do so, you need to click & open each album. Select multiple pictures & then click the three dots. That will show the option to download. Save the pictures to a separate folder to maintain the identity & name them accordingly.
Answer:
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Question: When I open the app I am asked if I want to update. I hit update and it just keeps trying to loa.
Update the app like it asks me. But it will not load. Just keeps spinning. I have great wifi and unl…
Hi, Damian Finken
Welcome to Google Photos Community Support Forum & thanks for your query.
Can you please try updating the app through the Play store?
Answer:
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Question: was making movie of my photos on googlephoto app in iphone, getting message error500,cant c it onli
create a movie from my photos
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Question: How do I create a folder with a password
Tried to take pictures and put them in a folder with a password long clicked on the pictures and it …
Hi Joshua,
Google Photos doesn't support locked folders.
As a workaround you may move the photos to the Archive as explained here https://support.google.com/photos/answer/7362432?co=GENIE.Platform%3DAndroid&oco=1 But this doesn't provide the same level of protection of locked folders. For example, archived photos are still returned in searches.
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
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Question: BUYING BOOK
I'm trying to purchase a photo book but it keeps saying try again later. I've been trying since yest…
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
I'm using the google photos app and each time I'm trying to check out and pay it keeps saying in unexpected error please try again later. It's already been 2 days.
Answer:
Can you try making the purchase from the https://photos.google.com/photobooks website?
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
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