I'm not able to hear sound on video recording

Question: I'm not able to hear sound on video recording

Why I'm not able to hear sound

Hi, Jenifar Rahman

 

Welcome to Google Photos Community Support Forum & thanks for your post.

 

There can be multiple reasons for the video not producing any audio.

• You may not have allowed your camera app to access the microphone on your device.
• The audio codec encoded by the camera app may not be compatible with Google Photos.
• You may have muted the video, or the volume may be too low.

Can you verify these possibilities?

 

Nevertheless, can you try installing some different video player app like VLC & see whether that outputs the audio?

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Question: Delete Email

Delete email account not using

Hi, leslie herrera

 

Welcome to Google Photos Community Support Forum & thanks for your post.

 

I suggest you follow the steps indicated in this help desk article.

Delete your Google Account.

 

Once you delete the account, the email ID will also vanish.

 

However, you will lose any content in the associated Google Drive storage & Google Photos permanently.

 

 

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Question: I am using nord 2 5g, while I was deleted random image or video next image or video was skipping

Video was skip while Deleted.



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Question: How to recover my lock folder videos

How to recover my lock folder videos



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Question: Recover deleted permenent files

Hello sir/medam I have done mistakenly deleted my files in Google photos please help me



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Question: Delete photos recover

Hello sir. Please help my photos are deleted in google photos app. Photos are very important. Please…

Hello sir.

Please help my photos are deleted in google photos app.

Photos are very important. 

Please help me 

Recover my photos

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Question: How to recover deleted photos

my very important photos to deleted as a mistake please recover to my deleted photos please help to …



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Question: Where was this picture sent after it was taken

It's a picture of my wife and I would like to know who it was sent to

@ Clayton Goff

You may see in the "Sharing" tab with who a photo was "sent in Google Photos", but when shared otherwise, or when the person "left" the album, there is no more trace. 

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Question: Spotlight slideshows directory

Where do I find my old Spotlight slideshows? Pl. Help.



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Question: How to recover deleted photos if no backup on

I want to recover my all photos please help me for this because there are my documents,so I want to …



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Question: Free up space on device

Google Photos uploads all photos from my device. I prefer to keep only important photos on my Google…

Google Photos uploads all photos from my device. I prefer to keep only important photos on my Google account, for example, some memories with people. And I don't need screenshots here to keep. But when I try to delete them, they also disappear on my phone. Recently I have had an opportunity to delete screenshots or saved pictures from here and keep them on my phone. But now I can't do this. Please, can you help me and tell how to manage settings to change it.

Thank you!

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Question: How to recover delete photo

How to recover delete photo



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Question: I want my photos

I break my phone



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Question: How to recover delete photo

Hello Sir I recover my all delete photo It is very important for me Please recover my delete photo

Hello 

Sir I recover my all delete photo 

It is very important for me

Please recover my delete photo

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Question: I want to recover my photos

I want to recover my photo, some of the photos were very important to me, so I want that.



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Question: I want to recover my google photos..

I was unfortunately permanently delete my google photos.. Kindly help to recover the Google photos..



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Question: Photo's recover

How to recover deleted photo's



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Question: How to recover deleted photos

Photos are deleted by mistake



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Question: Lost phone

Hello, my brother lost his phone , I want to kno if we can find it with his gmail , or ho can we fin…

@ tamar gogaladze

See https://myaccount.google.com/find-your-phone 

and the Help https://support.google.com/accounts/answer/6160491  

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Question: Locked folder

The locked folder is hidden, I Santo unlock it



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Question: How to recover permanently deleted photos?

Yesterday I delete all the photos permanently and now I need thos photos because it's an important p…

Yesterday I delete all the photos permanently and now I need thos photos because it's an important photos please help me to get back those photos. 

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Question: How to delete photo recover

Pawarvishal0115@gmail.com



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Question: Google photos

Find my photos

Hi Lk Matthews,

 

I recommend that you look for your photos here, signing in with all your Google accounts if you have more than one:

• photos.google.com
• photos.google.com/archive
• photos.google.com/trash
• get.google.com/albumarchive
• drive.google.com
• other online photo or file storage platforms you use (e.g. Dropbox, OneDrive, Samsung, Amazon)

I also recommend that you go through these steps for troubleshooting missing photos https://support.google.com/photos/answer/6306652

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I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

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Question: How to recover photo

Recover



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Question: Recover deleted files

Please help me to recover my videos in Google photos I have done mistakenly deleted



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Question: Old dilit photo recover

2021 dilit photo recover



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Question: My account

I have created two account but have been block why



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Question: How to recover delet photo and videos

My phone has factory reset



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Question: Lock folder

Recovery photos and videos please google



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Question: Recover Photos

I want my locked photos from Google photos. After I uninstalled Google photos they were automaticall…

I want my locked photos from Google photos. After I uninstalled Google photos they were automatically deleted. Those are very important for me. Please resend my photos.

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Question: How to Recover delete photos

Hello I want Recover delete photos This file is very important for me.



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Question: Restored photos disappear from phone AUTOMATICALLY?? (without choosing the "free up space" thing)

Please help, is there a setting for it to NOT do this?? This isn't the first time it happened and I …

Please help, is there a setting for it to NOT do this?? This isn't the first time it happened and I SPECIFICALLY don't want to delete those!! It's also not all of them that disappears just the ones before February 17th (it's the 24th now)

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Question: Why my photos take lot of time to upload

Cannot upload my all photos

Hi, Sahil Sharma 8580

 

Welcome to Google Photos Community Support Forum & thanks for your post.

 

There can be multiple reasons for the backup not to happen.

 

# The quantum of photos to be backed is high.

# Insufficient free space on the phone for the app to work.

# WIFI connectivity is intermittent. Too many devices on the same router are restricting the bandwidth.

# Download & upload speeds are too asymmetric.

# Google Photos app is not allowed to use:-

• Data in the background
• Mobile data
• Mobile data while roaming

# Activation of data saver through the settings.

# Putting a limit on the daily use of mobile data through the settings in the app.

# Putting a limit on the use of total data in a month through the settings in the phone.

# Activating battery saver or super saver mode.

# Existence a zero byte file in the collection. 

# Bloatware on the phone interfering with the smooth working of apps.

# Too many apps running in the background.

 

Can you go through these checks & address these issues?

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Question: Pleas recover my photos

Please recover my photos



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Question: How do I fix the asap?

All my items aren't backing up I even bought more storage and it has yet to back it up

Hi User 88*,

 

>>>> All my items aren’t backing up I even bought more storage and it has yet to back it up

 

First, check the basics in the Google Photos app settings.. that Backup & Sync is ON and it is using the correct email account.

 

Next, you should probably check that the additional storage has been applied to the correct account. You can see that here: https://one.google.com/storage 

 

This is probably the best place to get help if the account has not had the space increased : https://support.google.com/pay/gethelp
If that doesn't work, maybe: https://support.google.com/googleone/

 

If you have more than one Google Account, you might check the other ones (in case the additional storage was added there).  This information might speed up getting things straightened out.

https://one.google.com/storage

 

We are volunteers here in the Support Forum without access to your account or data.

 

Good luck,  Dougsap (volunteer Google Photos user)

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Question: Permanently deleted photos and Videos from Google Photos

Hi team, I accidently permanently deleted 37GB worth of Photos and Videos from Google Photos. I want…

Hi team, 

I accidently permanently deleted 37GB worth of Photos and Videos from Google Photos.

I wanted to free up space on Drive so I wanted to clear some space on Photos App but it got deleted on my android as well. 

Please, is there any way to recover them?

It was deleted few hours back. And I checked Trash and Drive Backup, its not there. 

Please help me to recover them.

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Question: I forgot my I'd password

I buy new phone but I cannot able to open my same account

Hi, Reena Rani 9589

 

Welcome to Google Photos Community Support Forum & thanks for your post.

 

I suggest you visit the link

https://support.google.com/accounts/answer/7682439?hl=en and follow the recommended steps to recover your account.

 

Still, if you face some problem, please create a post in the support forum for Google Accounts. The link is 

https://support.google.com/accounts/community?hl=en

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Question: How recover my deleted photos &videos

Hello recover me deleted photos & video



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Question: Google photos creates duplicate photos automatically

Google photos creates duplicate photos automatically

@ User 12229565390097981672

Google Photos has some duplicate prevention, thus the exact same photos should not upload twice, but as soon as there is any difference between both files, except the name (photo edited, data changed) a photo may indeed upload twice. Only you can find out where the duplicates come from.

You find some tips here:   How to prevent/remove duplicates

 

 

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Question: How to recover deleted videos

Videos delete



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