Im trying to move the pics in a cillage help
You can:
- Select a number of photos.
- Tap or click +
- Tap or click Collage
The collage maker of Google Photos is very basic. All you can do is choose the number and format of the photos. That is very important to get a possibly usable result.
See https://photos.app.goo.gl/GtlDggLTrintkK273 for some examples
See https://photos.app.goo.gl/GtlDggLTrintkK273 for some examples
Answer:
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Question: Why i cant back up my folders and liberate space from my phone?
Bach up pictures
Hi Nataly
To back up folders
- Connect to good wifi or sufficient cell data
- Select Google Photos
- Select Library
- Open each visible folder and make sure back up & sync is turned on (the dot will move to the right and turn from grey to blue if 'on')
- Repeat for each folder you want backed up & synced
- Wait sufficient time and then check status
- Open Photos > Profile icon will show back up status
- After back up is complete you can select Google Photos app > Profile icon > Free up space menu option
- Google will remove locally stored data that it considers backed up
You can read more details here
Joe
PS - Do NOT simply manually delete images to free up space as you run the risk of deleting both the local and backed up copy. Read the fine print here https://support.google.com/photos/answer/6128858?hl=en&ref_topic=6128848&co=GENIE.Platform%3DAndroid&oco=1
Answer:
You can tap on your profile photo (or initial), then "Settings for Google Photos" > "Backup and sync".
Is Backup and sync activated for the correct account ? Then it should at least upload the camera photos. Other folders can also be set to be backed up: see "Device folders with backups"
Edit: I did not see Joe's reply when I posted mine. Sorry.
Just one more warning: it is recommended to always have a backup of your photos.
Answer:
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Question: I am restart my phone but my photos was deleted
HI Brahma
If you simply restarted your phone, make sure you have a good wifi or sufficient cell data, AND are logged in to the exact same Google account you used for the back up. You can launch Google Photos > Profile icon > and see which account your are logged in to. You may need to use the account switcher or add the account you backed up to first.
However, if you mean you did a factory reset of your device, where your phone was erased and installed a fresh system, any photos that were not backed up are likely gone. As per above, make sure you have logged in to the exact same account you used for the photos back up. Once you have connected to wifi or cell data and logged back in to the exact same account, you should see any backed up images re-sync from your Photos account. Anything not backed up are likely gone.
You can try data recovery on the phone, by downloading software to a computer, connecting your phone via USB and running the software on your phone's local storage (not Google's servers.) If you did erase and reset the phone, I think it is unlikely, but you can decide if it is worth a try. I don't have a recommendation of software.
Joe
Answer:
HI Brahma
If you simply restarted your phone, make sure you have a good wifi or sufficient cell data, AND are logged in to the exact same Google account you used for the back up. You can launch Google Photos > Profile icon > and see which account your are logged in to. You may need to use the account switcher or add the account you backed up to first.
However, if you mean you did a factory reset of your device, where your phone was erased and installed a fresh system, any photos that were not backed up are likely gone. As per above, make sure you have logged in to the exact same account you used for the photos back up. Once you have connected to wifi or cell data and logged back in to the exact same account, you should see any backed up images re-sync from your Photos account. Anything not backed up are likely gone.
You can try data recovery on the phone, by downloading software to a computer, connecting your phone via USB and running the software on your phone's local storage (not Google's servers.) If you did erase and reset the phone, I think it is unlikely, but you can decide if it is worth a try. I don't have a recommendation of software.
Joe
Answer:
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Question: Photo set
Good traning
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Question: Logout from bad website
I have added my email id on some dating website and now they are sending me sexual mail so I want to…
I have added my email id on some dating website and now they are sending me sexual mail so I want to to logout or delete my id from that all dating website
Answer:
Hi Roman
In the future, you are probably better served by posting this question in the Gmail Help Community as it is related to unwanted email.
https://support.google.com/mail/community?hl=en
To prevent further emails:
- Log in to each dating site
- Use their support mechanisms to delete your account or remove your email from their lists
For existing emails:
- Open the email
- Select the : more menu in the right corner
- Select Report Spam
- Select Block user
You can also create a filter to automatically send these emails to trash or mark as spam
- Open email
- Select the : more menu
- Select Filter messages like this
- Select create filter
- Select Delete it or mark as spam
- Apply filter / save
If, for some reason, you have used the same password for these accounts, use the privacy and security checkups to change or remove any third-party access to your account.
Visit https://myaccount.google.com and follow any prompts for security and password check-ups.
Joe
Answer:
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Question: Hello how can I identify the names of my previous shared partner accounts on Google photos
I just want to identify the names of my previous partner shared accounts of my Google photos
Hi James
There is currently not a way to see partner account history in Google Photos. You can use the feedback menu option under the profile icon in Photos to make a feature request.
As a workaround, you can contact partner accounts you think you may have shared with, and ask them to check their Gmail to see if they have an email notification for partner sharing in Photos.
Best wishes,
Joe
PS - If you are not talking about specifically setting up partner accounts where you share libraries or portions of a library, you can double-check the sharing section in Google Photos to see if you shared with a partner another way.
Answer:
Hi James
There is currently not a way to see partner account history in Google Photos. You can use the feedback menu option under the profile icon in Photos to make a feature request.
As a workaround, you can contact partner accounts you think you may have shared with, and ask them to check their Gmail to see if they have an email notification for partner sharing in Photos.
Best wishes,
Joe
PS - If you are not talking about specifically setting up partner accounts where you share libraries or portions of a library, you can double-check the sharing section in Google Photos to see if you shared with a partner another way.
Answer:
====================End Question=====================
Question: If I buy a month's backup storage, will that backup be for one month or will it always be there?
If I buy a month's backup storage, will that backup be for one month or will it always be there?
Hi Cricketer,
If you cancel your plan (that is turn it on for one month, and then cancel the Google One membership after a month), your account storage will revert back to the 15GB limit. If you have exceeded that storage space, there are then consequences.
You may not be able to send or receive Gmail, back up or sync any files to Google Drive, nor back up and sync any more images to Google Photos until you reduce your storage limit back to under the 15GB limit.
You can read the specific details here
If you have tried the Google One membership for a month, and decided it's not for you and cancel it, but are under the 15GB standard storage, then you can use your storage without interruption to the apps as mentioned above. It is only if you turn it off and are over your 15GB storage limit.
Joe
Answer:
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Question: Some of my photos are missing from Google Photos how to find and recover it? I didn't delete it.
Some of my photos are missing. I didn't delete it manually. This photos is very important to me. Unf…
Some of my photos are missing. I didn't delete it manually. This photos is very important to me. Unfortunately only those photos are missing. How to contact Google Photos Support Please get back to me ASAP. Thank you
Answer:
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Question: Recover Permanently deleted photos
Sir My younger brother has deleted all my Photos from Google Photos.I have tried to Recover the phot…
Sir My younger brother has deleted all my Photos from Google Photos.I have tried to Recover the photos from "Trash" option.But he than said that he deleted the Photos permanently.Sir plz do something.😭😭
Answer:
Hi Krishna
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
- You moved it to trash more than 60 days ago.
- You moved it to trash, then emptied your trash.
- You permanently deleted it from your trash.
- You permanently deleted it from your device's Gallery app, without backing it up first.
If the images were on your phone's local storage, and you have not likely overwritten them with downloading more content, you can decide if data recovery is an option. Typically you install the software on a computer, connect the phone to the computer via USB and run the software to attempt recovery of deleted data on your phone (not from Google's servers.) I don't have a recommendation and you can decide if this is worth your efforts.
Best wishes,
Joe
PS - Please visit https://myaccount.google.com and decide if changing your password or changing your screen lock https://support.google.com/android/answer/9079129?hl=en is a good idea moving forward.
Answer:
Hi Krishna
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
- You moved it to trash more than 60 days ago.
- You moved it to trash, then emptied your trash.
- You permanently deleted it from your trash.
- You permanently deleted it from your device's Gallery app, without backing it up first.
If the images were on your phone's local storage, and you have not likely overwritten them with downloading more content, you can decide if data recovery is an option. Typically you install the software on a computer, connect the phone to the computer via USB and run the software to attempt recovery of deleted data on your phone (not from Google's servers.) I don't have a recommendation and you can decide if this is worth your efforts.
Best wishes,
Joe
PS - Please visit https://myaccount.google.com and decide if changing your password or changing your screen lock https://support.google.com/android/answer/9079129?hl=en is a good idea moving forward.
Answer:
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Question: Why does it turns off automatically several times while searching pics
I am tired of using this everytime it gets off i need a solution to this
Hi Sujatha
Sorry to hear the Photos app crashes while trying to search pics.
- Make sure you have a good wifi or sufficient cell data
- Go to general phone Settings > System > System update and make sure all updates have been downloaded and installed, often requiring a restart of device
- Go to Play Store app > Profile ion > Manage apps and devices > and in Overview see if there is an option to install updates and install all available updates. (Or select Manage > Select updates available > install updates.)
- Select and hold the Photos app icon > Select (i) info icon > Select storage > Select cache > Select clear cache > restart Photos
- Restart phone and see if overall symptoms improve
Best wishes
Joe
Answer:
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Question: In my Google photos don't show all people which downloaded
In photos many people don't show
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Question: Google photos remove photos counting against storage quota
Hi! I have a "G suite legacy" account and I am sure I asked google backup & sync for windows to stop…
Hi!
I have a "G suite legacy" account and I am sure I asked google backup & sync for windows to stop syncing photos on the first.... but apperantly not and now my drive is full.
I need a way to delete all photos and videos on google photos that count against my quote, but ONLY those.
If I go to https://photos.google.com/quotamanagement I get this message "You have a work, school, or family account" with no help on what to do then.
Answer:
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Question: Trash strange behaviors - restored photos return back to trash, trash different on the web / phone
Recently I have found some strange behaviors of the trash folder. I have cleaned the trash so it is …
Recently I have found some strange behaviors of the trash folder. I have cleaned the trash so it is empty (on my iOS app), next day I see some photos that I have restored recently from trash. I restore them again and they disappear from the trash folder, I refresh trash folder and they are back. Than I go to the web photos.google.com to check if those photos can be seen there in trash folder, and another surprise: on the web app in the trash folder I see completely different set of photos. I search the photos by date and guess what, they are also in my photos collection showing up as not deleted so I have the same photos in trash and outside trash. OK, than I permanently delete those photos on my iOS app from the trash and guess what, after refreshing they are back. !!!!!
Answer:
In fact there are two trashes: one locally (with 30 days holding) and one in cloud (with 60 days holding).
Pictures not yet backupped come in the local trash when deleted.
Maybe this is enough to explain your phenomena.
Best
PS: and there also is a local trash in the Apple Photos app with 30 days holding.
Answer:
Well, that may be but I believe that there is a bug in iOS app. Problematic pictures are deleted long time ago and showing 12 days until they will be permanently deleted. After I kill the app forcibly and start it again trash is empty. After i click back arrow and again go into trash folder they are back.
Answer:
Sorry, no Google here and it is hard to test your abnormal behavior.
You can report a potential bug via the feedback option in the app under your profile.
Answer:
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Question: My audio doesn't work anymore...
Audio doesn't work, i have no idea why
====================End Question=====================
Question: Can't wee my old camera pics in gallery
Unable to see past two year picture clicked on my phone camera
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Question: Where is my APN located
Where is my APN located
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Question: change delivery date
can google photos change delivery date
Hello Chris TheFuture,
contacting the Google Photos printing support team:
- chat: https://support.google.com/photos/contact/chat_printing_support
- email: https://support.google.com/photos/contact/email_printing_support
If you have subscribe to Google One there are additional contact options here https://one.google.com/support
Hope this helps.
Thanks.
Answer:
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Question: Every time i click free up space it just closes my photos app and is not removing from my device
I have used Google photos for years and never had an issue, and now I'm trying to free up space on m…
I have used Google photos for years and never had an issue, and now I'm trying to free up space on my phone because I'm using over 40mb. Anytime I click on the free up space, it just takes my all the way out of the app and won't hand any photos off my phone. I have deleted and reinstalled it and still nothing. Help! I'm using way to much storage!
Answer:
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Question: Adding people
Ï can't create photo profiles of people and it doesn't register any faces in my photos. This is REAL…
Hi there thanks for posting.
First, can you please confirm you have Face Grouping turned on?
On your Android phone or tablet, open the Google Photos app 
.
.- Sign in to your Google Account.
- At the top right, tap your account profile photo or initials.
- Tap Photos settings
Group similar faces.
- Turn Face grouping off or on.
- To turn off face grouping only for pets, turn off Show pets with people.
Answer:
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Question: I clicked 'Restore' on a pic that was in the trash, but now can't locate it. Where did it go?
I clicked 'restore' on a highlighted pic that was in my trash can and now can't locate it. How do I …
I clicked 'restore' on a highlighted pic that was in my trash can and now can't locate it. How do I access it & put it back in an existing folder?
Answer:
Hi, John Doe 7376
Welcome to Google Photos Community Support Forum & thanks for your query.
The restored photo will go & sit in the same chronological order as earlier.
If you remember the date of capture, you can locate that quickly.
Answer:
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Question: Lowercase Trevor Powers 514@gmail.comu
Well earlier I was just goofing off and I can be very serious too
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Question: Old photos
Prakash kumawa
Hello Prakash Kumawat 7389 ,
If you have uploaded photos on google photos and deleted it please take a look at the below info.
Following is text from the official Google Photos Help page about deleting and restoring photos and videos:
Restore photos & videosIf you deleted an item and want it back, check your trash to see if it’s there.
- On your Android phone or tablet, open the Google Photos app
.
- At the bottom, tap Library
Trash
.
- Touch and hold the photo or video you want to restore.
- At the bottom, tap Restore. The photo or video will be back:
- In your phone’s gallery app
- In your Google Photos library
- In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Important:
- If you delete a photo or video that’s backed up in Google Photos, it will stay in your trash for 60 days.
- If you delete an item from your Android device without it being backed up, it will stay in your trash for 60 days.
- If you see a photo or video in Google Photos that you think you deleted, it might be on a removable memory card. To delete it, use your device’s gallery app.
Empty your trashIf you see a request to "Delete permanently" when you try to move an item to trash, your trash is full. Your trash can hold 1.5GB.Important: If you empty your trash, you permanently delete any items in your trash.Don't see the photo or video?If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:
- You moved it to trash more than 60 days ago.
- You moved it to trash, then emptied your trash.
- You permanently deleted it from your trash.
- You permanently deleted it from your device’s Gallery app, without backing it up first.
When you attempt to manually empty the trash bin in Google Photos, a warning message box appears that explains you are about to permanently delete those pictures and videos. If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures.
The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures:
If you deleted pictures or videos that were not previously backed up to your account through the Google Photos app, then unfortunately there's nothing that Google or any of the volunteers in this Help Community can do to recover them.
Files that existed only on your phone, ones that were never uploaded to the cloud, cannot be recovered or restored by a cloud storage service. Simply put, Google can't help you recover files it never had in the first place.
Thanks.
Answer:
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Question: Wallpaper set issues (error can't load image found when i trying to set wallpaper)
Error can't load image found when i try to set wallpaper.
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Question: Can't find VZ Media
VZ Media has disappeared from Google Photos. I can't locate it anywhere on my device.
You will find this article helpful.
Answer:
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Question: How to rotate a photo
Rotate a photo
Hi, Rachel Brooks 2621
Welcome to Google Photos Community Support Forum & thanks for your query.
The editor in the Google Photos app allows corrections in the orientation of pictures.
To do so, please follow these steps through the phone app.
- Tap to open the picture
- Tap on the edit icon below the picture
- Tap on menu option Crop. See the screenshot at the bottom "Rotate".
- Tap on the rotation symbol for achieving a turn through ninety degrees. Each successive tap will add ninety degrees going through 90 -> 180 -> 270 -> and again back to 360 degrees.
- That will help you correcting sideways or upside-down orientations.
- If you wish to fine-tune then move the slider above the rotation symbol. That helps in correcting slight misorientations at an increment of one degree.
Answer:
Hi, Rachel Brooks 2621
Welcome to Google Photos Community Support Forum & thanks for your query.
The editor in the Google Photos app allows corrections in the orientation of pictures.
To do so, please follow these steps through the phone app.
- Tap to open the picture
- Tap on the edit icon below the picture
- Tap on menu option Crop. See the screenshot at the bottom "Rotate".
- Tap on the rotation symbol for achieving a turn through ninety degrees. Each successive tap will add ninety degrees going through 90 -> 180 -> 270 -> and again back to 360 degrees.
- That will help you correcting sideways or upside-down orientations.
- If you wish to fine-tune then move the slider above the rotation symbol. That helps in correcting slight misorientations at an increment of one degree.
Answer:
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Question: My pictures are in filter form.how do I normalize this
I looked at settings. I do not know how to restore my pictures from filtered to normal color
====================End Question=====================
Question: Backup photos popped up again
My photos which were backed up already, are being backed up again. Don't understand why. Number of p…
====================End Question=====================
Question: Couldn't purchase Google one monthly plan. Tried different type of cards.
I need the extra Google one storage. Tried different cards for transaction but, it's of no use. Requ…
I need the extra Google one storage. Tried different cards for transaction but, it's of no use.
Requesting solution for my problem
Answer:
Hello Santhosh, thanks for posting.
Are you receiving an error message when attempting the purchase? If so, what is the error?
Answer:
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Question: Person using my identity and accounts i have some of his pics how can i send them to Google support
I'm want to save pics for evidence and get help from Google with this ongoing issue
====================End Question=====================
Question: Why does the app keeps shutting down?
Whenever I open Google Photos, the app closes itself after a couple of minutes or seconds. I am sure…
Whenever I open Google Photos, the app closes itself after a couple of minutes or seconds. I am sure it's not a problem from my phone because only this app does that. I've updated the app severally and its still shutting down always.
Answer:
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Question: Photo in between Sep2019 to Aug2020
Photo in between Sep2019 to Aug2020
====================End Question=====================
Question: i accidentally deleted photos today please help to recover that
i want assistance in recovering the photos permanently deleted
Suchitra, deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(
Answer:
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Question: Print store?
I want to disable the print store and all the suggested albums and memory crap that clutters my scre…
I want to disable the print store and all the suggested albums and memory crap that clutters my screen when I open google photos. I've searched and it seems there used to be a setting, but is no longer in the menu. Can some one tell me how to do this? Thanks.
Answer:
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Question: Google Photos Camera
How do I TAKE OUT my photos with Google Photos. I mean, is there a camera ON the Google Photos???!!!
Hi, Sharona-Marie Razack
Welcome to Google Photos Community Support Forum & thanks for your query.
Google Photos is a backup & storage service. There is no camera ON the Google Photos.
Answer:
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Question: Need to adjust photos to normal view
Restore SMS saved messages
====================End Question=====================
Question: If I factory reset my phone , will I get back my Google photos?
After factory reset will I get back my Google photos
Probably not, unless you have checked what is stored at /photos.google.com in the Chrome-app when you log-in with the same account as used in the backupsettings.
If that looks rather complete, you should set the Google Photos app to use without account under your profile circle. and then restart the phone before starting factory reset.
Be aware that you will no photos and folders and albums thereafter.
Then start to update the Photos-app via the playstore and then log-in with your account and give the app the time to rebuild its database before switching-on the back-up for storing new photos.
Good luck and it was wise to ask before doing.
Answer:
====================End Question=====================
Question: How do I rename photo files that are uploaded to Google photos?
I would like to ename a photo file that has been uploaded to Google photos. The original photo is be…
I would like to ename a photo file that has been uploaded to Google photos. The original photo is been deleted off my cell phone. The only copy is on Google photos. Now that Google wants to charge $$$ for this service apparently one huge disadvantage of it is as you can't rename files once they're uploaded to Google photos. This is making me reconsider paying money to Google.
Answer:
That is nonsense: you cannot rename photos in cloud even with paying for having more storage space then your basic 15 GB for free. But why should you pay?
Tell us the 3 numbers you see at one.google.com/storage - then we can give a better advise.
Answer:
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Question: Doesn't turn off some folders in sd card
Turn off optin doesn't work
====================End Question=====================
Question: Even after removing the photos from the Google drive my storage space is shown full
Even after removing 8 GB content my storage is shown full
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Question: Correction of text, procedure ??
Edit text.
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