I am trying to get my backed up media i.e photos and videos to my device
Hi, Bhavesh Likhith
Welcome to Google Photos Community Support Forum & thanks for your query.
Can you try to do so through another route? Please enter the link https://photos.google.com in any of the web browsers available on your phone. Log into your account & then see whether the photos become visible.
Once you confirm the photos are visible, then please revert.
Answer:
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Question: Need to restore deleted photos from drive
Need help in restoring photos deleted in last 4 months
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Question: My photos are not being backup
I have changed my phone and my previous pic can't get hold of them in Google photo in the new phone
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Question: Camera info
How do I remove the camera information in the bottom left of the photo it's really annoying. See ora…
How do I remove the camera information in the bottom left of the photo it's really annoying. See orange box sometimes it's there and sometimes it isn't and I don't know why but I don't want it on my photos.
Answer:
That is caused by an ugly setting in your camera - it is not caused by Google Photos.
Of course your can use the editor in Google Photos to crop away the lower part of the image, but that maybe a too large part. So if you can shoot the same photos again after correcting the setting (maybe called "watermark"), that wouild be the best solution.
Good luck
Answer:
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Question: Is there any circumstance in which Google Photos and Google Drive loses everything at once?
A friend of mine insists she has lost all her Google Photo backups and everything from her Google Dr…
A friend of mine insists she has lost all her Google Photo backups and everything from her Google Drive. It's all empty and nothing in the trash. She had some cellphone get destroyed and got another one and always forgets and messes up her passwords, but she says she is in the right account and there is nothing there any more. And I just don't believe that. I searched and saw some people complain about some auto photos and albums getting lost but not everything completely. Is this a known issue? I am sure Google has backups of everything, is there any way to recover something like that?
Answer:
Google is very safe, but people are unsafe and your account is the only key. But most mess-up with that because with a Gmail-account you don't think on photos and documents and maybe you even don't use gmail for daily mailing either and then it just is an abstract system account for Android.
But I always have used the same account (adress + password) in 15 years, I never have lost anything unless deleted by myselef in full conciousness :-)
So her story is very unlikely because it is not easy at all to clean-up Photos and Drive in a dull second.
But it also can be that she never has had anything relevant there due to wrong use.
Just volunteers here - and Google has no phonenumber for unpaying users either.
Sorry
PS: perhaps this helps https://accounts.google.com/signin/recovery
Answer:
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Question: Which link to use to link to Google photos reliably?
There is a lot of discussion, that links to Google Photos (GP) might not be persistent: Is there any…
There is a lot of discussion, that links to Google Photos (GP) might not be persistent:
Is there any best pactice/advice which link to use, to make sure, that the Google photo can be opened "forever" from the documents and its copies (PDFs, Word, ...).
(1)
Some say, that the URL showing in GP (easiest method):
could vanish any time (it also requires log-in).
(2)
The links created with the GP share button:
https://photos.app.goo.gl/73Kao11vfXXXqUGQ7
are also recommended.
This link require no log-in (I believe)
(3)
Some experts recommend using only the "deep link" created by opening the (hidden) album created in (2) and using the address of the GP it contains:
https://photos.google.com/u/0/share/AF1QipN9o5HGYEMGKtCCNZ3Pq78uzaMrneZiLXdoBdc83ATO9GJ8YdmSfnY_MyBc-WCzMw/photo/AF1QipPIxxEqdk3nlX9KXXXYWlTY20vKaMI6iKNEqdty?key=cXN1cmQ2U1BtM3R6UWpabHdEVXNXVTBCSml0b3l3
log-in required ?
There are also extension that create this deep links.
What is most reliable here?
Thanks
Answer:
====================End Question=====================
Question: Which link to use to link to Google photos reliably?
There is a lot of discussion, that links to Google Photos (GP) might not be persistent: Is there any…
There is a lot of discussion, that links to Google Photos (GP) might not be persistent:
Answer:
====================End Question=====================
Question: Which link to use to link to Google photos reliably?
There is a lot of discussion, that links to Google Photos (GP) might not be persistent: Is there any…
There is a lot of discussion, that links to Google Photos (GP) might not be persistent:
Is there any best pactice/advice which link to use, to make sure, that the Google photo can be opened "forever" from the documents and its copies (PDFs, Word, ...).
(1)
Some say, that the URL showing in GP (easiest method):
could vanish any time (it also requires log-in).
(2)
The links created with the GP share button:
https://photos.app.goo.gl/73Kao11vfXXXqUGQ7
are also recommended.
This link require no log-in (I believe)
(3)
Some experts recommend using only the "deep link" created by opening the (hidden) album created in (2) and using the address of the GP it contains:
https://photos.google.com/u/0/share/AF1QipN9o5HGYEMGKtCCNZ3Pq78uzaMrneZiLXdoBdc83ATO9GJ8YdmSfnY_MyBc-WCzMw/photo/AF1QipPIxxEqdk3nlX9KXXXYWlTY20vKaMI6iKNEqdty?key=cXN1cmQ2U1BtM3R6UWpabHdEVXNXVTBCSml0b3l3
log-in required ?
There are also extension that create this deep links.
What is most reliable here?
Thanks
Answer:
Only method 2 is correct, but because no log-in is requirements (unless for certain actions), albums should should be shared with trusted and non-stupid people only.
Answer:
Thank You.
Answer:
Answer:
Thank You.
Answer:
Answer:
There is a fundamental difference betwwen these two commands.
Whereas Insert / Picture / by URL inserts the image, the link is pointing to into the GDoc (between the lines or recently also floating).
Answer:
Coming back to my original post, I still wonder how persisitent the simple links (method 1) to my Google photos are, because I could prefer this simple method of pointig to Google photos for my own documents.
Answer:
The resources post you referred to was interesting.
Answer:
I did some more testing to find, which links open Google photos reliably and without log-In
(I tested the latter with an incognito browser).
The best way is to create an album with the image(s) and to Get a link (0.) to this album.'
Once the album is open to links this way (chain symbol, shows up), open the photo.
Answer:
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Question: How do I print copies of archived photos
How do I print out an archived photo on my printer and home.
Answer:
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Question: I what my phoyo
I need my photo back
Answer:
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Question: I need to change shipping address for my photo book. How do I call photo book support?
My photo book is about to be returned for wrong address. I need to change it but can't find how to c…
My photo book is about to be returned for wrong address. I need to change it but can't find how to call Google about this. Per https://support.google.com/photos/answer/7378812?co=GENIE.Platform%3DDesktop&hl=en I should see a contact support button on order details but there isn't one.
Answer:
I would try what is written under "Report a damaged photo book" in the link you provided, because there at least you should find a "Contact us" link.
Answer:
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Question: A search for weddings I get an entry with an arrow beside it. The photos are linked to others posts
Click on words..entry but no photos
Answer:
====================End Question=====================
Question: Sir mara data chala gaya hai Purana wala pura sir restore kar di giya
Sir mara data chala gaya hai Purana wala pura sir help kara
Answer:
====================End Question=====================
Question: Missing my photos in photo Google photos
Missing my photos
Same! I downloaded the latest Android version in the morning, and now I saw that all of my photos from the past 6 months disappeared from the gallery. I immediately entered the Google Photos app, and saw all of my photos automatically disappearing from there as well - one after the other (saw them all in grey right before they disappeared). There's nothing in the trash folder. Please help me!
Answer:
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Question: If I record a video of 1:20 secs while playing it's starting from 0:50 secs.
I am recording a video of example 1:20 secs. But while playing it's starting from 0:50 secs. Happeni…
====================End Question=====================
Question: Hi
Answer:
Only method 2 is correct, but because no log-in is requirements (unless for certain actions), albums should should be shared with trusted and non-stupid people only.
Method 3 maybe usable for IT-engineers, but Google Photos is meant for normal people :-)
Answer:
Thank You.
(A)
In my tests I can copy the link from method 1 into Google Docs and later watch the photo by clicking it.
If I do not like the clunky text, I can easily replace it with something meaningful (Ctrl+K).
Therefore, method 1 works here and is much easier then getting the album link first (4 more clicks).
Also method 1 opens the photo in the browser with immediate access to my original comment and the editing functions. I can also immediately check the next and prior photos, because I jumped into my collection.
Method 2 opens the photo in an single photo album in the the app.
It provides the commenting and notification functionalities instead, not needed, if I am the only user of the document with the photos. In this case the comment and the editing and browsing options of method 1 are more useful.
So there are use cases, method 1 is superior, provided the link is reliable.
(B)
Am I right, that neither a link according method 1 nor method 2 is accepted by Google Docs
Insert / Picture / by URL method from the menu?
Insert / Picture / by URL method from the menu?
How do I insert a Google photo then into a Google Doc?
Insert / Picture / (Google)Fotos does not work for me (see my post: https://support.google.com/docs/thread/120632335/insert-photos-from-google-photos-not-working-sidebar-does-not-load-2-accounts-checked?hl=en&msgid=120632335 )?
Did the (normal) URLs, a Google photo shows in the browser ever change (so that they cannot be considered persisitent) or are the deep link or share link recommendations rather Techie/for commenting preferences?
Answer:
Sorry, I can't add more then already said.
When I create Google Docs, I always insert the real photo(s), either from computer or from Google Photos (or Drive) because my stories often are important for other people and don't want that they are dependant on my stupid mistakes in the cloud or on my phone causing that links are not operating anymore.
But if have no problem to insert a short link like shown in method 2 in my text.
Can also be done here if needed :-)
But the extreme links in method 1 (or 3) maybe to much for your documents - no idea what you want.
PS: I can't proof that the link of method 1 will not work over a year anymore, but I do think that this has to do with websecurity. Also see our resources
Answer:
Thank You.
I also can insert a short link like shown in method 2 in my text.
What I meant is, that neither this link nor the direct URL of the photo (method 1) can be used to insert a photo (as its image) into Google Docs, using the Google Docs command:
Insert / Picture / by URL
from the Google Docs menu
So I wonder, if this method (by URL) can be used also for Google photos.
The question came up, because the Google Docs command:
Insert / Picture / from Google Photos
did not work for me.
Meanwhile I found out that an extension was the culprit.
Answer:
I don't understand about which extension you are talking.
But when I need to insert a link (whatever link) in a Google Doc, I never go to Insert / Pictures / from URL, but I just use the link-icon in the toolbar without any problem - apart from extreme links I never use.
Answer:
There is a fundamental difference betwwen these two commands.
For URLs the link symbol does pretty much the same as Ctrl-K or just Paste (Ctrl-V) the URL into the GDoc (unless the display text should be different).
Like here (simply pasted): https://images-na.ssl-images-amazon.com/images/I/A1wN4lmBuTL.jpg
or here (with Ctrl+K and an display text set) shows the same URL
I did not find out yet, which Chrome extension causes the problem with Insert / Picture / from Google Photos in GDoc, since I use quite a few.
Please check my post Extension causing problems with inserting GFotos into GDocs - I will post the culprit.
Answer:
Coming back to my original post, I still wonder how persisitent the simple links (method 1) to my Google photos are, because I could prefer this simple method of pointig to Google photos for my own documents.
The advantages are:
- no additional 4 clicks to create the shared (album) link
- jumps right into the photo collection (instead of an album with the picture) and therefore allows to browse back- and forward in time around that particular moment
- no cluttering of the collection and the images info pane to the right with usleless "share albums
(if an important photo is shared N-times during a year - N entries show up here) - method 2 opens an empty redirecting Chrome Tab and only then the GF-App showing the image
(in an shared album)
The Tab only shows: Redirecting you to https://photos.app.goo.gl/PXWqBAEee5XXXjnc8
I do not see a way to avoid the generation of this useless empty redirecting Tabs - ...?
Answer:
The resources post you referred to was interesting.
It reveals even more types of links by recommending to use the address provided by a right click into a photo and Copy image address
So the options according my understanding are now (renumbered from 10):
Open the Photo in GF
(10a) copying the image adress from the address bar
(10b) copying the image adress via right click into the photo and Copy image address
(11) link generated with the GF share link function (actually pointing to an hidden album with the photo)
opening the photo in this album
(12a) copying the image adress from the address bar
(12b) copying the image adress via right click into the photo and Copy image address
(13) deep link extensions like
https://chrome.google.com/webstore/detail/photos-direct-link/dgnaaplaoheafdckphgmpiaodckbcafg
https://chrome.google.com/webstore/detail/photos-direct-link/dgnaaplaoheafdckphgmpiaodckbcafg
The easiest one is 10a (Alt+D; Ctrl+C).
I wonder, if Google somewhere provides clear guidance, which type of links to use (=will work forever) ...
Answer:
I did some more testing to find, which links open Google photos reliably and without log-In
(I tested the latter with an incognito browser).
The best way is to create an album with the image(s) and to Get a link (0.) to this album.'
Once the album is open to links this way (chain symbol, shows up), open the photo.
Now two types of links to the photo can be created:
- the URL in the address bar of the photo
https://photos.google.com/u/0/share/[HASH]/photo/[HASH]?key=[HASH] - the URL from the right click into the photo and Copy image address
https://lh3.googleusercontent.com/pw/[HASH]=w272-h151-no?authuser=0
this link can be nicely created with the Photos Direct Link Chrome extension
(it requires only a left click into the photo this way)
Link (1) opens the photo in the album (browsing is possible with left/right).
The Info pane is also available, as well as Slideshow and Download in the 3-dots menu.
The Info pane is also available, as well as Slideshow and Download in the 3-dots menu.
Link (2) only opens the particular photo without the Info pane or the 3-dots menu.
The "chain" album in essential for the links, once deleted all links fail.
It can be hidden from the normal albums (3 dots menu), which is therefore a good idea.
It can be hidden from the normal albums (3 dots menu), which is therefore a good idea.
I then moves to https://photos.google.com/u/0/sharing
I don't see a way to retrieve an deleted album - probably all links remain broken.
=w272-h151 determines the size of the photo.
The extension Photos Direct Link allows to set this size and changes this parameters accordingly in the link.
The extension Photos Direct Link allows to set this size and changes this parameters accordingly in the link.
Probably these are the most reliable links to photos not requiring a Log-In.
The original link (0.) opens the album instead of a photo and allows a commenting/additional photos thread to the right for the owner of the photo or invited accounts (with notifications).
If Get a link is asked for photos (instead of an album as above), GP crates a "chain" album deeply hidden in
They can be reached also from https://photos.google.com/u/0/sharing via Other shared links.
They are all "chain" albums containing the photos and can be renamed and Show(n) in Library.
The same options to create link to photos (1) and (2) apply.
Maybe this is helpful...
Answer:
====================End Question=====================
Question: How do I print copies of archived photos
How do I print out an archived photo on my printer and home.
Hi, Tina Potter 5418
Welcome to Google Photos Community Support Forum & thanks for your query.
To print the archived pics, access those through the archive tab. Open the required picture & slide up. Below that you will find the option to print. Select a suitable printer & get the print.
Answer:
====================End Question=====================
Question: I what my phoyo
I need my photo back
Hi, Satyam Pandey 5512
Welcome to Google Photos Community Support Forum & thanks for your query.
However, had you backed up your pics to Google Photos?
Further, did you delete those through Google Photos?
If yes, then you should be finding the deleted pics in the bin, unless you have emptied the bin also.
Answer:
====================End Question=====================
Question: I need to change shipping address for my photo book. How do I call photo book support?
My photo book is about to be returned for wrong address. I need to change it but can't find how to c…
My photo book is about to be returned for wrong address. I need to change it but can't find how to call Google about this. Per https://support.google.com/photos/answer/7378812?co=GENIE.Platform%3DDesktop&hl=en I should see a contact support button on order details but there isn't one.
Answer:
I would try what is written under "Report a damaged photo book" in the link you provided, because there at least you should find a "Contact us" link.
Answer:
====================End Question=====================
Question: A search for weddings I get an entry with an arrow beside it. The photos are linked to others posts
Click on words..entry but no photos
Hi, Nan Earley
Welcome to Google Photos Community Support Forum & thanks for your query.
However, your query is unclear.
Can you provide some more details, screenshots etc. to provide some more information?
Can you provide some more details, screenshots etc. to provide some more information?
That will help in understanding your requirements.
Answer:
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Question: Sir mara data chala gaya hai Purana wala pura sir restore kar di giya
Sir mara data chala gaya hai Purana wala pura sir help kara
Hi, Deepak Nema
Welcome to Google Photos Community Support Forum & thanks for your query.
However, had you backed up your pics to Google Photos?
Further, did you delete those through Google Photos?
If yes, then you should be finding the deleted pics in the bin, unless you have emptied the bin also.
Answer:
====================End Question=====================
Question: Missing my photos in photo Google photos
Missing my photos
Same! I downloaded the latest Android version in the morning, and now I saw that all of my photos from the past 6 months disappeared from the gallery. I immediately entered the Google Photos app, and saw all of my photos automatically disappearing from there as well - one after the other (saw them all in grey right before they disappeared). There's nothing in the trash folder. Please help me!
Answer:
====================End Question=====================
Question: If I record a video of 1:20 secs while playing it's starting from 0:50 secs.
I am recording a video of example 1:20 secs. But while playing it's starting from 0:50 secs. Happeni…
====================End Question=====================
Question: Hi
Hi
I disappeared from Google Photo 2 months ago, June and July.
The backup was always on and they just disappeared.
Tell him that the pictures on him have collapsed and it is not possible to get the pictures from him
I would be happy for your help in this matter
Thanks
Answer:
====================End Question=====================
Question: How do I change photo format?
I need to send photos from my phone but they must be in JPEG, or PNG format. How do I put photos int…
Answer:
====================End Question=====================
Question: Can I add a title to my photo book just ordered
Can I include a title for my photo book I've just ordered
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Question: my account is saying no photos or videos nor its backing up anything nor i can see any picture
my google account is not backing up nor i can see any picture or video nor its sync its just saying …
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Question: Missing subtitles (caption) button
Missing subtitles (caption) button
Answer:
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Question: Can't tag people to videos in Google Photo. No edit button.
Can't tag people to videos in Google Photo. No edit button.
====================End Question=====================
Question: searching for my picture from 2017-2020 and ahead but i couldn't find it
few days back , i've been searching for my picture from 2017-2020 and ahead but i couldn't find it .…
few days back , i've been searching for my picture from 2017-2020 and ahead but i couldn't find it . i already back it up but i seems to not find it . i have to find my pictures asap since i need it as a prove to my parents . please help me .
Answer:
====================End Question=====================
Question: I have an Apple iMac, and want to transfer photos from Google Photos to my iMac photos application
I want to transfer photos from Google Photos to my iMac photos application.
Of course that's not logical: you should use iCloud - then you would have no problems at all.
Answer:
====================End Question=====================
Question: Why have i got a number 1 on my photos app on my galaxy j3?
Why have i got a number 1 on my photos app? On ny galaxy j3. What is it telling me
====================End Question=====================
Question: How can I get Google photos to recognize my additional storage from my Google One subscription
I have been uploading selected photos and videos to Google Photos in anticipation of purchasing a di…
I have been uploading selected photos and videos to Google Photos in anticipation of purchasing a different smart phone. Once I hit the 15gb storage limit for my Google account, I purchased a subscription to Google One for the additional 75gb of storage. Now my Google account says that I have used 15gb of a total 100gb available. However, Google photos is still actively trying to upload the rest of my media but says it has reached the 15gb limit. How can I get Google Photos to recognize my new additional storage availability and continue uploading?
Answer:
====================End Question=====================
Question: The photos and videos have date assigned mistakenly.
The photos taken in a day is shown as it was taken from different days in the feed.
====================End Question=====================
Question: B&WPHOTOS?
Searching BLACK AND WHITE PHOTOS FROM PAST .CAN BE IN SD CARD OR PEN DRIVE.
Answer:
====================End Question=====================
Question: How do I transfer a picture that is on my phone onto my computer?
Answer:
====================End Question=====================
Question: Notifications about new uploads on shared albums are no working since last updates.
Notifications about new uploads on shared albums are no working since last updates. I always use thi…
Notifications about new uploads on shared albums are no working since last updates.
Answer:
====================End Question=====================
Question: How do I change photo format?
I need to send photos from my phone but they must be in JPEG, or PNG format. How do I put photos int…
Hi, Brian Galvin 1006
Welcome to Google Photos Community Support Forum & thanks for your query.
Since you are using an Android phone, the photos will always be in JPEG & screenshots in PNG. There wouldn't be any need to convert those.
Answer:
====================End Question=====================
Question: Can I add a title to my photo book just ordered
Can I include a title for my photo book I've just ordered
====================End Question=====================
Question: my account is saying no photos or videos nor its backing up anything nor i can see any picture
my google account is not backing up nor i can see any picture or video nor its sync its just saying …
====================End Question=====================
Question: Missing subtitles (caption) button
Missing subtitles (caption) button
Hi, Saisrujan 2005y
Welcome to Google Photos Community Support Forum & thanks for your query.
However, regretfully, the video player in Google Photos doesn't support subtitles.
You will have to look for some proprietary video player to do so.
Answer:
====================End Question=====================
Question: Can't tag people to videos in Google Photo. No edit button.
Can't tag people to videos in Google Photo. No edit button.
====================End Question=====================
Question: searching for my picture from 2017-2020 and ahead but i couldn't find it
few days back , i've been searching for my picture from 2017-2020 and ahead but i couldn't find it .…
few days back , i've been searching for my picture from 2017-2020 and ahead but i couldn't find it . i already back it up but i seems to not find it . i have to find my pictures asap since i need it as a prove to my parents . please help me .
Answer:
====================End Question=====================
Question: I have an Apple iMac, and want to transfer photos from Google Photos to my iMac photos application
I want to transfer photos from Google Photos to my iMac photos application.
Of course that's not logical: you should use iCloud - then you would have no problems at all.
Google Photos is not able to downsync to your computer, unless by manual downloading and unzipping to get the files on pc - but these already will be not the originals if you have chosen High Quality.
So why don't you connect your iPhone to you computer weekly to download originals for builbing a neat collection on your iMac and yust use Google Photos for popular sharing and viewing on mobile devices mainly and a bit of primary safety.
See this link
Answer:
====================End Question=====================
Question: Why have i got a number 1 on my photos app on my galaxy j3?
Why have i got a number 1 on my photos app? On ny galaxy j3. What is it telling me
====================End Question=====================
Question: How can I get Google photos to recognize my additional storage from my Google One subscription
I have been uploading selected photos and videos to Google Photos in anticipation of purchasing a di…
I have been uploading selected photos and videos to Google Photos in anticipation of purchasing a different smart phone. Once I hit the 15gb storage limit for my Google account, I purchased a subscription to Google One for the additional 75gb of storage. Now my Google account says that I have used 15gb of a total 100gb available. However, Google photos is still actively trying to upload the rest of my media but says it has reached the 15gb limit. How can I get Google Photos to recognize my new additional storage availability and continue uploading?
Answer:
====================End Question=====================
Question: The photos and videos have date assigned mistakenly.
The photos taken in a day is shown as it was taken from different days in the feed.
====================End Question=====================
Question: B&WPHOTOS?
Searching BLACK AND WHITE PHOTOS FROM PAST .CAN BE IN SD CARD OR PEN DRIVE.
Hi, Rajul Bhatnagar
Welcome to Google Photos Community Support Forum & thanks for your query.
The text search understands the term B&W.
You can find all B&W pics through that.
Answer:
====================End Question=====================
Question: How do I transfer a picture that is on my phone onto my computer?
Hi, Elaine Bohlmeyer
Welcome to Google Photos Community Support Forum & thanks for your query.
The easiest way to transfer the photos from the phone to a PC is by connecting through the USB port.
Once done, select the option of "Data transfer" out of the ones offered by the pop-up message that flashes the moment you connect your phone to the PC.
Nevertheless, if you have freed up space on your phone, you can do so through Google Photos using the following options.
You can download photos by accessing the link https://photos.google.com through any browser on your PC. Select multiple pics through the combination of shift key + mouse & tap the three dots to see the download option.
Or, you can arrange for a bulk download by visiting the link https://takeout.google.com/
Select the Google Photos app for data download.
Once the file is ready, you will get an email. Access that & unzip all the attachments on your hard disk.
Answer:
====================End Question=====================
Question: Notifications about new uploads on shared albums are no working since last updates.
Notifications about new uploads on shared albums are no working since last updates. I always use thi…
Notifications about new uploads on shared albums are no working since last updates.
I always use this to notify recente uploaded fotos and videos to my team.
Answer:
====================End Question=====================
Question: i ran out of storage on my phone so i loaded them on this app and they are gone
i went in to the trash and they were there either. it has all of the old pictures of my sisters and …
Hi Charlie,
Answer:
====================End Question=====================
Question: My Pixel phone syncs nicely w/Google Photos. How can I get Google Photos to auto-sync with my PC?
I want all my photos to be sent to my large external hard drive without having to manually download …
I want all my photos to be sent to my large external hard drive without having to manually download and extract zip files. Formerly used Google Drive to accomplish this but that went away. If there's a comparable alternative, Google is doing a good job of hiding it.
Answer:
Answer:
Thank you for that information. I am going to use the OneDrive method and appreciate your explaining this workaround.
Answer:
Answer:
====================End Question=====================
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My Google storage is overfilling (53GB of 15GB and counting) ever since I started using Backup & Syn…
My Google storage is overfilling (53GB of 15GB and counting) ever since I started using Backup & Sync on my Mac. Now it is affecting my Gmail. I have checked my settings in Backup & Sync. I have the photo upload set to High quality (unlimited storage) and no files or folders are being backed up or synced other than my photo library.
Answer:
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Question: App update stuck
Tried to stop and restart it
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Question: Can't scroll back to older photos
Answer:
Answer:
Hi.
Answer:
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====================End Question=====================
Question: Google Photos were deleted with new phone transfer even though all was backed up. What do I do?
I made sure my google photos had every picture and made sure all was backed up before I activated ne…
I made sure my google photos had every picture and made sure all was backed up before I activated new iPhone. When new phone was activated, google photos had deleted ALL of my pictures. What went wrong? What did I miss?
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Answer:
HI Sonya thank you for your reply. I checked every link you sent me and I don't see anything.
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Question: My photos wont upload currectly, ive tried several things.
My photos will not upload correctly. I've tried disconnecting and reconnecting my account, tried man…
My photos will not upload correctly. I've tried disconnecting and reconnecting my account, tried manually uploading. It will upload fine up to a certain date and then everyone I check it saying it is uploading but never actually does. I have plenty of storage, I pay for the 100. I can see the photos on the app on the device I used to take the pics but if I try to see them on my laptop they just aren't there.
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Question: Why do my pictures keep saving as duplicates? Every few days I go through and delete the duplicates.
I don't know how to change it. I go through my google photos every couple days to delete all the dup…
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Question: Took picture with phone and need to
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Question: Czy można poprosić o przywrócenie Zdjęć Google z kosza.
Czy można prosić o przywrócenie Zdjęć Google z kosza.
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Question: taking video outside it looks normal until I play it back. Then it flips to the side and distorts it
Have tried settings to no avail.
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Question: Why is there not a mirror image button?
Trying to reverse the image. The closest I have on my editor is the rotate button.
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Is this already a known problem?
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Question: i ran out of storage on my phone so i loaded them on this app and they are gone
i went in to the trash and they were there either. it has all of the old pictures of my sisters and …
Hi Charlie,
Welcome to the Google Photos Help Community.
To assist you better, could you please elaborate the post with little more details and help me understand what is the exact issue so that I'll be able to address the issue with the best possible solution?
Incase if you're trying to search the missing photos, please refer this help center article on how to "Find missing photos & videos".
Keep me posted.
Best,
Sonya
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Question: My Pixel phone syncs nicely w/Google Photos. How can I get Google Photos to auto-sync with my PC?
I want all my photos to be sent to my large external hard drive without having to manually download …
I want all my photos to be sent to my large external hard drive without having to manually download and extract zip files. Formerly used Google Drive to accomplish this but that went away. If there's a comparable alternative, Google is doing a good job of hiding it.
Answer:
Hello Pixel Pete,
We are not aware of any Google plans to replace this functionality. For new photos taken on mobile I have the OneDrive app installed with settings to upload new photos to the OneDrive cloud where they go into the camera roll. I have the camera roll synced to my HD where I manually move them to add to my photo archive.
Moving them deletes from OneDrive where they are stored in the recycle folder for 30 days.
Deleting from OneDrive does not delete from the mobile device.
Deleting from the mobile device does not delete from OneDrive
The photos are backed up to Google Photos as normal and I am using OneDrive because it is part of Windows, but Dropbox also works. Check out this video:- https://www.youtube.com/watch?v=vI9arZejrAY
Regards,
Peter
Answer:
Thank you for that information. I am going to use the OneDrive method and appreciate your explaining this workaround.
However, it is sad that Google has punted on this. I have no idea why they would not want to be the end-to-end solution for such basic functionality.
Answer:
Hello Pixel Pete,
We are not aware of any Google plans to replace this functionality. For new photos taken on mobile I have the OneDrive app installed with settings to upload new photos to the OneDrive cloud where they go into the camera roll. I have the camera roll synced to my HD where I manually move them to add to my photo archive.
Moving them deletes from OneDrive where they are stored in the recycle folder for 30 days.
Deleting from OneDrive does not delete from the mobile device.
Deleting from the mobile device does not delete from OneDrive
The photos are backed up to Google Photos as normal and I am using OneDrive because it is part of Windows, but Dropbox also works. Check out this video:- https://www.youtube.com/watch?v=vI9arZejrAY
Regards,
Peter
Answer:
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Question: HELP! Backup & Sync is filling up Google storage even when photo upload is set to unlimited storage
My Google storage is overfilling (53GB of 15GB and counting) ever since I started using Backup & Syn…
My Google storage is overfilling (53GB of 15GB and counting) ever since I started using Backup & Sync on my Mac. Now it is affecting my Gmail. I have checked my settings in Backup & Sync. I have the photo upload set to High quality (unlimited storage) and no files or folders are being backed up or synced other than my photo library.
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Question: App update stuck
Tried to stop and restart it
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Question: Can't scroll back to older photos
Hi, Sarah Wardle
Welcome to Google Photos Community Support Forum & thanks for your query.
Can you try to do so through another route? Please enter the link https://photos.google.com in any of the web browsers available on your phone. Log into your account & then see whether the older photos become visible.
Once you confirm the photos are visible, then please revert.
Answer:
Hi, Sarah Wardle
Welcome to Google Photos Community Support Forum & thanks for your query.
I suggest first turn off backup & sync.
Next clear the cached & stored data of the Google Photos app.
The app will generate the data once again.
However, if there is not enough space in the phone's memory, the app will keep on misbehaving.
Answer:
Hi.
Tried that.
Still no good. Of
I have still 15GB free on my phone.
Google can still give me 'highlights from 5 years ago' but it cannot go to the other photos from that day
Answer:
Hi, Sarah Wardle
Thanks for your reply
How much is the space available on your phone?
Can you inform?
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Question: Google Photos were deleted with new phone transfer even though all was backed up. What do I do?
I made sure my google photos had every picture and made sure all was backed up before I activated ne…
I made sure my google photos had every picture and made sure all was backed up before I activated new iPhone. When new phone was activated, google photos had deleted ALL of my pictures. What went wrong? What did I miss?
Answer:
Hi there,
Welcome to the Google Photos Help Community.
I certainly understand how important those files to you. Could you please confirm, is the photos missing on both web version of the Google Photos (photos.google.com) and the Google Photos App as well?
Just a heads up: If the photos aren't available in photos.google.com then it looks like the photos aren't backed up properly to your Google Photos account.
Incase if your Google Photos aren't synced on your new phone, there might be a possibility that your account isn't set to sync. Go to your main mobile Settings > Accounts > your Google Account and check if the Google Photos is set to sync.
Meanwhile, as you're unable to find your photos, I'd suggest you check your internet connect and speed. Also, please check for the following things:
1. Can you see them via Picasa?
2. Are they in the trash?
3. Check the Assistant for the status of your backups.
4. Ensure you are logged in to the correct Google account.
If you see your old ones, but not the recent photos & videos then your photos and videos might still be loading. We recommend checking again in 1-2 more days.
Also, try checking the missing photos on Google Photos library. Incase, if you might have moved the photos to trash, it will not automatically removed from:
- Blogger
- YouTube
- Gmail
- Google+
If you don't find the photos, I'd recommend you look for your photos here, signing in with all your Google accounts if you have more than one.
- get.google.com/albumarchive
- drive.google.com (under Google Photos)
- Other online photo or file storage services you use (e.g. Dropbox, OneDrive, iCloud).
If you still can't find your photos, then unfortunately there isn't a way to retrieve them. I'd also recommend you contact the Google Drive support team as they can restore photos up to 21 days after deletion if the photos are available in the Google Drive. You can click the "Missing or deleted files" entry of the and request a phone call or any other option that works for you.
Check out these handy help center articles for more information on how to "See if you can restore deleted photos& videos" and "Find missing photos & videos".
Keep me posted.
Best,
Sonya
Answer:
HI Sonya thank you for your reply. I checked every link you sent me and I don't see anything.
I would like to contact google drive support and request a phone call. How can I do that?
Also, I'm a little scared now for my future when I change phones. Can you please tell me exactly what settings need to be on to make sure this doesn't happen to me?
Thank you
Krystal
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Question: My photos wont upload currectly, ive tried several things.
My photos will not upload correctly. I've tried disconnecting and reconnecting my account, tried man…
My photos will not upload correctly. I've tried disconnecting and reconnecting my account, tried manually uploading. It will upload fine up to a certain date and then everyone I check it saying it is uploading but never actually does. I have plenty of storage, I pay for the 100. I can see the photos on the app on the device I used to take the pics but if I try to see them on my laptop they just aren't there.
Answer:
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Question: Why do my pictures keep saving as duplicates? Every few days I go through and delete the duplicates.
I don't know how to change it. I go through my google photos every couple days to delete all the dup…
====================End Question=====================
Question: Took picture with phone and need to
Hi Martha,
>>> Took a picture with my phone & now I need to transfer picture into an email on my phone.
The process may vary a little bit based on your specific phone, operating system version, and email app, but generally the steps are quite similar.
Watch this 2021 video. There may be better ones but this is probably okay and is recent:
If this doesn't get you going in the right direction, search for the name of your Email app and ~attach photo~.
Good luck, Dougsap (volunteer Google Photos user)
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Question: Czy można poprosić o przywrócenie Zdjęć Google z kosza.
Czy można prosić o przywrócenie Zdjęć Google z kosza.
====================End Question=====================
Question: taking video outside it looks normal until I play it back. Then it flips to the side and distorts it
Have tried settings to no avail.
====================End Question=====================
Question: Why is there not a mirror image button?
Trying to reverse the image. The closest I have on my editor is the rotate button.
If you had searched on the forum with mirror image, you would have found many replies, like
Answer:
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